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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 9,075 reviews
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great handheld gaming system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight, and it gets the job done! I love being able to play my Steam games on the go or from my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A PC that's a controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A miniture PC designed to take games from different platforms and have them controller compatibility. Not as powerful as a good laptop but a fun device that is easy to use. The touch screen and mouse mode help navigate the regular PC. Not bad but a bit awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best gaming handheld hands down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has to the the best handheld I've used. Haven't had one issue. Only wish the battery lasted long but that's what ya get for it being small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system so far with and without its flaws been about a month and couple weeks and can say it’s great system for the money … not saying that it’s better in optimization then steam deck because steam deck is still a easier and better experience when playing games. ROG ally is better performance the steam deck but still needs couple updates to make system run great and as flawless as steam deck … I would definitely pick one up if you haven’t yet …

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Would be great if the card reader functioned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 5 stars because of a glaring problem with the SD card. Reader does not work, this is a design defect which requires that the system be returned to ASUS to fix. Don't expect easy external storage.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dotsub,

      Thank you for bringing this to our attention. We’re sorry to hear about the issue you’ve encountered with the SD card reader on your ROG Ally. We understand how important reliable external storage is, and we regret any inconvenience this may have caused.

      To help troubleshoot the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0617" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this device on sale to be able to connect to my television and play PC games. So far the performance available in such a small package has exceeded my expectations with games both looking better and playing smoother than anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose almost everything my main pc dose but literally on the go! Also that 1080 p screen looks so crispy I love it would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Sd card reader

    Rated 2 out of 5 stars

    So close.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible display, speakers, and very good performance. That's all great, but Asus decided against proper QC and now I'm one of many with a dead/malfunctioning SD card reader. Their communication with this has been relatively poor and I simply cannot recommend it until this is properly addressed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing product Overall!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall from qaulity, feel, value, and performance. The first cons is the battery life is limited on most titles. Probably an hour max on higher end titles. Low resource games you can play for a long time. The second con is the user expierance is definitely for someone more technically inclined. Not as simple as a plug and play console but if you are looking at this device you probably are a more technically inclined person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, I will little bit big screen and better battery. Performance and cooling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I’m happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, perfect size, it’s a really useful device. Battery life could be better but physics is what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big Fun In Small Formfactor

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handheld computer that you can also play gamesand movies on. Excellent responsiveness of controls during gaming. No lagging or stuttering noted. Great device all the way around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good for Outgoing user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you're an esports player who goes out a lot, this is for you. But the battery life is not satisfactory. Performance can meet almost all games (60fps)

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Amazing little PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be crap, but oh boy it runs all the latest games great, obviously it won't run 4K Max settings , but runs them great at 720P/1080P Medium which is more than enough for the little screen it gots. The OS being Windows 11 is a big plus cause every launcher from the big names run ,including Steam. Upgraded the Internal SSD to 2TB easily since the bios reinstalls everything with all its drivers directly from Asus servers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pc handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product just changed my mind and returned it but overall fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little machine. It runs games great. Only complaint is the battery life, but even that isn't too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good, but reserved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first handheld PC gaming experience and it has been a really solid one. I have been lucky and not had a single issue, but i am also worried that there might not be consistent support for the device. If you dont have the Steam deck, i would definitely pick-up the Ally as it feels cutting edge. If you want something reliable for now though, I would jump towards the steam deck. I want this to succeed, so hopefully we continue to get support!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best christmas gift?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good gaming handheld satifies all of my pc gaming needs. Super quick easy to carry definitely a good Christmas gift!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    ASUS ROG ALLY 7”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, however, many small issues trying to play PC games on a handheld device that is running windows and attempting to mimic a console.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great employees

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best buy has always been supercalifragilisticexpialidocious!! The employees there always know the information I ask about the products I'm trying to buy which results in me buying. This Rog ally has played everything I've installed on it and bought have I tested it. I got it for my birthday and haven't regretted it at all. If you are used to playing Windows games then you are going to be right at home.

    I would recommend this to a friend