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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 9,018 reviews
  • Rated 5 out of 5 stars

    Best hand-held currently!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hand-held I've personally used. I just wish it came with bigger storage, luckily it's upgradeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid handheld

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played everything I cared about perfectly. Battery life was acceptable for a handheld running pc games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The (near) perfwct handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not easily impressed but this thing is amazing. I really wanted a steam deck but could not get myself to buy it due to the bad screen quality. Low resolution and bad colors. The ally does everything and have not had one issue. It runs windows so if you are familiar setup and use will be a breeze. Still a few software things I hope Asus improves on like more features for aura sync, allow macros to work in auto mode and a few other small things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to my consoles. I play my switch all the time but am disappointed by the limited library, I also have a ROG Zephyrus but dont have the accessibility to play it all the time. The Ally is a best of both worlds. With the updated ASUS has sent out it runs great. I have no problems playing Baldur's Gate 3, Elden Ring, and Cyber Punk 2077. Plus its modable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for gaming on the go. Powerful and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can ibsay this thing is a beast. Can play any game out there right in the palms of your hands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ROG Ally Z1 Extreme Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, ergonomics and battery life could be better.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BenReviewing,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for any inconvenience caused by the ergonomics and battery life. Your comments are valuable and will be passed along to our product team for review.

      To help maximize battery performance, we recommend reviewing the troubleshooting steps outlined in our FAQ. If the issue continues, please reach out to our support team at https://www.asus.com/us/support/CallUs so we can further investigate or assist with a repair.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0619" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 4 out of 5 stars

    Nice to be a PC gamer now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really well and is fast, the graphics are pretty good as well. The one thing I’m not a huge fan of is the battery life. It lasts somewhere between 1-2 hours. So not the best if you wanna take it on a long trip without somewhere to plug it in. But still pretty good. I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t bother with SD, just get a bigger nvme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rog ally can function as a laptop. It plays games very well. When playing in battery though you will notice some stuttering. My SD slot is damaged as it was burned inside out however it still works. Don’t bother with a SD card, just get a bigger drive.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear valued customer,

      It's unfortunate to hear that your SD card is burned out. All our products go through an intensive quality control testing process to ensure that customers get units that are in proper working condition. What you've experienced was not intentional.
      Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
      For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0223) for us to better assist you.

      Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good handheld console, I wish there was an option for more storage such as 1 tb instead of having to buy a micro sd card or ssd card for the device. Also there was a few problems with my ROG ally when I had my sd card in for a few weeks. Overall pretty nice, I play Xbox and pc games, pretty new to Steam, usually a console player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mobile Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, perfect middle ground handheld along the Asus lineup. Competitive as a handheld and is capable for my use case practically as a great hardware mobile computer with Windows/Virtualization.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog all z1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for someone who wants to get into pc gamming and is used to a controller for gameplay great price for a low in pc that can play AAA games when pluged in. Although if you do want to play it on a bigger screen you would need to buy other cords and parts. Thats the only down fall to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nifty handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never been that big into handhelds and the joysticks you have to adjust but I actually love this thing I have played a lot of games on it but mondernwarefare I can play once then it restarts with a gig update haven’t figured it out yet I have actually played vr games on it and it does decent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it serves my purposes well. Like having a handled laptop. Only issue is battery life but gaming laptops batteries are most as bad. The Ally has multiple different battery saving options. I would recommend it over any the steam deck, msi, or the Lenovo version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The worst thing about the product is the battery life. Apart from that it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    changed the way i game, can play any game i want wherever i want, is a game changer for sure

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get this and a Mouse and folding keyboard...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before anything,, If you OWN AN ALLY!,,, for 4$ there is a right angled M.2 Adapter online that lets you put in a full 2280. Every other cheap PC handheld doesn't do that. in Theory if you could afford a 8TB drive, it could be done.. The screen size on the Go is tempting, This is lighter and still gets heavy in certain positions. I really Really HATE That ASUS needs to know who I am for a Graphics Driver...AMD releases Z1 Extreme drivers through the builder not directly.... And Windows.....almost want to hack it. Whatever happened to devices working and not holding themselves hostage without having my info? Shame on ASUS, Shame on Microsoft. the UI " works" but Big Picture is better. It runs Starfield better than I figured it would. The touch Keyboard is just not good! I wish you had the option to make it a 98% style for more functionality, or put a big move button so I can read what I'm typing. It's a great Device with mostly bloatware/software gags. Also final Gripe! Hall effect say What?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If u want a better switch this is what you need.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience with the ROG Ally, it has made a favorable impact. While acknowledging the potential for battery improvement, its versatility as a handheld is commendable, adeptly handling indie and AAA games. For those still uncertain, watching a few videos could provide clarity. However, I wholeheartedly recommend it for gamers seeking a straightforward yet powerful handheld option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ally review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of the ally was top notch. It feels well build, the controls are good, and the screen is great. My problem is that is needs a UI. Windows on a tiby screen is annoying. I ended up returning it for that reason.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jonmichael C,

      Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0353" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    An all in one portable gaming machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and Sweet: play all your favorite PC games from Steam, Gamepass, Epic Launcher, and more! If you can play it on a regular PC, you can play in this! Perfect for those who like to emulate! On top of that, you can run all your microsoft 365 apps and use effectively with a (sold seprately) dock! 10/10 reccomend. Im giving it 5/5 even thiugh the micro SD card doesnt launch some games. Im holing a future update will take care if it.

    I would recommend this to a friend