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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 197 Showing 3,921-3,940 of 9,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive read lots of reviews about people having issues with this. I have had mine since day one release and ive had no issues. It works just fine I play diablo 4 and have used it for xbox game pass games. The only thing I dont like is having to use a ps4 controller ro play ps now games. But that isnt really a ROG ally issue more of ps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read alot of reviews about this device. Most of them were negative but i learned not to judge a product unless i try it and i couldnt be happier with such a powerful device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device with solid performance. Just had limited uses for myself already having a gaming laptop

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great hobby for playing a video game life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to play the Rog Ally, then go for it because it is too much better than Steam Deck. The Lenovo Legion Go will be better optional that LLG is really fast on FPs and long battery life. This Rog Ally is stronger and smooth on it and I feel it is like a gaming desktop. I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus Rog Ally Z1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fantastic. Playing modern games with decent fps and settings. Emulation is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery not big enough. Need to be plugged in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device too battery does not last long , has power but need to be connected to power cord to really enjoy gaming

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jamario M,

      We sincerely apologize for the inconvenience you're experiencing with your ROG Ally’s battery performance. We understand how important a reliable gaming experience is, especially on the go.

      To help improve the battery life, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0615" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprising performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the ally felt half baked. After a few windows updates and driver updates. This thing is awesome. COD plays with zero glitches. Spider-Man and Fortnite play with zero glitches or performance issues. Couldn’t be happier with the ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both this and also the new steam deck with the anti hlare screen. The ally beats the steamdecm in every way other than tge anti glare screen. The Steambecks antiglare screen is super helpful when playjng outdoors. The ally has better graphics capabilities overall and is the better option overall in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing but has its kinks that need ironing out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play casual games. Currently has issues with the SD card but I’m sure they will eventually fix that. Sticks are bad, like really bad. So bad I’m gonna start carrying a wireless remote just to avoid using them. Other than that, runs games great.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    False advertising 70%

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha console is not what they promoted .. huge disappointment … steam deck is way better with battery. Graphics is 2% better with rog ally… physically it look very beautiful…the performance is not that good

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Good,

      We are sorry to hear that you did not received what was advertised. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number ( N2306018106-0046 ) for us to better assist you.
      Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gaming OTG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Being able to have a computer on the go that’s gamer friendly is amazing. Especially since my career takes all over the country and I don’t have a bulky laptop or a dedicated gaming handheld and I have the versatility of this thing! More space is all you need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Been great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the Ally so far! Just got it setup as my main gaming device. Still figuring out all its capabilities, but it’s possibilities are pretty impressive! I would recommend this for others that aren’t afraid of windows and who are looking for a great handheld gaming option to play everything from AAA titles to emulation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one now!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing purchase. Got this one for my partner and the X for me. Love them both sooooo much. Plays all the games I could want and then some.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect BUT.........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro's: plays MOST AAA games, great screen, windows, can play anywhere I go. con's: BATTERY LIFE SUCKS, will be mostly playing plugged up most of the time. a lot of bloat apps that you need to delete. AND NOT for those who don't understand clocking

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ROG Ally FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectations for a handheld. I game on the go a lot, even in the living room on the couch or on vacations in the hotels. Definitely worth the price if you're gonna use it for its intended purpose. I bought the matching earbuds, too!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    ROG Ally Z1 Extreme

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld device out there with its amazing 7 inch 120hz 1080p display screen with beautiful RGB joysticks over all best handheld device 100% would recommend buying it to every reading this and many more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power in a small package

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this over the Steamdeck due to the fact that it runs Windows, and had support for more games out of the box. It has surpassed my expectations, ran CoD, Diablo 4, and Starfield with minimal tuning of the settings. Software works fine, just make sure you run all the firmware updates.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    awesome device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome alternstive to the steam deck handles pretty well wish there was a hand held version of windows to really make this product shine. Only downside I have is storage is not that much wish there was at least 1 TB as 512 gb is not enough for this day and age

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a great handheld pc. Runs games great played game pass games on it. The initial setup can be so so could of been smoother but once done this thing was incredible. Dont expect it to be like a switch is the only warning not a open and play each game may have different settings needed if you can deal with that then its worth it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth-it for multiplayer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool concept but the battery drains within an hour, the download speeds are terrible, it doesn’t work with every game. The games I can play with it are nice but don’t buy it for multiplayer games like I thought I could. Single player games are key.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Matthew J,

      We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience this has caused. This is not the kind of quality to expect from ASUS products and it's not the norm. Please allow us to make your experience with ASUS a better one.

      Based on the issues described, we recommend updating the BIOS. It is recommended that the BIOS and firmware be downloaded and updated for system performance optimization. The update takes a few minutes, please do not turn off the device during the process to avoid a critical problem that the system cannot be turned on. The following FAQ below provides the troubleshooting steps.

      If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problems you're experiencing or to assist with getting the device repaired.

      We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0579" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      How to update BIOS in Windows -  https://www.asus.com/support/faq/1008276/ Asus