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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 9,018 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first time writing a product review on bestbuy, it's really a memorable experience, Rog ally is a product worth buying, if you are a person who likes to play games and move constantly then here is the handheld game console of the year for you to buy. no words can describe it. What are you waiting for, go to the nearest bestbuy store and get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable PC gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! I haven't played anything that pushes it yet, and most of the games I will play on it won't, but I can now catch up on older games that I missed out on that were available on older consoles that are now only easily available on PC. The main issue I have is the battery life. It isn't great, but I play primarily plugged in. Other than that, I love this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish it came in black

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It surpassed my expectations as I regularly game on a desktop gaming rig. This thing is a little powerhouse. It runs my entire library on the go. The picture looks fantastic. Easy navigation and controls, and runs on Windows. It fits great in my hands, and the touch screen is a bonus. 10/10 for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great someone stole it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality as expected of Asus. So good, in fact, that I ended up having it stolen within 2 days and haven't seen it since. Hope that person is having fun haha.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought fro my brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother so honestly I dont have a ton of experience with the all. I do have a steam deck though, which is much more user friendly in my little experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld comp.Way better than the Stream Deck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the switch or stream deck. The power of this thing is crazy. Plays call of duty modern warfare 2 and the multiplayer with out any issues. Plays GTA 5 with out lagging or freezing. Can easily play xbox game pass on this. Haven’t found a game that runs slow on this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun and convenient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is a powerful handheld for pc gaming. Easy to use, fun and convenient. Only downside is out of the box it wouldn’t play half of my games before having to google and look up for a couple of hours how to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld pc , I’m loving it I take it with me everywhere I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have two, third son is desperate for one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of my boys have the ROG Ally. They use it for gaming, homework on a dock. They love it. Best Buy was great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Asus software takes a bit to learn. I haven’t found a game that won’t run on it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! If you are into gaming, Gett this. I do recommend getting a mouse and keyboard combo that you can plug in using Bluetooth or a dongle. This will allow you to navigate like you would a Windows PC. The touchscreen is okay but if you are going to do a lot of personalization, you will want the keyboard/mouse combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam Deck or Rog Ally?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Steam Deck, sell it on Ebay and get a Rog Ally. Rog Ally is a powerful gaming PC on the palm of your hand. I bought an open box with a defective SD card reader and returned it. Bought a brand new one and I am so happy with it. Since this is a Windows 11, you will need to tweak. Go to Youtube video and you will have your Rog Ally runni g in no time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay to be honest, I didn't have mine long (I'm also just not a huge handheld person) but with it having Windows as its OS it can feel bogged down sometimes due to the bloat software windows has. if anything, seriously just get the Steam Deck

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jayden,

      Thank you for sharing your experience with the ROG Ally. We understand that you no longer have the device and regret that it did not fully meet your expectations, particularly with the performance concerns related to Windows. We apologize for any inconvenience this may have caused. Your feedback is important to us and will be passed to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0623" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great hardware held back by mediocre software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good handheld pc that's more powerful than the steam deck with a surprisingly solid build quality. The main thing holding it back is buggy software and general os bugs from Windows running on a handheld. But I'd assume most people buying this are aware of the potential windows issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rog ally, fast shipping and would buy again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device with solid performance. Just had limited uses for myself already having a gaming laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the Ally. I have a gsming PC, nintendo switch and a ps5 but for some reason i keep going back to my Ally to play gsmes. My love for gaming has died down but i found love in it again with the Ally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best portable Gaming PC. It has all the features I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device runs smoothly on the go gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, quality is very good and can run most games as well as a PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good handheld computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything it is advertised to be. Some issues with getting joysticks to work in certain games and apps. But overall, it is a great little handheld computer.

    I would recommend this to a friend