Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
to a friend
Best buy is the place to go for all electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a wonderful experience at this store! The staff was exceptionally friendly and welcoming, creating a warm and inviting atmosphere. Plus, the affordable prices were a delightful surprise! I'm eager to return and discover more of what they provide. It's truly a place I will revisit!
I would recommend this to a friendKinda worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the most part this is a great handheld gaming device, bought it to play Starfield since my SteamDeck couldn’t play it well. Plays games well and great quality. The reason for 3 stars is the build quality and functionality of the buttons and triggers. Playing driving games or driving in games is difficult the triggers are bad I have to press so hard on the triggers to go full speed since it’s not registering. My A button has gotten stuck down a few times I’ve had to wiggle it free. Other than the issues the system works great.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
It's unfortunate to hear that you are having issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2306018106-0209) for us to better assi
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Amazing but has its kinks that need ironing out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun to play casual games. Currently has issues with the SD card but I’m sure they will eventually fix that. Sticks are bad, like really bad. So bad I’m gonna start carrying a wireless remote just to avoid using them. Other than that, runs games great.
I would recommend this to a friendAlmost perfect BUT.........
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro's: plays MOST AAA games, great screen, windows, can play anywhere I go. con's: BATTERY LIFE SUCKS, will be mostly playing plugged up most of the time. a lot of bloat apps that you need to delete. AND NOT for those who don't understand clocking
I would recommend this to a friendBeen great so far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the Ally so far! Just got it setup as my main gaming device. Still figuring out all its capabilities, but it’s possibilities are pretty impressive! I would recommend this for others that aren’t afraid of windows and who are looking for a great handheld gaming option to play everything from AAA titles to emulation.
I would recommend this to a friendFalse advertising 70%
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tha console is not what they promoted .. huge disappointment … steam deck is way better with battery. Graphics is 2% better with rog ally… physically it look very beautiful…the performance is not that good
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Good,
We are sorry to hear that you did not received what was advertised. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number ( N2306018106-0046 ) for us to better assist you.
Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
PC Power in a handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from console gaming, this required a little setup and getting used to Windows, but it exceeded my expectations on user experience and performance. Steam, xbox gamepass all work great.
I would recommend this to a friendAmazing gaming device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my handheld gaming that I can take anywhere and play steam games. No issues with latency or lag.
I would recommend this to a friendGreat portable gaming pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful, easy to upgrade ssd to 2tb, and portable
I would recommend this to a friendawesome device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome alternstive to the steam deck handles pretty well wish there was a hand held version of windows to really make this product shine. Only downside I have is storage is not that much wish there was at least 1 TB as 512 gb is not enough for this day and age
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its a great handheld pc. Runs games great played game pass games on it. The initial setup can be so so could of been smoother but once done this thing was incredible. Dont expect it to be like a switch is the only warning not a open and play each game may have different settings needed if you can deal with that then its worth it
I would recommend this to a friendGreat Device
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid device however during use it can be difficult to use the keyboard. Overall worth it’s price tag if you’re looking for a small portable gaming device.
I would recommend this to a friendBest handheld ever.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gaming pc in ur hands. Portable and plent of power.
I would recommend this to a friendGreat handheld device!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld for gaming! Just wish the micro sd port didn’t kill my sd cards. Other than some minor tweaks and issues, this thing is great.
I would recommend this to a friendGreat when you don't plenty of space to game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, as someone who doesn't have space to get a huge gaming PC yet, I enjoy the easiness of just setting everything up anywhere I am. Even if I'm in my living room or on the go. The fans never get too loud, I could hear it but its isn't annoying. Updating the rog is also very easy as well.
I would recommend this to a friendBest Mini Handheld in Recent Memory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system, practically a mini Windows computer while still rocking an amazing graphics card. I use Xbox Gamepass for Xbox achievements a lot, which this is perfect for. Combine that/Windows/Steam/etc, what more could you ask for in a handheld? Compatability with a TV and wireless mouse/keyboard, which this does also. Win/Win.
I would recommend this to a friendasus handheld
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld damage my 1tb sd card. I like easy to install upgrade ssd and battery.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear WARRENB,
Thank you for sharing your experience with the ASUS ROG Ally. We apologize for the issue you encountered with your SD card and understand how frustrating that can be. We're pleased to hear you found the SSD and battery upgrades straightforward.
To address the SD Card issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0607" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues - https://www.asus.com/support/faq/1051166/
1 year in.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great price, great value. I really prefer that it has a Windows OS
I would recommend this to a friendRog Ally is almost perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Throw guy lie allows me to play computer games on the go. It feels comfortable in the hands and has dynamic sound a picture. The only downside to this machine is the battery life. I recommend getting a discounted version or buy it on sale.
I would recommend this to a friendThis thing is awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the Ally. Got everything updated and it's running smooth. Battery will last between 1-1.5hrs depending on game and display settings. I normally have it plugged in or have a battery pack on the go. I play destiny 2, Forza horizon, jedi master ( on low settings) on this device. Very pleased with graphics and display.
I would recommend this to a friend