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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 9,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s mobile game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some corks but overall works great for a mobile gaming experience. Don’t expect a desktop experience but works great as a mid tier console and since the screen is smaller you can run games at a lower setting without noticing a huge drop off in quality.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great Handheld with some growing pains.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Handheld. My son loves it. It does lock up from time to time and also runs really hot, but overall, great product. We did upgrade the memory and while costly, makes the operation much smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Purchase, highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally is a great buy, beautiful screen, responsive and snappy touchscreen. The buttons function well (though they are a touch sensitive for my taste) and i do recommend it as a viable alternative for the steam deck. I prefer it to the steam deck though the ergonomics could be better as there isnt enough of a curve on thr grips on this system to hold onto in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pretty Cool Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all depends what your intent of use for this product is if you are trying to use this as a full out gaming desktop performance and quality you will be disappointed. But if you are using it to do some casual gaming while away from home or on a road trip or something like that you will be very satisfied with this product. I bought mune first day because i have a feelint these will be hard to come by soon

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it when i go in the train or long trips the only thing i dont like the battery it doesnt last long enough so i had to buy a powerbank just for that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entrance great exit great staff well done Best Buy and Rog ally is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost perfect, 4/5 stars.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld PC. I typically don't have to download the games but play through the cloud of Xbox Live. It actually saves battery playing that way and runs at a consistent 60 frames. Poor battery life though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenience of a console. Freedom of a PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox gamer here. This thing is absolutely amazing. It’ll play everything. I wanted something to bridge the gap of non Xbox game but with the pick-up and play convenience of an Xbox. This is it. Takes awhile to set up. Took me 2 weeks to get all the emulation how I wanted it. But PC games, those take maybe 5 minutes of messing with graphical setting to get it to run the way you want. I love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Rog Alley, Get you one!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Rog Alley. Unfortunately it needed a repair from a bad motherboard and software update but since I got it back it works like a champ! It syncs to my surface book 2 which is a plus for pictures music etc, Xbox for cloud games and downloads. Lightweight and easier to handle than some of the other handhelds I tried. Great purchase for me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing if its what you want!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent OEM Windows handheld computer. This isn't like a Switch that you can just turn on and get playing right away. Thinking of it more like a portable gaming computer would be better, since it requires all of the Windows stuff (to include a ton of updates on 1st use through 3 different updaters). Otherwise, it runs great, playing any PC game I want on the go or on the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Love it!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome!!!! Screen is amazing and it can handle big games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The future is now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play gta 5 at 1080p with 60+ fps. That is insane. I used to dream of a device like this growing up. Spiderman runs awesome on this epically with frame generation on?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good windows machine, performs as expected. Mobile access to ffxiv is always good, and helps clear the PC backlog I’ve amassed. ffxiv works good on 15w and thats the most AAA game I’ve got for pc so I dont have many battery problems. Still lets me access my art tools too with mouse and keyboard / dock compatability.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    100% Recommend for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband that travels a lot. He loved it!!! The only bad thing is that it heats up in your hand very quickly specially on games with high graphics. Remedy for this is to buy an xbox remote or ROG remote so you can leave the ROG in a nice cool place. You can connect to TV and the graphics are amazing.Don't forget to get an SD card.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Portable gaming at your finger tips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally is a complete package with Win OS. Pros include ability to use multiple gaming services; form factor is comfortable to hold; and keeps up with high frame rate. Cons include gets hot near SD card insert; new BIOS update has slowed down performance. Overall, a great portable gaming machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery sucks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery will drain fast but other wise it runs games fast and smoothly if you leave it plugged in.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jonathan,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0533" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4 Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing for travel, really nice display!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a handheld computer. It really carries a lot of form from the steam deck but it has windows for better or for worse. I've been playing everything from persona 5 through game pass to halo reach, destiny 2 and even a bit of civilization. Battery life is awesome and the turbo mode makes all games run smoothly. Seriously get this if you're mobile and can't alway pill out the entire laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Deal, Best Buy..no pun intended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic open box "Good". i don't see any blemishes, works great, like new. this is a good alternative to my Steam deck. i haven't used the sd card slot so i don't know if the issue with this is present. i would say i hit the open box jackpot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Wish battery life was better but this shouldn't turn you away!

    I would recommend this to a friend