Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
to a friend
Great handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld for my needs. Love being able to game on the go.
I would recommend this to a friendGreat Device!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast portable gaming PC. Great device that needs to be updated. Be sure to get the extra protection.
I would recommend this to a friendGreat handheld, but takes a little setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is great for those wanting a handheld with the flexibility of a windows device. One thing of note though is you have to understand that the experience isn’t going to be as straight forward as something like the steam deck or switch, it’s not a pick up and play device and will take some tweaking to get some functionality running smooth. Once you get it setup and running though it runs great and an impressive device.
I would recommend this to a friendGame changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First I’d like to point out that this is a windows gaming PC. Its not a console. So if thats the experience youre expecting youre in the wrong place. That said, its quickly become my facorite gaming device and had replaced my steam deck, switch, xbox, and desktop gaming PC. Being able to play all of my favorite games mobile is a dream come true. Ive had no problems witj it from day one. Kudos to ASUS for this masterpiece.
I would recommend this to a friendLove rog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a amazing product. I was able to use it right away simple to ugrade m.2 drive. Asus makes it easy once u have the latest bios up date done to down load the os image from the cloud right from there bios interface. Plays games it works for me the controller and everything. It runs very cool right out of box. Does not get hot. Diablo 4 runs amazing at about 60 fps at med seating for me. Has steam and xbox installed right off the bat.
I would recommend this to a friendTravel fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an “open box” didn’t seem to be opened at all. Totally worth the price! Battery is lacking, but a nice first gen product.
I would recommend this to a friendGREAT BUT WAIT TILL ASUS ROG ALLY X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best hand held gaming system! Absolutely love this for gaming. I have both an Xbox and PS5 but since I got this I stopped playing those. BUT the new Asus ROG ALLY X is coming out in JULY 2024 so if you are reading this please take that in consideration. The new one has way better specs.
I would recommend this to a friend100 percent recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and compact no issues running diablo 4. Very convenient when moving around place to place
I would recommend this to a friendGood performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I game on this device every day. Best bang for your buck.
I would recommend this to a friendBeautiful PC Handheld Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome portable PC experience! Easy to use, great graphics.
I would recommend this to a friendLots of potential but unfinished clearly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deadzone issues, Trigger issues, BIOS perf degradations, SD card reader issues and the list goes on and on. The screen is very good and performance is there, but poor QC and unfinished release makes it not worth it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear AGJG,
We sincerely apologize for the poor experience you have had with the ROG Ally. This is definitely not the kind of experience we want our customers to have with any of our products. Please note that there will be future updates that will improve overall system stability and performance. In regards to the SD card, please provide the brand, model number and size in order to verify compatibility. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0027" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Worth the open box purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld for the open box price that I paid, if you can find it below $400 open box it is an amazing get still.
I would recommend this to a friendTop 3 Handheld PCs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best handheld gaming PCs available. Top 3. Although it’s not plug and play like the switch it does have some advantages over it. You get a full windows handheld PC in which you can install emulators and play basically any game you want. Just takes a little tinkering.
I would recommend this to a friendGood potential
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great for someone who knowe about computers and how to tune their settings. It would be a 5 stars if it had better battery life
I would recommend this to a friendConfusing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea was good but the experience was not so much battery gets ripped apart you have to be attached a outlet to even consider this screen is great 120hz but this thing needs a car battery wait for a 2nd gen product or catch it on a firesale
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dave J,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it's not a representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team for review in order to enhance the product line. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Based on the battery issue you're experiencing, we recommend following the steps in the FAQ below to troubleshoot the issue.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0241" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
Grear handheld!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its powerful and slim. Much smaller than the ateam deck. Battery life is pretty bad though.
I would recommend this to a friendGreat device for games! Bad battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally a PC! Love it! I only dislike the battery life!
I would recommend this to a friendWorth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this thing. Able to play any pc game anywhere when I’m not close to my main pc
I would recommend this to a friendLove it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to take for summer vacation and being able to play my games in bed. Its been a game changer for me! Asus has been keeping up with updates all across the board as they should. feels great in the hands the screen looks amazing fans not to loud im playing all my games on the fly. Armory crate also helps with setting up games. this is not a Gaming desktop replacement for me but its excellent to have on the side.
I would recommend this to a friendAmazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great, i upgraded to a 2tb ssd, plays all games really well, easy to set up and play, plays every game i throw at it perfectly.
I would recommend this to a friend