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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 9,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive never had a problem with the rog ally when it first got released beside the lagging and sd card not reading but after a GEEK SQUAD fixed up everything was running great and no problems run all my games i have best purchase i made

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Incredible little device with additional potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this portable pc for gaming and some work on the road and let me tell you it does not disappoint. It is amazing how much power is stored in this little guy. It is more powerful than my slightly older pc. Plays GTA5 flawlessly, I managed to run Assetto Corsa and Project Cars and they looked beautiful. I even hooked it up to my TV and it runs amazingly well there as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the rog ally! I cant believe 1080p gaming in a handheld natively is now possible. The 120hz display is actually grest looking and the colors are great. Now since this is the first major handheld pc somethings on windows needs smoothed out but thats microsoft to figure out. Easy to upgrade store i already have 3tbs of storage plenty enough for on the go. Nice to know if i wanted to make it my dedicated gaming pc i could with the xg mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for gaming on the go! The screen is bright and vibrant and the controls are very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of cozy games and controller works perfect for them. Its full windows 11 and i can download all my launchers and mods, compatible with all file types. There are some games that dont support controller yet that i cant play but for the most part i can play everything. Absolutely love this thing, runs great and allows more flexibility. My store had several open item units for $100 off too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Wicked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good little gaming machine. Runs everything well and has amazing build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Way better than the steam deck!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it runs games pretty smoothly. I did the updates which is definitely the first thing you need to do. Armoury crate is alright and honestly, it runs as expected on a handheld running windows. I was one of the first to preorder the steam deck and was pretty disappointed more so with the display. The ally’s display is way better and the fact that im not limited to just my steam library is a plus. It’s only going to get better with the updates

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent little gaming machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance. Battery life is decent for what it is as long as you understand this is not meant to play top titles in turbo mode for hours. Biggest complaint is build quality. Some of the buttons felt fairly cheap for a device that costs $500+.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome Little Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is muc more capable than the Steam Deck, which i sold the purchase this. I have not had any issues downloadijg and playing games from various services, such as Xbox Game Pass, and steam, and battle net. Some people have reported issues with micro sd cards, i have not experienced any isses eith mine. The screen is perfect and varable refresh rate works perfect. My only complaint ia that i havent had enough time to play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ally

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product has worked fine. Battery runs out fast but I just leave the charger plugged.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best hand-held currently!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hand-held I've personally used. I just wish it came with bigger storage, luckily it's upgradeable!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    The (near) perfwct handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not easily impressed but this thing is amazing. I really wanted a steam deck but could not get myself to buy it due to the bad screen quality. Low resolution and bad colors. The ally does everything and have not had one issue. It runs windows so if you are familiar setup and use will be a breeze. Still a few software things I hope Asus improves on like more features for aura sync, allow macros to work in auto mode and a few other small things

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent handheld device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used mostly for gaming, but can be used for any computer function. Think of it as a gaming laptop that's handled. It plays Reminent 2(with some tweaking), fps with no problems, any scroller or 2d games give that awesome console feel. I use it for remote access into my desktop also. Very powerful little machine. Can connect Bluetooth mouse and keyboard while connected to a TV or monitor. Really pleased with this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy, great customer service as always!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lubbock Best Buy is on top of things. They got this to me at a great deal. It’s performed very well for a handheld system and the Geek Squad at Best Buy keeps it in top shape for me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 1 out of 5 stars

    Terrible customer service at Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the rog ally on july 2nd 2025. 2 weeks later 2 days after my return period ended they lowered its price by 150 dollars. I called the store and they refused to do anything to make it right for me. Also my ROG has killed 2 SD cards alrdy with its SD car slot issue. Great machine besides the SD issue and I would recommend never shopping at Best Buy as they refuse to budge on 2 days beyond the return period to match there huge price reduction. I will be solely doing amazon going forward even tho i have a BBY CC. I will not be shopping at this horrible store with zero customer service

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TonyH,

      Thank you for your comment.

      We do understand your dissatisfaction with the quality of your recent customer service experience with your vendor and the inconvenience this may have caused. All products undergo intensive quality control testing and inspections, and are built to last. If you are experiencing issues with the card reader, we recommend you send the ROG Ally in for service to determine if the card reader is faulty so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel

      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It has me gaming again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed to start gaming more again. I just had a had a baby and the portability of this device has allowed me to get back into gaming! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can ibsay this thing is a beast. Can play any game out there right in the palms of your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day. Plays AAA games without a problem and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this console. Runs my games flawlessly! Comfortable in my hands too! I have always been a gamer and now I have something to play on when I can't be on my desktop. I did change out the hard drive for a bigger one before I loaded any games because I knew I would want more storage. Was super easy to do!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great pair with Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own a Xbox S and I wanted a hand held. This works grea. Having great to time.

    I would recommend this to a friend