Customer Ratings & Reviews

Great device for playing games and retro games, only draw back is the battery life,

Powerful enough to run the newest games out (within spec and reason ofc) and portable?! No brainer!

The Ally is an amazing handheld, You can play Xbox games, Steam, and more. With Windows as the operating system the possibilities are endless. The display is the best ive ever seen, probably the biggest improvement over the Steam Deck. Unfortunately, the battery life is horrendous. 2-3 hours at most with most games.

Item as described, i would like if the battery lasted a little bit longer.. I also updated the memory to 1 tera.

The product is great if it can fix the sdcard issue. I have played for several hours after which the sdcard first fails then it breaks the motherboard. I like the performance upto that point. All the major games I play, were working great. The controller position is also perfect.

It is definitely a powerful portable, and can run AAA games pretty well on medium settings. Screen looks great, but the controls are subpar compared to a steam deck. The overlay for choosing games is also an afterthought at best, as you get kicked out into normal windows A LOT, so you never forget thisnis a windows machine.

I love this thing. The performance on games is incredible when you mostly play AAA games. Its light, it feels good in the hands. But the left stick stopped working and would not move up and down which apparently is a known issue with these. Had to return it and there was no longer a sale. Will be waiting for a bigger sale to occur.

Rog battery dies too quick its not for me its more for like traveling. Great too play no issues

Very powerful device that can handle triple A games and the best part it's portable.

Almost perfect except from the micro sd issue,performance is solid

10/10. This thing does everything i wanted out of it. I can play Fortnite 120FPS easily and it looks beautiful doing it! I thought i would only be using Turbo Mode all the time plugged in but was so surprised to find that i can play in Performance Mode! Doing so gives the Ally about 2 hours and 20min of Fortnite gameplay which is amazing. Same goes for Overwatch. I play using my bluetooth Xbox Controller and latency is amazing as expected. Very very happy with my purchase and in love with the Ally!!

Overall it's been great for what it can do, but there's a big learning curve and a bit buggy. Docked mode is probably where I see most issues. It's only been out for a little over a month, so I see it getting better. Steam Deck was the same way in the beginning. Do I regret the purchase? Not at all. If anyone wants to get into an entry level windows machine, this is a good starting point.

This is a powerful device that plays most AAA games well. If you're not a PC gamer, it's going to take research and patience to get this thing tweaked to how you like it. If you're not a Windows user period, you're going to have a very tough time. Once you come to terms with both of those, the use case and performance of this thing is incredible. There's definitely some quality issues out there with so much plastic, but if you don't run into any quality control issues, this thing is a pleasure to use.

After several software patches and hot fixes, the Ally is finally deserving of the title of king of handheld PC gaming. The Steam Deck is cute and has a strong, applaudable, focus on compatibility, but having the Ally to fill in gaps with things like Xbox Cloud Gaming, all the non-compatible Steam games, and games from other launchers, sells it. The only con is Windows-related and boot issues, which one can only hope is fixed in time with software.

I’ve had this for a month no problems great performance battery could be bigger, and I have had no issues with SD card reader

The portabke computer aspect is fantastic but imthe initsl start of having to uodate drivers and systems was a bit off putting. Having to soend time watching videos to get the right drivers after the initial install was a slight oain but not too bad. The main “flaw” is just the batteryblife, after about over an hour of game play the system is out of battery life.

Being a gamer and having a pc, Xbox, and a switch, I would say this is my favorite go to out of all of them. The graphics are by far my favorite part of this masterpiece. For a handheld pc, I am thoroughly pleased with how well this machine plays. It’s a little confusing at first, but Best Buy has the best videos on their site for how to navigate through the ally. I do not regret my purchase!

Awesome product no regrets, can take the power of a next gen system on the go.

I’ve had this for a little over a year already and it’s an amazing device me and my kid use it and for someone who games on pc it wasn’t that hard to get adjust it!

So far this windows device has been pretty good, have not had any issues out of it so far. Excepted a bit of freezing here and there, the frame rate is pretty soild also the system is very responsive which is great, I also like the different modes you can choose from which are desktop, consoles mode and touch so far i am impressed the product. One last thing is the system’s heats up the screen whixh makes it very hot, it can be a bit noisy at rime just the fans.