Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
- Cons mentioned:Heat dissipation
great buy for travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.probably one of the best handheld consoles ive used in a while. crystal clear clarity with easy reach to all the buttons. does get a bit hot after a bit but its to be expected when youre gaming on essentially a handheld computer. ive been playing on this for about 2 months and havent come across any major issues yet.
I would recommend this to a friend - Pros mentioned:Overall performance
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for on the go gaming. Just need to do some minor tweaks
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Good, but not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great if you’re looking for a handheld with a full windows operating system. If you’re looking for just a gaming handheld there’s better options. The battery life on the ally is poor and it gets really hot.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Casey,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0372" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
- Pros mentioned:Portability
What I've been waiting for
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where was this device four years ago? As an owner of several portable gaming systems I am very impressed with the devices power and portability. As a long-time surface owner I am impressed with its usefulness and versatility. As a desktop gamer, when paired with the XG Mobile I'm wondering if I can finally have just a single computer. This is not what I expected to get out of a $700 purchase. It's much MUCH better.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally epic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid device. Runs as expected and gets a little loud sometimes but worth it.
I would recommend this to a friend - Cons mentioned:Sd card reader
Fantastic but not PERFECT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was almost a 5 star review BUT, I was a victim of the micro SD card debacle. Fried my 1tb micro sd card. So that hurt, BUT Asus seems to be attempting to replace the faulty devices as well as the MicroSD cards so it’s not all bad. Outside of this issue. I love the Ally. Haven’t touched my steam deck since I got this.
I would recommend this to a friend - Pros mentioned:Overall performance
Handheld pc
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. It's a good product. But I love the steam deck even more but still overall its good product even if you're looking for a handheld
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
ROG HOG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does it all, does it well. Watch out, might melt your micro SD card. “Oops” —ASUS
I would recommend this to a friend - Pros mentioned:Screen quality
Excellent handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its a gret device . Excellent speakers,screen. . My only issues was with windows i got it really early on and couldn’t put up with a lot of crashes . Now that i see on sale for 599$ i think is a better deal because you definitely need to upgrade the ssd . And get a good carrier case
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it perform good nice and good quality i love it playing it
I would recommend this to a friend - Cons mentioned:Battery life
Portable, powerful and easy to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy it. It's nice to be able play all my PC games on the Ally...it works well battery life at max performance is about 2 hrs. Don't use the SD card reader as it overheats potentially. Planning on upgrading the m.2 2230 SSD to 2tb and performing a battery mod.
I would recommend this to a friend - Cons mentioned:Battery life
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only set backs are the battery life and storage. Other than that I’m pleased with my purchase.
I would recommend this to a friend - Pros mentioned:Portability
Great device for pc gaming on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is a good device if you're just used to Windows OS. I had the steam deck to and its great too but, it is a lot easier to play games on the ROG Ally than it is on the deck, less configurations you gotta do. Just wished the sd card wasn't an issue but you can easily upgrade it to a 2tb ssd.
I would recommend this to a friend Roy ally z1 extreme
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the device but it has issues card reader doesn’t work and left joystick won’t work left or right direction. Love the system but it is flawed.
I would recommend this to a friend- Pros mentioned:Overall performance
GREAT BUT WAIT TILL ASUS ROG ALLY X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best hand held gaming system! Absolutely love this for gaming. I have both an Xbox and PS5 but since I got this I stopped playing those. BUT the new Asus ROG ALLY X is coming out in JULY 2024 so if you are reading this please take that in consideration. The new one has way better specs.
I would recommend this to a friend - Pros mentioned:Overall performance
Pretty solid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used it for over a year now and it works great. It's not the most comfortable for long periods of time.
I would recommend this to a friend - Pros mentioned:Portability
This thing is amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the ally so I could play my games while traveling, but have quickly started playing most everything I can on it. Only reason it doesn’t get 5 stars is because asus doesn’t seem to be supporting it software side as well as valve did for the steam deck. That my change but as of now it has been a little bit and miss
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device was amazing. Works very well. Highly recommended.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Great device to game anywhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expectations met love being able to game anywhere. Only downside for me is battery life.
I would recommend this to a friend - Pros mentioned:Portability
ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is awesome. I know everyone keeps talking about the battery life on it, which is not long but it does everything I could ask for and more being a handheld. I bought it for the ability to travel and play on the go. You can’t look at it with it being a PC but rather a handheld gaming console. You’re able to play triple A games and even stream from it. It continues to amaze me with its possibilities.
I would recommend this to a friend