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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 9,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Little PC that could

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who builds PCs for a living, this little powerhouse packs all the essentials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews and first-hand accounts of the ROG Ally having issues with the SD Card reader, and purchasing/returning two open-box handhelds that has that I decided to buy it again once it went on sale. Been playing on it for a couple of hours a week and compared to before, the updates have helped with the overheating and keeping the SD card reader from burning out. I like the ergonomics of it and smaller size than the Steam Deck. I'll update this if anything pops up in long-term usage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good it works it’s nice to have when you can’t use your pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is honestly one of the best on the market for its price!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun on the go

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable gaming device. Perfect for gaming on the go. Battery and storage are a small drawback but portable cloud gaming makes up for ant drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any worries you have about buying this device go out the window immediately, it’s simple to use and so many YouTube videos to help guide you and if you’re ever having any gameplay issues you do a few tweaks and problem solved

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld device for traveling or home usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice handheld and can support bigger title games which was something I was looking for and also a plus how you can hook it up to a monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for the convenience to play AAA titles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device and saved another $100 or so by getting an open box version. The console was in excellent condition, just as advertised. Easy purchase and pick up options. Highly recommend for anyone looking to play AAA PC games on the couch or in bed without hogging the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Console on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something with performance of a console, portability and simplicity of a console. This checks all those boxes. I give the simplicity aspect a 7.5 out of 10 because its a Windows device, but I can easily see that as new updates rollout simplcity will only increase. This is a must buy for the gamer on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 2 out of 5 stars

    Nothing but problems.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device about 6 months ago. I use it on my off days from work and I enjoyed it when i played. I am never rough on my devices, i buy cases, screen protectors, bumper protectors, etc. But this device is waaay to expensive for all the problems ive had. On day 1, something was already loose in the top left trigger and an audible rattle was present. Got that fixed. Then i decided to buy an SD card for the device and it worked great until the SD card reader stopped working and would no longer work. Figured it may have been a bios issue or a software issue. I updated the bios and got my ally working again, including the SD card reader. I then installed all my games and got my device ready for a trip. I played with the ally and all my games for several days leading up to my trip with zero issues. Then the day of my trip, my ally wouldnt turn on. I tried charging it, using the included charger and many different chargers and nothing happened. No power at all. I was reading on the asus forums and apparently, these issues are very common. They posted various tips and tricks to help get my ally back to life, including: holding the power button and all various button combos for 30 secs, nothing. I opened the back and disconnected the battery to let everything just, reset.. nothing. The device was completely dead for no reason at all. Its very infuriating that a device this expensive would have so many issues. Issues that shouldnt even be a problem, like the SD card reader not working?? How long have we had SD cards?? Lemme tell you, long enough to where issues like this should not happen. Then for the device to just be dead for no reason at all after me using it just hours before? C'mon. Its completely unacceptable. Luckily i got the 3 year warranty on the device. But im out 300$ for the warranty now. Waste of time and money. Ill be upgrading to either the oled steam deck or the lenovo go.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LifeOfDerp,

      We certainly understand your disappointment and the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections, these are random problems you have experienced with the ROG Ally. ASUS provides warranty coverage for the product, we recommend that you send the product in for service in order to determine if this is a hardware issue so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.


      If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PC Power in a handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from console gaming, this required a little setup and getting used to Windows, but it exceeded my expectations on user experience and performance. Steam, xbox gamepass all work great.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Asus software takes a bit to learn. I haven’t found a game that won’t run on it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good for portable pc gaming

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this but it’s not something anyone needs. Works well in its use case and I’m happy with it. Looking forward to the x and all future improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    IT'S PERFECT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a great portable gaming PC, being able to play games like Cyberpunk 2077, Jedi Survival, Starfield, Forza Horizon 5, Hogwarts Legacy among many other AAA games on the go natively is just amazing, also its just perfect for emulation, you won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Can’t beat it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve made. The power of a gaming desktop, in a portable handheld. I can easily take on trips and put down if the toddler needs me. Plug it into a dock and you’ve got a legit gaming PC.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to kill time away from computer. Only flaw would be battery life but we don’t need to play too much games if we’re outing

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent handheld console experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike any other handheld consoles the whopping 120Hz refresh rate makes this product a no brainer when it comes to buy it. The only downside is battery life, but if you know your way around it it’s no problem because with 15w of power instead of 25 and a external powerbank you can get 3-4 of constant gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    A nice handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compared to having the Steam deck this blows it out of the water. Screen, power, and aesthetics. Be mindful that since it's a new product, there are some issues you will face. Like currently the mSD card reader issue frying mSD cards, but if you're not going to use an mSD card or don't care. Buy this handheld.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good console overall, but I decided to return it. The RB button wasn’t working properly, which was a big issue for me. Personally, I think the Legion Go is a better option compared to this one.

    I would recommend this to a friend