Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9004 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 9,004 reviews
  • Rated 4 out of 5 stars

    Huge upgrade to my portable gaming!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc gaming handheld is seriously top of my list as favorite devices to play on the go!! I cannot believe it can play so many of my favorite games and even stream my xbox while I'm away from the house! Biggest flaw is the battery capacity is very low and you need to have a portable charger or be next to an outlet. Other than that, love it!! Side note: I have the killswitch travel kit from dbrand to add to the look and protection of the device. Highly suggest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a console, it's a small portable computer. It's best for someone who likes to tinker with settings as it's not plug and play. You'll have to work with settings in games and with power settings put to get the right balance of power/performance and battery life for your preferences. I do recommend the steam deck over this for users looking for more of a Nintendo switch/console experience. If you have a Windows 11 gaming PC already this will work for you. I'm only a month in, haven't used my SD card other than to store games to transfer to the SSD, so as of now mine still functions. I only use custom fan profiles and never even let it hit 90c. Honestly with fsr 3.0 it's going to come in clutch with more demanding modern games. My one con would be that the joystick tension is a little floaty for my liking but I'll stretch the spring or get third party ones at some point. Let me add that you can not just upgrade the joysticks to the magnetic hall effect ones without some extra work as the hall effect triggers that come in the ally cause interference. Honestly anyone with very basic skills could replace their sticks if they were to wear out. I'm very happy with my purchase, I'm sure the next iteration will fix any if the short comings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent hardware, software still needs to bake.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll mention this beforehand. I have the 256gb Steam Deck and now the Ally. Both are very impressive devices. While the Deck's hardware is good enough to run most stuff, installing anything from other launchers/services will be outside the standard user's comfort zone. The ROG Ally has fantastic hardware (seriously, these guys outclassed the very impressive soundstage of the Deck) but it is glaringly obvious that Windows is just not designed for these kinds of devices. The software workarounds make it more manageable, but the downsides of Win11 are pretty obvious. It is great being able to easily install stuff from other than just Steam, but the entire experience overall suffers. The team at Microsoft needs to realize that these types of devices are here to stay and could be on the forefront by developing a Win11 for pc-based gaming handhelds. Still let me install all my windows based stuff, just make a dedicated UI mode and streamline navigational features. However, UI optimization woes aside, the ROG Ally is a fantastic handheld and will only get better as time goes on and patches/upgrades come out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you're comfortable making some tweaks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is very powerful for a handheld computer, but it's held back by the Windows operating system. If you're someone who is looking for a console-like experience where everything just works almost all the time with no tweaking from you, this isn't for you. Get a Steamdeck. However, if you're willing to dig into a system, tweak some settings, and do a little troubleshooting, the ROG Ally is a great choice. Battery life is short. Get an high-capacity battery pack if you're not going to spend most of your time playing near an outlet. And the internal drive it comes with is only 512GB. Bite the bullet and upgrade to a 2TB drive. You won't regret it (ASUS publishes instructions on their website on how to upgrade the drive).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love handheld gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing all my games at 40fps and up with mods and getting games at a cheaper price compared to consoles has been amazing. Only concern is the heat at times but works like a champ. Love handheld gaming and definitely putting it to use constantly. Playing my ps5 less and less. Hoping for updates to fix some issues (heating with sd slot). But otherwise It’s amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld gaming device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a great Windows handheld gaming device that lets you play most PC games anywhere you want. I have used it mainly when I'm traveling to catch up on a huge backlog of games that I haven't been able to get around to playing. The controls are smooth and everything works well. Asus does a great job updating the system to keep it working at it's best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great now, and will only get better!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, comfortable to hold, and beautiful screen. I'm using it to play older games like Batman Arkham City, and it easily stays at 60fps on the Silent (10W) profile. The folks over at ChimeraOS are hard at work getting the SteamOS experience on the Ally working seamlessly and it'll probably be fully functional in 3-6 months. Great now, and will only get better with updates!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid Windows Gaming handheld.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it 4.5 stars I would, but it’s just not quite a 5 star win. The screen is amazing and the speakers sound great. It’s generally quiet enough under normal use but the little fans can get loud if you are really pushing it, but not loud enough to overpower the good little speakers. The complaint’s that I have are minor, and are related to the joysticks and ABXY buttons. The sticks have too little tension for my tastes personally, they are very light, it would be nice to have a little more resistance to them to be more in line with Xbox/PlayStation controllers, and the ABXY buttons feel a little loose which makes them noisy and feel kind of like a cheaper 3rd party controller than a premium handheld. Neither issue is a deal breaker though, and I get plenty of use out of the Ally, enough so that I came back in and added accidental damage protection just in case. Would be better with 1tb storage and a bigger battery, but an sd card makes up for some of that and upgrading the storage is easier than competing devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld on the market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’d like to play AAA games on the go and not be limited to what titles you can play then this is it. Very powerful handheld and can be used for much more than just gaming. I would recommend getting a 100watt power bank to go with it. The battery deff needs improvement but this device is just the beginning of true handheld experience. The steamdeck pales in comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally is definitely my new favorite tech.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Rog Ally. Ascenscion in a box right at your local Best Buy. Just two short weeks ago, I didnt know anything about the Ally. Now Ive got a docking station preordered, a USB C hub for use literally anywhere, a pair of Rokid Max AR Glasses, I even got a little shoulder strap case made by JSaux designed specifically for the Steam Deck and Ally. Over 500,000 units sold in the first two months. While you probably will see some open boxes for sale and hear about people returning them, what most people dont want to admit is that the Ally is a full-on Windows 11 PC, and theres a bit of a learning curve if youre coming from a console and expect a similar experience. You need to perform all the updates from Armory Crate, the MyAsus App, and finally Windows Updates. You need to set a custom fan curve, the fans work well, let them do their job! After you do these things, its time to play and this thing is playing nearly every game I throw at it tear-free. That is an AMAZING accomplishment for a handheld device. Lets just say I will definitely not be returning my Ally, and plan on enjoying it thoroughly for years. If you are looking for a mobile gaming option, you found it. I put a 4 on the controller only because I prefer my dualsense edge, its perfectly capable of being a gamepad and also controlling Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally Z1 Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this product for almost 2 years now and it has been great ! Yes the battery life could be improved but honest most of the time that I use it, it never runs out. Storage starts at a great capacity with sd card to expand . Screen size is perfect and overall I have no complaints . Controller format and butting feel great in hand as well . Would recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally can play pretty much any game I throw at it with max settings, it’s very responsive and I love that it runs windows unlike the steam deck that is extremely limited. The only issue I have is playing any game that uses more resources than skyrim kills the battery very quickly when not plugged in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was alright

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can play my steam and xbox games on the go and with Window i can download more game launchers expanding my game options. The problem with it is that the battery life I had to charge it more than 5 times in 2 hours. So if you want a to buy one I recommed it but if expect a short battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobile gaming computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system for mobile gaming... I bought this because I was going to have a rather lengthy stay in the hospital.. and this here did the trick to keep me entertained... along with it also being a full fledged computer... I was able to use it as double duty and only had to bring this with me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value in a portable device!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is the 3 in one solution. For me, it has played all the games I have thrown at it. It has functioned as a capable Windows 11 PC. And has been my media player. You get a performant handheld device that you can take on the go. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld when purchased at launch and still amazing 2 years later. Plays AAA titles on low settings. Older games, indies, and emulators run extremely well. VRR screen for smooth gameplay. Battery life can be about an hour on demanding games but light to medium can stretch to 2-3 hours. If you can stay plugged it you get a performance boost and battery is not an issue. Would recommend to anyone wanting a handheld PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly amazing Windows handheld device.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device so much. This is a excellent device to play older PC games, emulators and indie games. I have a M1 Macbook Pro and this is a perfect companion. If I need to use Windows application that is not available for Mac, I just use Microsoft RDP (Windows 11 Pro require on ROG ALLY to connect into RDP) or using 3rd party remote desktop into my ROG ALLY. DON'T EXPECT TO RUN LATEST AAA GAMES ON ULTRA SETTING in 120hz. Because this device is not meant for that, is actually meant to play games on the go sacrificing some performance. There some games that I was able to run 120 FPS in low or Medium settings on 720p. Some games in High settings 60 FPS on 720. Indie 2D platform games in high setting, 120hz on 1080p. This is small screen and I find the perfect screen size to play 720p games without sacrificing visual texture. If I'm playing low demanding 2D indie games, I play it on High settings in 1080p. High recommended to get portable bluetooth keyboard if you playing games that does have chat features or to login into the game. Bluetooth mouse if you need to editing emulator or navigating complex program. In the picture I have iClever IC-BK03 and Logitech MX Anywhere 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally is Great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I love it and how good it is at handling certain games, although storage leaves a lot to be wished. The internal storage fills up rather quickly depending on the systems you use for playing or streaming therefore I had to buy external memory card, but it is doing excellent so far and the amount of things you can do with the ROG Ally is very vast as it works and behaves exactly as a computer so it will be very easy to get the hang of it for new users, but there are few things it can’t handle well, understandingly because the processor is not then best of the best but it is quite decent in my opinion and I’m loving it so far for gaming on the go and daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what i wanted it to

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first handheld gaming pc, but it's my first wondows handheld, and i couldn't be happier. I play games from steam, gog and epic and all run smoothly, provided I choose the correct profile. Screen is amazing, speakers are amazing, and i have the freedom to install what I want, how I want from whatever launcher I want. I honestly have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the only handheld I will ever need until they update this thing truly too good only thing that sucks about it is the battery life but I can play Skyrim at 60fps on medium settings pretty consistently and any rogue likes with 120fps easily truly the best purchase I’ve made

    I would recommend this to a friend