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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 9,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Handheld Gaming PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoked for my Ally. Works great without issues so far. Once you get use to running games through the Asus User Interface games run better as it allows for more options. I purchased with the intent of no longer needing to pack a gaming laptop on trips and so far it hasnt let me down. Specially when coupled with a USB-C dock to add a mouse and keyboard. Turns it from a handheld gaming PC to a true PC

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    <3 Rog Ally <3

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the perfect little handheld gaming system, that is also like a very portable windows system, like a handheld laptop if that makes sense

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Confusing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea was good but the experience was not so much battery gets ripped apart you have to be attached a outlet to even consider this screen is great 120hz but this thing needs a car battery wait for a 2nd gen product or catch it on a firesale

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dave J,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it's not a representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team for review in order to enhance the product line. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Based on the battery issue you're experiencing, we recommend following the steps in the FAQ below to troubleshoot the issue.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0241" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very convenient to carry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take it with me every time I travel or go on a business trip. I can just take it out and play games whenever I want. I love it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Best handheld console for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase. Better resolution, refresh rate, wider game compatibility. Expect about a couple of hours to update and get everything set up the way you like it. I've tested this with the XG mobile with a 3080 (overkill, I know). This machine is versatile and can work as a desktop replacement. With ASUS constantly working on updates and bug fixes expect this to be your travel gaming system for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    PC not a Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a console. It's a PC, it's a wonderful product just way overpowered to be called a console

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JamesB,

      Thank you for sharing your experience with the ROG Ally. We sincerely apologize for any confusion regarding its classification as a console versus a PC. We are pleased to hear that you find it a powerful and capable product, and we appreciate your perspective on its positioning.

      Your feedback will be passed along to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0628" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld device in the market, buy one and play on the go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will Get Better In Time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for this device for sometime after using the SteamDeck for roughly a year and a bit disappointed. Design: 4/5; its a beautiful device and love the button placement on the front, however, the buttons on the back are a bit awkward and can be accidentally hit. Ergonomics: 2/5; This is where the disappointment begins, I saw that ROG went through multiple different molds to find the best one and the grips on this device do not stick out enough to make it comfortable. Don't get me wrong, its light in the hands but holding for long periods of time just does not feel comfortable Software: a few issues that degraded performance after bios updates but it will be fixed overtime so I'm not going to rate this portion BUT there are some issues. Overall, its a step in the right direction but not the flawless execution that many waited around for and was expecting. This would be a 5/5 if the grips were done correct.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MrJay,

      We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you have any questions, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun. I enjoyed this a lot. It makes gaming on a pc as simple as a console

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing once you finally manage to play something

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My feelings are complicated. On the one hand, graphically it is FAR superior to the steam deck. I had a GTX 1080 on my pc and 12 gigs of RAM, and the steam deck ran better for some games, worse for several. The Ally, especially plugged in, blows both out of the water HOWEVER Set up can be a pain. Switcing apps can be a nightmare It's essentially a laptop with no keyboard, and the onscreen keyboard can be a battle. It restarted or had to be restarted a dozen times when i was setting it up it seems to have forgotten the SD card was there, as others have said it really, REALLY wants me to put powerpoint and excel on the device, since its basically a laptop like i said constantly, pop up windows- especially when buying something on steam- seem to confuse both the touch screen and the "mouse", and i am constantly selecting the window under it basically i buy games from the steam website on my phone, then download via the ally its great for portable plays, looks good on my TV, but it really needs a better interface that stops bombarding me with PowerPoint and MS Word notifications when i am trying to play a game

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Russellohh,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.

      We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0552" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Top 3 Handheld PCs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best handheld gaming PCs available. Top 3. Although it’s not plug and play like the switch it does have some advantages over it. You get a full windows handheld PC in which you can install emulators and play basically any game you want. Just takes a little tinkering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Truly Amazing Times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you follow the instructions from ASUS about updating drivers, this thing runs like dream. It's literally like having a portable Xbox/PlayStation. I've run the absolute gambit against it, from Magic Arena, to Halo Infinite, and Starfield this thing eats it up. The 3D sound is crisp, loud and truly a MUST have experience that makes the games feel that much more immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing handles games much better than expected. Really enjoy it for Elite Dangerous, Euro Truck Simulator, and a few others. Docked one star for only one USB port.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so i can have an alternative to the stram deck if i want to play some windows based videogames. And its been surprisingly a very good experience so far! I had a few hiccups when i was doing the out of box setup with windows and the fingerprint scanner being weird but other than that its a very strong handheld pc!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Sd card reader

    Rated 3 out of 5 stars

    Interesting Device, needs more time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very interesting device, but ended up returning. Had issues with SD card working properly. Battery also wasn't great. If I'm going to have to keep it plugged in, I might as well use my gaming desktop. I believe after a few updates, this could be a great device.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sharpeone,

      We regret to learn that you had to return the ROG Ally due to the issues you were experiencing. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0106" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best Handheld PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Ally. The ability to play games, and stream via cloud on the go is perfect. Then add having the full abilities of a laptop as well!! Highly recommend the ally.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great! Price! For what your paying for !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, just dont put in a micro SD card in that bad boy/girl just yet due to it frying it. Love how easy it is to upgrade the storage and overall i really like it enough to gifted my steam deck out ( wife made me ) since my wife got me this for my birthday extra accessories included with the birthday package ^_^d *yay*

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Handheld?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2yrs. I'm still loving mine. Might even pick up the upcoming XBox version that'll be coming out soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. I can play all the games anywhere I want. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Loving It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been loving my Ally since I got it. The screen is absolutely beautiful and it’s powerful.

    I would recommend this to a friend