Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
- Pros mentioned:Overall performance
Hand held gaming system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming system. I was able to download my favorite PlayStation games on this to play handheld while recovering from surgery.
I would recommend this to a friend - Pros mentioned:Portability
Great Alternative to a Mid-Spec Gaming PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is a great device for those who want to PC game but prefer the freedom to game away from a desk. I have a Mac and didn't want to build a gaming PC as I don't like gaming at a desk. I've been a handheld and console gamer for decades and like to be able to play games on my couch, in bed, or anywhere else I want. The ROG Ally lets me do that.
I would recommend this to a friend - Cons mentioned:Battery life
So close to being perfect. 4/5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other then sub par battery life im very impressed. I’ve hardly touched my Xbox since purchasing it. Asus did a good job on the software. Makes the windows 11 OS tolerable. I’d wait for the Ally X to come out unless this is way discounted.
I would recommend this to a friend - Pros mentioned:Game compatibility, Overall performance
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great. Plays every title i bought it for
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Best thing ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love gaming while a on the move and this is perfect, i order day after release and my unit i got works perfectly
I would recommend this to a friend - Cons mentioned:Battery life
A very good PC
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my experience with this. I did have the issue with the SD card reader failing, but Asus was very easy to work with to have that repaired at no cost to me (I repurposed amazon packing materials to ship it in). One gripe is the battery life is not the best. Maybe 2 hours of play even at 15w setting, but a great experience nonetheless.
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device my husband loves it, he uses it often. It’s very convenient for traveling.
I would recommend this to a friend - Pros mentioned:Overall performance
Good Stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG is pretty amazing for getting that on the go gaming fix. Initial set-up is simple but annoying since it IS basically a windows PC. But after that is done correctly it works like a charm! And i say 'correctly' because when my initial set-up finished, something didnt install as it should have, and armoury crate was not working at all so i had to do a whole reset and set-up again. After that it works perfectly!
I would recommend this to a friend - Cons mentioned:Sd card reader
Definitely worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this but the only issue I’ve run into was the sd card reader going bad but I didn’t really need the extra space so that’s not a deal breaker for me anyways. Windows on handheld didn’t take long to get used to either.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
I'm impressed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing! Super fast, comfortable to hold, and the screen is a beauty. Now to install the 2tb ssd! :)
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
I love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this handheld! I can take any of my games on the road, and they run without any issues.
I would recommend this to a friend Good Performance but bad reliability
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tiny and good performance. Very good sound. SD card not work is well-known. However, I did not know it is not reliable. I used it as my major PC at home with everything connected (monitor, keyboard, xBox controller) I am not a heavy gamer. Most of time I use for Youtube. After 7-month use, one day it was on than went to bios forever, I have no choice but reinstall Windows After 7.5-month use, it suddenly made a bad sound, shut down and restarted in front of me. It was not because of any windows updates. It is an excellent-open-box item. OK, 15-months from manufacturing day maximum. Still short...... Good for everyday use, but I am not happy on its issues.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LSCC,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0493" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Amazing handled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best handles I have owned since the PSP was around. I would def recommend this if you are something other than a steam deck but note this is a windows device so some tinkering might be needed due to windows being windows. A battery pack is a must if you are playing third AAA games.
I would recommend this to a friend- Pros mentioned:Portability
This thing checks every box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing perfect fit for on the go and mid tier gaming at home or ultra 1080p hd 120hz gaming honestly I’ve tried a lot and find this to be the perfect balance of everything you could ask for and everyone gripping about the fans so it gets a little loud no louder then a desktop and the Audio drowns it out any way turbo mode is fantastic does the trick super well to put out 4k on a external monitor using the rog dock Absolutley amazing
I would recommend this to a friend - Pros mentioned:Overall performance
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for awhile now, works perfectly fine and love being able to play mobile.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Gaming Handheld Ever!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1080p 120hz with VRR! Turbo mode offers the best performance at 30 watts which you need to be plugged in. Better than the Steamdeck in that you know your way around configuring PC and windows. This isnt a console for impatient, "I want it to work out of the box without knowing what im doing" types. Lights are an awesome aesthetic. Controls are nice amd comfortable.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was in the box and the set up was super easy! My 9 year old had been playing roblox on a tablet that was super laggy and this does this trick without having her sit at a computer. She can play anywhere she wants!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Awesome but lacks battery life.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device, battery life doesn't last long but amazing device.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
ROG Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs pretty well. Short battery life. A bit of a hassle to set up.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Fun device but wait for the 2nd revision
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During the past 10 days, I had the chance to test this device, which turned out to be excellent for portable gaming. However, considering the ongoing problems with its SD slot and the unsatisfactory battery life, I would recommend waiting for the next revision before making a purchase.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alej,
We appreciate your feedback on the ROG Ally and we're sincerely sorry to hear about your disappointment with the product's battery life and the SD card slot. We certainly value your feedback on this matter and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0084" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support