Customer Ratings & Reviews

I bought this near the initial launch, and saw lots of reviews about bad hardware. Coming to report nearly a year later to report ASUS has continually updated the machine, and it's been an absolute pleasure to use. I upgraded the storage to a 2TB NVME, and it was really easy to do yourself. Battery life is pretty bad (~1.5-2 hours on highest performance setting), but that's honestly to be expected.

Beat device ever. One flaw, battery life. Make sure to plug it in for after play

Some minor quirks but plenty of updates has solved alot of them, know what your getting. With some adjustments in settings you can play any game and a nice dock you have a powerful desktop. oh DONT COUNT ON A WORKING SD SLOT. Im one of the ones that dropped in a 4tb nvme card so no need but mine was one that sometimes it work, others it didnt.

Love it! It's Really a handheld gaming computer that works great. cons would be of course the battery life

Great device. I use it more than my PC now. Its not a 5 star because of the battery.

I am really amazed about the performance and playing all my games from my gaming laptop without carrying my have gaming laptop. If you arw planning to buy a handheld gaming pc choose this one there is another one comming out next month the only reason. I dis not chose it because it has the same processor and performance except for battery, and additional type c port.

Excellent device!! Would highly recommend it! I have this and the Lenovo legion go and recommend them both. Honestly this device has better speakers than the legion, but the screen on the legion is amazing because it is larger.

Pros: 1) Excellent screen & image quality; 2) Impressive performance in a small body; 3) Comfortable to hold. Cons: 1) Windows 11 performance; 2) Hit-or-miss ASUS software integration with Windows; 3) Bootup problems caused by software updates. I’m giving it 2 stars becasue the hardware is truly impressive. However, I don’t think the software has matured enough yet. I had this for exactly two days before experiencing a continuous boot loop that prevented me from even entering the BIOS. I had to let it rest for 24 hours before trying again. It seems to be working fine now, but not a good start. I plan on returning this product.

Unbelievable the catalogue of games this can play. Instead of lugging around an antire laptop i can just bring this around with me.

Great impulse buy for me. Use it all the time and aside from the battery life, this is a solid machine for all types of gaming.

Get gaming devices however sd card situation is frustrating. SD card showed up in advance storage and now it doesn’t. Which means I can’t download all of my game library. Other than battery life it great when it’s working. This is not for someone who wants simplicity.

Does everything I want it to do and more, I take it with me all over and when docked wherever I am its like actually playing on my desktop

In my eyes this is the best handheld computer gaming system. It's got your gamer RGB lights. Easy to set up, easy to upgrade and work on if needed. The screen resolution is amazing it feels like the perfect size I wasn't all that happy with the steam deck size this feels better in my hands. The one downfall I've been reading about these is that the SD card reader burns out so if you need to upgrade storage it has to be INTERNAL besides that. Amazing product definitely recommend

It was good and decent fun to have for the mean time

The first one I bought came with a dead charging brick. I had to exchange the whole thing and get a new Ally. As far as the unit itself, it worked as intended for the 10 days I had it. I ended up returning it and getting a Steam Deck OLED. Yes it less powerful but it feels so much bettter in the hands, has a better screen, the build quality is superior, and I’m not constantly worried about the Ally breaking (many issues have been reported) and having to deal with Asus support. The Ally, for me, felt rushed, cheap, and unfinished. While I didn’t have any major problems, other then the charger, and 512GB not being enough space, for the price, the thing doesn’t even come with a cleaning cloth or a case. I also got tired of using Windows in such a small device. Using the touch screen to set things up or change settings got old fast. The use of the mouse with the thumbstick is just bad and clumsy. The battery life is terrible as well.

I LOVE this device. Performance is great. OS is snappy. Cooling is very good. Temps do get high ~95 under full load, but this pulls down almost immediately once full load is no longer. COD MW2 - 720p Low. 85-100fps. Battlefield V sees around 75-80 fps on low 720p. I sold gaming laptop in favor of a gaming desktop but still wanted something portable. This fit the bill and then some. Was an even better value as open box on top of the current sale price.

Light weight easy to use and the brightness is great. Only con is rhe battery life but that is expected from a high performance sevice

What a great gaming device. Definitely got my moneys worth!

this is an ultimate gaming console.checks all the right boxes in terms of power, user experience.I wasn’t sure what to expect going into the Ally – the performance capability combined with the Windows OS was really appealing, but I’d never used handheld PC before and my own experiences with handheld gaming devices has been mixed. I have about 15 to 20 hours on the Ally so far, and I’m overall pretty pleased and impressed.

Overall it is a great device, and just because it can run most games at decent graphics, doesnt mean you should. The battery life is atrocious, and it lacks the ability to smoothly play any modern triple a game. If you have a good internet connection it is great for Xbox Cloud Streaming, but for that logitech has a much cheaper solution.