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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 9,018 reviews
  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from g cloud - thing is great. Powerful, feels good in hands. Easy to use if you know windows. Cons- battery life is pretty bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i wanted to return it after a week of having it until i get the hamg of it trust me you won't regret having it. Its like walking around with a mini console in hand even the advantage of pairing your xbox n ps5 controls to it connect it to your tv its worth it even the game play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful but battery hungry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this thing is powerful, and the XG port makes it worth it even more. This is now my mobile gaming system with an XG dock. It can even play VRChat through Oculus with the XG card. Diablo is running ad med to high in portable mode. Beef swith the system. Got to start this off with the battery life. Its fairly small at 2 hours. Next is windows sucks in tablet and portable mode though I manage windows tablets at my work it's still a pain to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ally

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product has worked fine. Battery runs out fast but I just leave the charger plugged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this tonplay sims on the go and it did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the rog ally! I cant believe 1080p gaming in a handheld natively is now possible. The 120hz display is actually grest looking and the colors are great. Now since this is the first major handheld pc somethings on windows needs smoothed out but thats microsoft to figure out. Easy to upgrade store i already have 3tbs of storage plenty enough for on the go. Nice to know if i wanted to make it my dedicated gaming pc i could with the xg mobile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Little Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is muc more capable than the Steam Deck, which i sold the purchase this. I have not had any issues downloadijg and playing games from various services, such as Xbox Game Pass, and steam, and battle net. Some people have reported issues with micro sd cards, i have not experienced any isses eith mine. The screen is perfect and varable refresh rate works perfect. My only complaint ia that i havent had enough time to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for gaming on the go! The screen is bright and vibrant and the controls are very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent handheld device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used mostly for gaming, but can be used for any computer function. Think of it as a gaming laptop that's handled. It plays Reminent 2(with some tweaking), fps with no problems, any scroller or 2d games give that awesome console feel. I use it for remote access into my desktop also. Very powerful little machine. Can connect Bluetooth mouse and keyboard while connected to a TV or monitor. Really pleased with this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This meet all expectations. Perfect for gaming on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best handhelds I've had. I've had a couple of minor hiccups but I've just sent it in and Asus fixed the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, runs games smooth, battery could be better. Overall great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future is now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play gta 5 at 1080p with 60+ fps. That is insane. I used to dream of a device like this growing up. Spiderman runs awesome on this epically with frame generation on?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing, way better than advertised. Only reason for 4 stars is because its lacking in certain areas! Wish memory was bigger. Needs lots of updates right off the rip. But for the price its worth it. Prefect for a beginner handheld. Would definitely recommend for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics; gives benefits of gaming without having to purchase expensive laptop or being tied to a stationary console. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than the steam deck!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it runs games pretty smoothly. I did the updates which is definitely the first thing you need to do. Armoury crate is alright and honestly, it runs as expected on a handheld running windows. I was one of the first to preorder the steam deck and was pretty disappointed more so with the display. The ally’s display is way better and the fact that im not limited to just my steam library is a plus. It’s only going to get better with the updates

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy a Steam Deck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 really isn't made for a handheld device. I've been a PC gamer most of my life so I'm somewhat familiar with Window's quirks, but I with a handheld device youbgenerally want to get up and go, not fiddle with settings half the time. Is it more powerful? Sure. But that comes at a signifcant cost to battery life. What is the point of having a handheld device that you need to be tethered to a charger to use? At 15 watts the newer OLED Steam Deck is significantly more stable and has greater performance than the Ally at 15 watts. The Ally doesn't become more powerful until it hits it's 25 to 30 watt turbo mode. Just get the Steam Deck

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0194" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    Cost to performance is unbeatable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the value. Easily upgrade the storage and get even more out of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of Power in a little console!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me 5 months to commit to buying this thing. I have zero regrets after buying. Sucks it has to be plugged in most of the time when playing higher quality games, but serves its purpose just right otherwise. Gets a little heavy on the wrists after extended use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but just missed perfection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is very nice and plays some incredible games. However, the most important thing, battery life is quite short on this device. Short enough that it wouldn’t really work that well for handheld-heavy moments where you do not have the freedom to be plugged in to the power. I hope the ally 2 gets a massive increase in battery life.

    I would recommend this to a friend