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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9076 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 9,076 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Rog ally good for anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming machine graphics are great looks good on tv too only issue is battery dies very fast.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Greeneggrolls,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0576" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/#A4 Asus

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mixed feelings.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for a handheld PC. Supporting software is not perfect but very good and almost convinces that this is a viable handheld gaming device. Poor battery life as a Windows PC. Terrible battery life as a handheld gaming device. SD card is susceptible to overheating by design. Inefficient when you want battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Coul be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is beautiful and feels good in the hands. Performance is good but still has some bugs that needs to be addressed and windows 11 sometimes makes it impossible to use. Battery life is terrible, specially if you want to play AAA games on the go. Probably need to wait some time to see if it improves with software updates but overall is a great device

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kaploc,

      We truly appreciate your feedback on the ROG Ally. Please note that there will be future updates to improve the overall system performance, system stability and other quality of life changes. We would like to hear from you what changes would make this a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0131" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Gaming is fun again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this thing. I also have a Steam deck and wanted to try this because I play Xbox games. The screen is so much better than the Steam Deck and I actually understand Windows vs Linux. Its just built entirely for a different consumer than the Steam Deck and that consumer is me. I would not hesitate if you have the cash and are looking to get into handheld gaming and want to play games outside of the Steam ecosystem easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DO not Buy from ASUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device it's self is very good aside from the known design flaw with the SD card reader braking. the warranty support from ASUS however is abysmal i sent mine in for repair they send it back to me damaged and are now saying they need $500 for them to fix a device they broke.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChrisM,

      Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the frustration you’ve encountered, particularly with the SD card reader issue and the difficulties during your warranty repair process. We recognize the concern of receiving a device returned in a compromised condition and then being asked to assume additional costs, and we regret the inconvenience this has caused.

      To ensure this matter is properly investigated, we kindly ask that you email us directly at customerloyalty@asus.com and include the case number "N2306018106-0635" as a reference. Our team will review your case in detail and provide the necessary support to help resolve the matter.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Portability King

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs, size, sound quality, weight, power. Best in class. Only con is the slightly lesser battert life compared to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, great for on the go gaming or last minute homework

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not good battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery runs out fast it works really well but that’s my only complaint

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to device for visual novels while going to bed. It's like a gaming kindle (also retro games and some jrpgs)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fun and portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the battery life was better but outside of that it performs as advertised. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Good for its purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to play on different games on different launchers. Works great with both epic games and steam. It is the perfect handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Rog since the day it was released frim Best Buy and I love it. Mind you I am coming ftom 100% console play, therefore never really been into PC gaming. I could never really get into the aspect of gaming from a gaming PC, even knowing they have better preference. Therefore after months of research I went with the Rog over the Steam Deck. My reason was based on overall the Rog has less limitations than the competition at a great price. Ive read countless nitpicky reviews from PC gamers that leaves me asking why they just didnt stick to PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as a Christmas present. Short of the long, she loves it. It also works as a handheld PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome Machine!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran perfect for me and runs all my games perfectly. I use it as my travel PC and does everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming on the go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played mostly light weight games with the ROG Ally and it has been mostly a good experience. The first one I got had a bad joystick but I was able to get it exchanged for one with no issues. The only other issue I have had with this device is that when you put it to sleep the rgb joystick rings will flash occasionally. Using hibernation mode in windows works fine however. Overall in the 10s of hours I have used the ROG Ally Z1 extreme, I have enjoyed using the device and have been able to play the games I wanted to play on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First handheld PC, Worth every penny and has been a beast on the road!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprised at how good it is!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a Steam deck for the past year, I’ve been extremely pleased with the ability to play games that were off limits on the deck. I’m familiar with Windows for gaming, but mostly a Mac user. I’ve been very pleased with how well the Rog Ally works given the normal exceptions you need to make for Windows. Yes, there are more updates and tweaking necessary than a more closed platform, but as usual with Windows, you get maximum flexibility and ALL the options. I’ve enjoyed my time with the Rog Ally so far, and would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, games look great. little tedious working the desktop but once you have stuff installed it's great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is a pretty neat little device. As more updates roll out this thing will have the optimization I think many gamers are looking for. Compared to the Alienware or the ROG Big Rig I custom built it can handle solid 1080P graphics and I average 70-80 fps on the really GPU intense games like Dead Island or CP2077. The option to dock it and connect keyboard and mice through Bluetooth is nice. If you are trying to game on a budget I would recommend this. If you are looking for something a little more powerful for the price point stick with a Ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld play GOG, Steam, Epic, and xbox gamepass also allows you to stream from your xbox

    I would recommend this to a friend