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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 9,018 reviews
  • Rated 5 out of 5 stars

    Fun on the go

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming device. Perfect for gaming on the go. Battery and storage are a small drawback but portable cloud gaming makes up for ant drawbacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic performance for the money it runs everything I want it to run and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Gaming Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and fast handles games nicely and is lightweight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok hopefully they fix some FPS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS has its up and downs with this device just for the bios alone for fine tuning it and making sure the bios doesnt decrease FPS, so in the long run it would be great for games like modern warfare 2 and below for graphics and def works great for minecraft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld that I use for Xbox game pass and steam games. Nice having a Windows PC if needed handy also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a gaming system while traveling for work, and this was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this at launch. Still working well. Fast and great speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A windows 11 machine for the kids starter computer, gaming and built in controls. plays alot of the games my kids play. fortnite, roblox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Roc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable unit that I brought for travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an incredible device. It’s very hard to put down, and having windows 11 on it, basically means you can do and play pretty much ANYTHING. A literal portable pc. In my opinion worth every penny. Only Con is that the battery can drain very quickly depending on what you’re doing. I can get 1 hour of Diablo 4 on it. If I’m running emulators, 2, maybe 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good system very good performance and very very sleek looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld gaming console…never leave home without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for what it does. It's not meant to play your games at 4k with 144 fps. It's more for the casual gamer on the go. Or someone who likes there demanding game on the go at slightly less fidelity than what they get in their 4090 tower. It runs every game I've thrown at it at acceptable rates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphic, easy to control, battery needs improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life prevents this from being great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming device held back by mediocre battery life at best. If you can deal with limited unplugged gaming time id highly recommend the device. I use it for Diablo 4, Snow Runner, Farming simulator 22, and Construction Simulator, all of which run really well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all of my games really well. Setting it up takes awhile but once you’re done everything is really easy. My first device was an open box and one of the bumpers didn’t work but I traded it in for a new one and so far everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and powerful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful product good connectivity batter life is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good age

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For its age and equipment it does the job. As long as you dont expect to play 2025 aaa at max setting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome Device!! Except the sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be able to play anytime and anywhere. My health will sometimes leave me bedridden or unable to be at my desk to play the games i enjoy. Or to even play games freely with adult scenes without my children seeing them lol. I absolutely love this thing!! Except for the sound. The sound, especially with playing Baldurs Gate 3, is crackling alot and its very distorting or it will go in and out. And when i dock it ... its a hit or miss whether the sound is transferred to the TV or not through hdmi. Im still fiddling with and learning about it since i just bought so i will update if i figure out how to resolve the sound issue.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jade ,
      We regret to learn that you are experiencing sound issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0311).
      Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      https://www.asus.com/us/support/FAQ/1050046/#a3 Asus

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! This far exceeded my expectations. Better than the rest.

    I would recommend this to a friend