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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9017 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 9,017 reviews
  • Rated 4 out of 5 stars

    Great little companion PC.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use like a Steam Deck that played other games without having to jump through hoops. I can play most of my Steam games, Epic Games Store Games, and Xbox Game Pass games with little hassle. Some run like crap, but even the rather new Lords of the Fallen is totally enjoyable, albeit at 720p.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic portable gaming machine! I absolutely love the rog ally!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So close to being perfect. 4/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other then sub par battery life im very impressed. I’ve hardly touched my Xbox since purchasing it. Asus did a good job on the software. Makes the windows 11 OS tolerable. I’d wait for the Ally X to come out unless this is way discounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had a problem with the rog ally when it first got released beside the lagging and sd card not reading but after a GEEK SQUAD fixed up everything was running great and no problems run all my games i have best purchase i made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great its made gaming accessible for me again. I used to have to turn on my gaming pc and find controllers and deal with so many things. Now I can just grab the ally and start gaming. I can game downstairs with family, im no longer trapped in my office and everything just kinda works . no. tweaks nothing to get in the way of my gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who needs a gaming PC when you have this bad boy. I get more wins in Fortnite on this than I do with my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just but the thing…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 months in. If you are an experienced Windows user you will have zero trouble navigating this wonderful piece of hardware. Some backend setup is required to make everything fit into to place, but this is an amazing device capable of running RDR2 and many other Triple A titles. Dont listen to others about Windows crippling the device, price for performance worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive device! Playing PC games on a plane ride while plugged in was awesome. Sometimes performance can be unstable when not plugged in. Was common to need to restart to get it to run better. Totally recommend the ROG Ally if you're looking for mobile pc gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little machine! Had no problems handling every game I've thrown at it! Smooth, no jitters, just a solid handheld.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Performance but bad reliability

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny and good performance. Very good sound. SD card not work is well-known. However, I did not know it is not reliable. I used it as my major PC at home with everything connected (monitor, keyboard, xBox controller) I am not a heavy gamer. Most of time I use for Youtube. After 7-month use, one day it was on than went to bios forever, I have no choice but reinstall Windows After 7.5-month use, it suddenly made a bad sound, shut down and restarted in front of me. It was not because of any windows updates. It is an excellent-open-box item. OK, 15-months from manufacturing day maximum. Still short...... Good for everyday use, but I am not happy on its issues.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LSCC,

      We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0493" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Uffff men

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous to this O had a 1k gaming PC. I stopped using it after buying this gem. The main reason is because now that I work from home, my desktop is always busy with my work laptop, so I had to do a lot of changes on my desk in order to play half an hour and ended up not playing at all. People, don't buy gaming PCs, buy this instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally #1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable gaming device by far. Runs everything i put on it even the latest call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks for selling the Asus rog ally Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Asus rog ally is the best, it works very well and I can take it everywhere I go. amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handfeld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seen a video on this for portable gaming and since ive bought this it's been super impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful little PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little PC, but be sure to do your reseach, battery doesnt last very long, but good for shorter gaming sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Plays every title i bought it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love mine! Runs everything I throw at it. Got mine open box excellent and it’s was flawless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld PC on the market, battery life is not great but performance is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence by ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to travel with great game play and with a windows operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite on the go handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing for people who travel often and enjoy video games or movies etc. on their flights. Sound quality is great, it’s light and not strenuous on your hands/fingers. You can also get a case with a built in dock and connect your controller to it, connect it to a tv with no delays. I would highly recommend this to any gamer out there to travels.

    I would recommend this to a friend