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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 9,018 reviews
  • Rated 3 out of 5 stars

    Not worth the $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow to load. Literally hours with Stanfield. Storage is VERY limited and expanding it is almost as much ss the unit itself. Runs Very Hot too if sitting in lap. Returned. Good idea. Not readt yet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gator,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and for the inconvenience caused. This is not the quality of service we aim to provide and is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that there will be updates for ROG Ally in the future that will improve overall system performance and stability. We understand that you have returned the unit, but we will forward your feedback to the Product team for review.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0320" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product, the screen quality is amazing, the size is big but not too much to handle, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog Ally Z1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fantastic. Playing modern games with decent fps and settings. Emulation is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starfield ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both an ROG Ally and a Steam Deck. I’ve noticed ROG has better visuals for the most part. I play Starfield with no issue. I haven’t found an easier way to download updates - I had to visit ASUS website to take full advantage of the device versus Steam Deck which is more streamlined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good windows machine, performs as expected. Mobile access to ffxiv is always good, and helps clear the PC backlog I’ve amassed. ffxiv works good on 15w and thats the most AAA game I’ve got for pc so I dont have many battery problems. Still lets me access my art tools too with mouse and keyboard / dock compatability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built with quality in mind

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this unit so much I bought another two of them. Great build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Wish battery life was better but this shouldn't turn you away!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable gaming at your finger tips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally is a complete package with Win OS. Pros include ability to use multiple gaming services; form factor is comfortable to hold; and keeps up with high frame rate. Cons include gets hot near SD card insert; new BIOS update has slowed down performance. Overall, a great portable gaming machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Full gaming PC in the Palm of your hand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ACTUALLY DID IT! Does it give you 4k 60 FPS Untra settings on every game? No! Does it give you 1080p great framerates and good-great settings? ABSOLUTELY! THIS THING ROCKS!! I plopped in a 2TB m.2 NVME drive and have every game i could want on it! SERIOUSLY, this thing is awesome!! Buy it, you will not be dissapointed!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fantastic Device Hindered by Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the device itself. Feels great in the hands, buttons feel substantial and the touch screen was nice and responsive. Ran games super great at max settings for the device, and having the option for all the various launchers AND Gamepass is a huge plus. I just couldn’t reconcile with the battery life and the necessity to buy external battery power to carry around with it and be tethered to. Battery life at max settings is around 90 minutes, so if youre truly being mobile and playing on a road trip/flight, be prepared to have an outlet nearby to be tethered to. Fantastic device but I just don’t think batteries are where they need to be for the experience this device is capable of providing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DHill,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0360" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    Great value!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product doesn't look like refurbished at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good it works it’s nice to have when you can’t use your pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device, but tailor your expectations...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great PC Handheld! Plays most of my library with ease, and has a lot of customizable options to work and tinker your games to what you want. Keep expectations in check though: This thing has a 120Hz refresh rate, but not every game will run at 120Hz max settings. It's a portable after all, don't expect monster level PC levels of performance here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a handheld computer. It really carries a lot of form from the steam deck but it has windows for better or for worse. I've been playing everything from persona 5 through game pass to halo reach, destiny 2 and even a bit of civilization. Battery life is awesome and the turbo mode makes all games run smoothly. Seriously get this if you're mobile and can't alway pill out the entire laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mini PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this thing is a beast! the extreme version is what I have and ive been enjoying it so much.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Portable gaming at its best!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is absolutely amazing when it comes to portable pc performance. Havent had a single issue with any game ive tried to run on it. I can even install my remote play and ps+ apps to play games from my ps5/ps+ subscription. Having a full Windows OS opens up much more possibilities than the Steamdeck. 10/10 purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my son as a christmas gift as we were traveling after the holiday. Spent his free time and on plane playing. He absolutely loves it. He is 21.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent handheld gaming PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portability, features, ease of use. Good performance despite small size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unleash Gaming Power in Your Palm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that caught my eye was the sleek and futuristic design of the ASUS ROG Ally 7. Its white color scheme, accented with striking ROG branding, gives it a premium feel. The device is compact and lightweight, making it easy to carry around without compromising on performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally Z1 Extreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld that plays everything I want it to. Couldn’t ask for more.

    I would recommend this to a friend