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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9004 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 9,004 reviews
  • Rated 5 out of 5 stars

    Increadable device that DELIVERS!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Steam, PA remote play, Xbox, GOG- You name it, the Rog can handle it. Paying with your Best Buy Elite card? Even better. Get the best device at the best place. One of the best purchases I've ever made. I haven't stopped having fun with this device since purchase. Just amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first: It's great! Positives: It's quiet It's comfortable It's very versatile Different game launchers are easy to use on this device (+ for the Windows) Negatives: Battery life that's to be expected Armoury Crate is sometimes buggy(already been fixed) It's Windows on a handheld (- for the Windows I've had ROG Ally for two weeks now, and it has surprised me with its capabilities! I have a great gaming PC, PS5 and Nintendo Switch + some older consoles... but I wanted a handheld device that could also double as a PC-to-go Biggest surprise was how quiet ROG Ally is in different situations, and how comfortable it is even on high loads and temperatures. Even when the temps go over 90 degrees celsius at some points, the device doesn't get hot at all. It's only hot near the exhaust vents on the top. But I found out if you disable cpu boost the device can run very cool even on big AAA games. Overall I'm more than pleased with the ROG Ally. It is a good handheld, but it also works when you plug it in to a docking station. If you're looking for a pc device look no further this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect on the go gaming system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item because it runs smoothly and there is hardly any lag. It doesn't over heat at all and has a good amount of storage for my games. If i wanted to improve about the ROG Ally it would be the battery life, it's decent but could be better. I would overall buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld console with the update issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesterday I got my rog ally and came home late after work to boot it up. Just fyi, this thing needs updates here and there and it gets really frustrating at that moment(like armory update, bios update, myasus update, graphics card update, etc) becuase it took almost 2 hours for me to update this newly arrived machine to make it up to date. This made me irritated. I just wanted to play game.. so after all these disaster, I finally installed my favorite game to test this console and it was just phenomenal. The main reason to buy this console was to play djmax respect on steam because my steamdeck couldn’t do constant 60fps and it kept bugging me. I thought this console maybe do little better on turbo mode but i was completely wrong! It can handle 120fps even with 15w performance mode which is great. I thought about taking 1 star off for all these updates hassle but I just can’t after experiencing my favourite game running flawlessly. I give it 5 stars though I wouldn’t really recommend rog ally to the others who don’t really know much about computer becuase this thing is way too complicated for those who never used windows pc.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's a mini laptop with controls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get one with no hardware issues then this thing is amazing. This is not a switch, nor is it a steam deck. It's a windows laptop in small form with controls. If you go into it with that mind set you'll have a much better time. Once you tweak things the way you want it's great. I have a 25 watt limit (all 3 sliders) in manual mode while plugged in and 18 watt in handheld. I've tweaked it so the CPU does not "boost" so it runs sub 75c even at 25 watts with great performance and hardly any fan noise. However, if you just want something you can "pick up and play" this is definitely not the device, in-fact there will probably never be a windows device like that. Unless windows specifically creates an OS that is tailored to games. You'll need to update drivers, get annoying updates, etc. But after all that is done, this thing shreads games. I loaded up BeamNG (a car game) and on the grid map at medium settings 1080p I'm getting 60-70fps, super smooth and very low input lag. When I bumped it to 720p medium (closer to steam deck) I was getting 80+ the entire time, and even saw 120FPS at one point, that's crazy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld, Great Desktop PC- So universal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! I have enjoyed it so far! Please know- the setting up of this device takes patience and some time. It is not like setting up a console where you sign in- do an update and download your games. You have a lot more to do on this device. But once you get through it- it’s great. If you want a better setup experience- get a dock- and no you don’t have to get ASUS dock. There are plenty of options that offer more for less. Handheld feels good to me. It’s heavier than the Switch, but not uncomfortable. Overall- I’m pleased. As a desktop- it works great! It’s so universal and I look forward to traveling with this device as games run real well. Battery life is ok considering the power this thing has. But I intend to be near power a majority of time I’ll be playing. Nice to see ASUS implemented a battery health option where you can have the Ally keep the battery at 80% and wait till you tell it to top off to 100%. Very cool device and I’m pleased with my purchase! Can play my games in bed and I love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real big fan - amazing device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is really top notch. I am able to play a lot of surprisingly hungry titles with ease. I have many emulators installed onto the device using Launchbox and with the proper tweaks they are running amazingly well. Currently im playing COD 4 remastered and the performance is really quite surprising. Im easily averaging over 60fps w/ recommended settings. w/ dips down to 50 when some intense bombing happens. I would highly recommend this device to anyone that only has an hour or two a day to relax and get a game in. It can play all the titles you want it to play and more. Very surprised at the quality of the device. I have much more than an hour to game a day and I find myself gravitating towards the Ally. The software hasnt given me any issues. I don't expect it to give me any more issues than my desktop PC gives me. This thing is COMFORTABLE. I have had to switch the way that I use the triggers a little bit but the way they have the two humps positioned in the back its very nice to grab like you're pinching a book. I havent had any hand cramps w/ sessions up to 4 hours on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing & well made handheld gaming powerhouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this thing. You have windows 11 full freedom with this device. The joy comes from the customization options you get. I've been tinkering with it since I bought it and I'm in awe with the power it has. Diablo 4, Medium to High Graphics, I'm avg 80-120FPS with variable refresh rate; the best part its using only 17WATT and fans are silent. This all while on battery for more than and hour and half playing and still had 60% left! Some users may find that they need to tweak settings to optimize performance further, but ASUS's armory crate software provides an intuitive interface to do so. It allows you to customize performance profiles, adjust screen refresh rate, brightness, and fan settings effortlessly. The software also offers comprehensive system monitoring and optimization features which all work very well. I admit at first I was not convinced about armory crate but 2 days into it and you can tell they did such a good job, and this is only the beginning. I highly recommend you give it a look, test it out at one of the display location Best Buy has set up. No buyers remorse here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable console to date

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Steam Deck months ago before the ROG Ally even made headlines. It was so underwhelming I returned it the next day. The controls felt awkward, it could only get 20-30 FPS on low settings on most games made on the last decade. I felt robbed. It also felt heavy to me. Enter the Ally and everything I hated about Steam Deck was rectified. I even actually like the Windows OS (though many complained in reviews). I can use this thing like a laptop just by plugging in a keyboard and a mouse. It was able to play Witcher 3 at 30 FPS on ULTRA settings, not low settings. Crazy. I'm playing GTA V on High getting a smooth 55-60 FPS. Mind you this is plugged in on 30 watts but I can drop to 15 watts and only suffers 20 FPS. 35-40 FPS on High settings for GTA V??? It looks beautiful and it's a portable yet looks like a laptop level of graphics. Games run smooth. Not just barely playing like Steam Deck but smooth. I'm so glad I pre-ordered because I assume once word gets out then these things will sell out fast. This is the best and most powerful portable gaming console I've played (not counting laptops).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on a PS Portal but then saw the ROG ally and instantly got it. It’s been an amazing device. It’s super strong and fast. I got the Xtreme version and i highly recommend it over the regular one. All games have run smoothly and great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ultimate couch potato

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to become an ultimate couch potato this is the product for you, all the games I’ve tried I’had no problems with so far. I mostly play indie games and racing games on this. I have a pc for games like Squad and cyberpunk but this can also run cyberpunk 60 FPS. I’ve found 18w setting to be the sweet spot when you are not plugged in. So far no problems from me. Make sure to check for updates when you start it up every time and don't always update right away. I also added pic of the forza, i have the frames capped at 60 but i get solid 60 throughout my gameplay and it never drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for gaming on the go!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had both the steam deck and the ally but tbh the quality of life on the ally is not bad at all you do have to mess with settings a little bit and set up is a bit lengthy but the power and beautiful screen plus the ability to play games the steam deck cant made it a no brainer for me. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool hand held

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and convenient hand held device. The battery drains pretty quickly on AAA games so highly recommend a power bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold my steam deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system better graphics Better game availability without having to be tech savvy on how to install windows best of all? It’s in store. Pros: 512 gb of space expandable through SD card Runs windows Accessible plenty in stock not being scalped Dock is cheaper and in stock at stores doesn’t rob you of a charger on the go so you technically get 2 chargers by having the dock. Multiple performance modes and game adaptability multiple types of mode for different types of games. Play while on the go! Cons: if you put it in docked mode you have to press the armour crate button to turn off embedded controller to use your Bluetooth controller. Has a tendency on high performance games to cause a weird line blur in the middle of your screen. It does not come with a carrying case like the steam deck (sold separately) MSRP $39.99 Battery life in hand held mode on high performance can cost you play time quickly (playing cloud play does not effect this average play time 2-3 of game play. It is white, so Cheeto fingers beware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great experience so far. Plays well as far as performance goes. Only drawbacks are the amount of storage that comes with the device is really low for modern games, but ASUS really made it easy to swap it out for more storage with their handy Cloud Recovery option in the new BIOS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows gaming on the go!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good WIN11 gaming handheld compatible with most PC games. The only drawback is the short battery life away from AC power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. The performance is way better than what I expected. I am using it with a quest 3 and the experience is very smooth. The battery life is good too. I don't need to charge it if I don't use it in a couple of dats. Besides, I finished this purchase inside a store and the clerk helped explain to me what's the best deal I can get for it, which saves me roughly 50 bucks (I guess). Thank you so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy to do at Best price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it’s Amazing! You can play games wherever you want, don’t need to get plug in a wall because its portable and light to bring it, this game console is the best buy in Best Buy thanks to the great price here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a real PC, and will need some tweaking. 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It has exceded my expectations. I have a few tips for the first time boot. There are plenty of videos on Youtube you can look up if you're not sure what any of this means. I recommend you *at least* do the following before playing anything: Update Armoury Crate to latest version Update everything in MyAsus app Update Win 11 Uninstall all unwanted apps to debloat the system (all unuseful microsoft apps such as Office, Teams etc), i recommend to do it It manually or using Revo uninstaller. I personnally dont recommend any debloat software Disable all unneeded auto start apps at Windows start via the task manager (also games launchers if you want as it boots much faster) Disable core isolation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've loved mine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, my experience with the Asus ROG Ally has been nothing short of fantastic. The Ryzen Z1 Extreme GPU and 16GB of RAM truly shine when it comes to playing RPGs like Diablo and Baldur's Gate. The graphics are stunning, and the 120Hz refresh rate adds a level of immersion that enhances my gaming sessions. While the Ally may require some technical know-how to optimize, investing the necessary time for setup is truly rewarding. Once fine-tuned, this handheld PC surpasses any other I've tried, especially in the realm of RPGs. The extra effort in customization pays off, delivering a gaming experience that outshines competitors. The Asus ROG Ally's potential becomes evident when given the time and attention to tailor settings, making it a standout choice for gamers seeking unparalleled performance in a handheld device.

    I would recommend this to a friend