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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9017 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 9,017 reviews
  • Rated 5 out of 5 stars

    The best handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent performance, it has improved a lot with new updates. The only con is the battery life, but it was expected you can't have it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliving childhood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little gaming portable! So easy to pick up a game and play for a few minutes. Everything works great and performance is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First handheld device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it good performance and amazing graphics ! This is my first expierence in the handheld such a good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this handheld PC ROG Ally way better than steam deck. The only problem I have is the battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Companion to the SteamDeck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ASUS ROG Ally on June 13 and I have to say it exceeded my expectations in every way. The performance is outstanding, allowing me to smoothly run even the most demanding games and applications without any lag or slowdown. If you're a serious gamer looking for a reliable and powerful handheld to compete with the Valve Steamdeck, the ROG Ally is the perfect choice. Highly recommended by a Steamdeck Owner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pair with Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own a Xbox S and I wanted a hand held. This works grea. Having great to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all the games i could want very well. Battery life is a bit short on more demanding games but its quite powerful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming handheld device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gaming machine. But battery was disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is true on the go gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, being able to game on the go and play triple AAA titles anywhere you are is just amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goated Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like playing my Xbox without having my Xbox. It plays games like a dream and the PC capabilities is a plus.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Asus Ally is great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product awesome performance and screen quality is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    About what you’d expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s about what you’d expect from a very small computer. Only thing that truly makes me wish for is the battery life otherwise it’s fine for small games while you travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doubles as a PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a PC for school but rarely use laptops for personal use. I wanted more utility so I picked up this device to double as a handheld gaming system and a PC. It does everything I need it to. I can run regression analysis in Excel and play Starfield on Xbox GamePass. Its the perfect device for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great little handheld pc. Some games work out of the box, with little to no changes in settings. Some games you have to constantly tweak to find the sweet spot to run them, especially on battery power. It's not perfect, but it works and does show potential

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fun handheld device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after reading and watching a lot of reviews on it and so far it's great. It connected to my Steam library easily and has enough power to play many games without issue. The only thing I need to purchase is the storage upgrade to 2TB because the 512GB it comes with is way too small for games these days.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Great for games running less than 1080p

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console REALLY needs an extra heatsink, because it will get VERY hot on the back while its in Turbo Mode, and the only way to get higher than 30fps is to be in Turbo Mode. Works great for being a portable windows device, but many of the higher end games will only run at 60fps if you keep the resolution at 720p.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear W Helmick,

      We appreciate you sharing your feedback on the ROG Ally. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0200" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    A good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thought process overall of the device, and well executed. The only issue is the battery life. I am still using it for both work and entertainment, regardless of me having to charge it if i play “Cyberpunk 2077” or “Baldur’s Gate 3”. Good battery life if you are playing older gen games like “Persona 5” or “Final Fantasy XV”.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MicroSD Card Reader Issue Not Fixed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great gaming machine overall. I was EXTREMELY reluctant to buy it because I absolutely did not want to deal with Windows and all of the challenges, bugs, tinkering, etc. that comes with it. For that reason, I was much more interested in the Steam Deck. However, since getting this, I have actually not had any problems with Windows. It has been smooth sailing in that regard, surprisingly. There were a lot of updates at first, but that was fine. Overall, I am happy with the device. BUT, there is one HUGE caveat. There is a big issue with the microSD card reader and as of now (September 2023), the issue still has not been fixed. Basically the SD card slot is unusable for a lot of people. One of the features of the device simply doesn't work at all and that is unfair to consumers. People have found workarounds and that's great, but consumers should not have to do that. Promised features of devices should actually work. This is not asking too much. So, I cannot give it a 5 star review while this issue persists for so many users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great condition works like new and awesome handheld love being able to play games away from my pc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has me gaming again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed to start gaming more again. I just had a had a baby and the portability of this device has allowed me to get back into gaming! I love it!

    I would recommend this to a friend