Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 9,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome little machine!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have a kid and no longer have full access to the TV to play games, this is a godsend. Best purchase I’ve made in a while. Plays BG3 perfectly. I wish it had slightly better battery life, but that’s a minor complaint considering it plays BG3 smoothly in unplugged 15 watts mode.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good for mobile PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but for the price point a little disappointed. Gets really hot and lags on some things. Anytime i want to use an external controller i always have to unpair then repair even if its connected. Graphics are good but embedded controller isnt reall fine tunable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Asus made a good heldheld

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus ROG Ally is a great held held Windows PC with a few flaws but no one is perfect. I have the Steam Deck as well and I put it down when I picked up the ally. If you're on the fence just goto your local Best buy and check out the floor demo. Then you'll be sold like me!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good handheld computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything it is advertised to be. Some issues with getting joysticks to work in certain games and apps. But overall, it is a great little handheld computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good device.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all of my games really well. Setting it up takes awhile but once you’re done everything is really easy. My first device was an open box and one of the bumpers didn’t work but I traded it in for a new one and so far everything works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Screen and performance much better than the Steam Deck

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld for my needs. Love being able to game on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It works like a champ

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It works like a champ. Dont get the lenovo one. The ram on this helps a lot. Battery life is not like a laptop. So be aware to charge up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    rog ally

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no issues with this device, allows me to game wherever i want

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pretty awesome little handheld device. It runs everything I throw at it above 60 FPS with no issues. I recommend this to anyone. I recommend to adjust fan curves in armory crate for those who are afraid of micro SD overheating issues. I did adjust fan curves and haven’t had any issues yet. Installing a new SSD is very very easy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about it is the battery life. TERRIBLE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Portable PC

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item!! Great graphics and the advantage of using multiple game stores and emulation. Do your homework, this is not a typical handheld console, it’s a potable gaming PC. You will need to tweak settings for your games.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Fantastic device

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gaming pc; only reason its not 5 stars is the sd card reader. Def recommend upgrading to the 2 tb

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect little console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect for what it does. It's not meant to play your games at 4k with 144 fps. It's more for the casual gamer on the go. Or someone who likes there demanding game on the go at slightly less fidelity than what they get in their 4090 tower. It runs every game I've thrown at it at acceptable rates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable meets PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. It is great for most games on her besides the newest games. I can run most of my library on this device. Just keep in mind that it is not a pickup and play game. You have to do a lot of setip like any compute but once you do it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handheld for gaming, versatile in all platforms including emulation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good but no perfect.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the ROG ally, as someone who fiddles with pcs. I do understand Asus has there problems, but as long as you're aware of the issues, then it's a solid purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome Device!! Except the sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to be able to play anytime and anywhere. My health will sometimes leave me bedridden or unable to be at my desk to play the games i enjoy. Or to even play games freely with adult scenes without my children seeing them lol. I absolutely love this thing!! Except for the sound. The sound, especially with playing Baldurs Gate 3, is crackling alot and its very distorting or it will go in and out. And when i dock it ... its a hit or miss whether the sound is transferred to the TV or not through hdmi. Im still fiddling with and learning about it since i just bought so i will update if i figure out how to resolve the sound issue.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jade ,
      We regret to learn that you are experiencing sound issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0311).
      Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      https://www.asus.com/us/support/FAQ/1050046/#a3 Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ROG Ally - 10 Day Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little sceptical on a handheld gaming pc able to play the titles I was wanting to play. However after having this for 10 days I was pleasantly impressed. So impressed that I have not touched my Xbox Series X. While it is still a Windows PC and you deal with the occasional windows issues, it performs beyond my expectations! I love this thing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my grandson and he loves it. He calls me at least 3 times of week to tell me that I am the best grandma and he loves his gift.

    I would recommend this to a friend