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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 9,018 reviews
  • Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. I can play all the games anywhere I want. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to go gaming. By far the most advanced handheld i purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable, powerful and easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it. It's nice to be able play all my PC games on the Ally...it works well battery life at max performance is about 2 hrs. Don't use the SD card reader as it overheats potentially. Planning on upgrading the m.2 2230 SSD to 2tb and performing a battery mod.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG ally

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device that can “easily” handle most titles with ease. Xbox game pass works solid and all platforms seem to run smoothly as long and OS is updated accordingly. Had since release and never had to return or an hiccups so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cova’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but certain features like microSD card port does not work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will Get Better In Time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this device for sometime after using the SteamDeck for roughly a year and a bit disappointed. Design: 4/5; its a beautiful device and love the button placement on the front, however, the buttons on the back are a bit awkward and can be accidentally hit. Ergonomics: 2/5; This is where the disappointment begins, I saw that ROG went through multiple different molds to find the best one and the grips on this device do not stick out enough to make it comfortable. Don't get me wrong, its light in the hands but holding for long periods of time just does not feel comfortable Software: a few issues that degraded performance after bios updates but it will be fixed overtime so I'm not going to rate this portion BUT there are some issues. Overall, its a step in the right direction but not the flawless execution that many waited around for and was expecting. This would be a 5/5 if the grips were done correct.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MrJay,

      We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you have any questions, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so i can have an alternative to the stram deck if i want to play some windows based videogames. And its been surprisingly a very good experience so far! I had a few hiccups when i was doing the out of box setup with windows and the fingerprint scanner being weird but other than that its a very strong handheld pc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing piece of hardware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've so far just played Baldur's Gate 3 on it, and the hardware is amazing. I don't love the Windows controls using the controller, the buttons and functions don't intuitively map to mouse clicks, but it doesn't prevent actual gaming from being awesome on a handheld. Plays BG3 at ultra settings just fine and looks great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Interesting Device, needs more time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very interesting device, but ended up returning. Had issues with SD card working properly. Battery also wasn't great. If I'm going to have to keep it plugged in, I might as well use my gaming desktop. I believe after a few updates, this could be a great device.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sharpeone,

      We regret to learn that you had to return the ROG Ally due to the issues you were experiencing. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0106" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great Handheld with some growing pains.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Handheld. My son loves it. It does lock up from time to time and also runs really hot, but overall, great product. We did upgrade the memory and while costly, makes the operation much smoother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great! Price! For what your paying for !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, just dont put in a micro SD card in that bad boy/girl just yet due to it frying it. Love how easy it is to upgrade the storage and overall i really like it enough to gifted my steam deck out ( wife made me ) since my wife got me this for my birthday extra accessories included with the birthday package ^_^d *yay*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the most amazin pieces of tech ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and puece of technology. I preffer this so much more over a steam deck. The windows 11 on this which most peoole say is a downside is honestly easy to use and the Amory Crate makes it even better. Its perfect for playing your PC games in bed and not having to sit at your desktop set up. It does everything i want it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good console overall, but I decided to return it. The RB button wasn’t working properly, which was a big issue for me. Personally, I think the Legion Go is a better option compared to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic handheld device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a high end PC but having a portable option that can play 80% of my steam library is unbeatable. The learning curve on how to optimize this for regular play can be a little unsettling. But once you learn how to adjust games graphics settings this becomes your regular gaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal, Best Buy..no pun intended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic open box "Good". i don't see any blemishes, works great, like new. this is a good alternative to my Steam deck. i haven't used the sd card slot so i don't know if the issue with this is present. i would say i hit the open box jackpot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , is a “pc” you can take any where . Super Fun

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1080p power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right now one of the best windows handheld. It was quiet before the update but still the quietest windows handheld by far. Not the best ergonomics but not the worst. The textured plastic helps your grip, but it feels cheap. You can't compare this to a steam deck when you think about this 1080p screen and the power to match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been loving my Ally since I got it. The screen is absolutely beautiful and it’s powerful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a gret device . Excellent speakers,screen. . My only issues was with windows i got it really early on and couldn’t put up with a lot of crashes . Now that i see on sale for 599$ i think is a better deal because you definitely need to upgrade the ssd . And get a good carrier case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus -ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system graphics is of high quality and the device works great.

    I would recommend this to a friend