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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 9,075 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Ultimate gaming device ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs every game i throw at it. Its ease of use makes it a breeze to game on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A very good handheld pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Rog Ally but it took me a while to get used to it. The Ally is not like the switch where you play right out of the box. I am also new to pc gaming being a console gamer mostly. The devise has preloaded user videos and they are videos on you tube to help. I like that it plays from game pass and steam. Eventually I want to learn emulation. The ally is powerful and a lot of enjoyment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Rug asus

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product well desined games run super smoth but the battery doesnt last as much as i would like

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Ally rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Reason for my 3 stars is the one I got originally had a broken left trigger. And my friends system got a broken SD drive and actually corrupted his card and is a known issue. Overall great system compared to the steam deck, easier to play windows games like Diablo 4 and game pass as eell

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great its made gaming accessible for me again. I used to have to turn on my gaming pc and find controllers and deal with so many things. Now I can just grab the ally and start gaming. I can game downstairs with family, im no longer trapped in my office and everything just kinda works . no. tweaks nothing to get in the way of my gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for a few monfhs and ivs been loving it i will say 512 isng enough storage so i upgraded to 2tb!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive device! Playing PC games on a plane ride while plugged in was awesome. Sometimes performance can be unstable when not plugged in. Was common to need to restart to get it to run better. Totally recommend the ROG Ally if you're looking for mobile pc gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Not a steamdeck killer but its a good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sd card issue is still strong but other than that its awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellence by ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to travel with great game play and with a windows operating system

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog ally, fantastic device, just waiting 2nd gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, very powerful, but the battery life isn't there yet. It's possible that the hardware and battery is adequate, but software isn't there yet. I didn't encounter the sd card burn issue, but it's obviously a teething problem that I hope they will overcome. The on screen keyboard is difficult to use if you ever want to use the ally for productivity.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super handle gaming PC with Windows 11.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed feelings about this gaming handheld. The Rog Ally is a perfect option for PC gamers who don’t mind tinkering and tweaking. It’s not for everyone though, as the user experience frustrations caused by Windows might annoy some. The amount of adjustment you have to do to the settings to get games running nicely also make the Ally struggle for less technically savvy. Battery life is also not a good one, but fast charging helps Ally get back to works immediately.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly only give this a 4 because of its battery life. Everything about this device is great except for the battery life. It’s meant for hand held on the go gaming but if you’re playing a high end game you’re only getting an hour out of it. With settings tweaked I only got it to last at max two and a half hours for emulators.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    asus rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent portable console you can play steam games, xbox game pass, epic games G.O.G a powerful console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    WiFi concerns

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Device, also it runs great with even the toughest games. I would give it 5 stars but the WiFi continues to disconnect and it took me hours to find out a solution.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Uffff men

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous to this O had a 1k gaming PC. I stopped using it after buying this gem. The main reason is because now that I work from home, my desktop is always busy with my work laptop, so I had to do a lot of changes on my desk in order to play half an hour and ended up not playing at all. People, don't buy gaming PCs, buy this instead.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My favorite on the go handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing for people who travel often and enjoy video games or movies etc. on their flights. Sound quality is great, it’s light and not strenuous on your hands/fingers. You can also get a case with a built in dock and connect your controller to it, connect it to a tv with no delays. I would highly recommend this to any gamer out there to travels.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible prodcut. Easy to use, pefecto to play outside my home. Just what i was looking forward.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    The Future of Gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device excels in playing AAA titles and a wide range of other games. However, the battery life is limited, and the Windows operating system on a handheld gaming console can be cumbersome for non-Windows users.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tupher,

      Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.

      Please allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or for assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0457" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1043914/ Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Travel companion

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in July 2023 and it's been awesome. I got it for work travel since my laptop was huge and bulky. It's been everything I wanted and needed. Although I would recommend an external battery, I've loved being able to play games on airplanes and hooking it up to a TV in a hotel room with the external dock has been great. It's definitely my favorite travel companion would recommend 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hand held gaming system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system. I was able to download my favorite PlayStation games on this to play handheld while recovering from surgery.

    I would recommend this to a friend