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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 9,018 reviews
  • Rated 5 out of 5 stars

    A nice handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Compared to having the Steam deck this blows it out of the water. Screen, power, and aesthetics. Be mindful that since it's a new product, there are some issues you will face. Like currently the mSD card reader issue frying mSD cards, but if you're not going to use an mSD card or don't care. Buy this handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best handhelds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an absolutely amazing handheld for gaming can run all the AAA games well if you don’t know how to work windows it can be a little tough but doesn’t take long to get use to is definitely worth the money especially if you don’t have the time to put in on your console or desktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect portable console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most excellent and well built portable pc gaming console to date, this little beast can run almost every game that has compatible drivers at it and it can run controller friendly games with ease I purchased the 512gb z1 extreme version and I have been addicted ever since the first day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming device. Can't go wrong with it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. Asus keeps updating the system and gaming interface makes it easy to modify your experience anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc games on the go? Yes. Replace your xbox? Y

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic handheld this is. All you need to be prepared for is to tinker a little with the power and the fans. Im playing full fifa, spiderman and cyberpunk on the go. And when you are home plug it in to your tv set to turbo and play at even higher quality/FPS. This is a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good handled Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handled. I like it. Stuning screen. Good fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it all the time replaced my gaming laptop completely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus ally

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hand held is pretty good but the only problem I have with it is the battery life. The battery depending on the game would as about 1 hour at best. If going to travel with this you need a good power bank.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastastic if you know your way around windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: portability, adaptability, power, windows 11. Cons: battery, only 1 usb c, upgrades, wondows 11. If you dont understand why i put window 11 for both then you might not want to get the device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    5 without the issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get it replaced or fixed 4 times. It was lemoned out so I would recommend getting a service plan. Great when it worked but the overheating and motherboard were a huge problem

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Sastoner,

      Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the repeated issues you encountered with overheating and the motherboard, and we understand the inconvenience of requiring multiple repairs or replacements.

      We appreciate your feedback and will ensure it is passed along to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0626" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Powerhouse of a handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of powerful hardware. Super fun, easy to use and configure, and strong enough to play most games at your fingertips. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld gaming device out there.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this device for a few months now and absolutely love it. It is more powerful than my desktop gaming computer in many ways. One of which is that it runs Starfield perfectly while my desktop cant! It takes some getting used to but now it has become an everyday carry item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit had no problems except for the static noise issue. Software experience was rough at lunch but has been slowly improving. Takes quite a while to set up and get used to it , but its worth it for someone who wants to play PC games on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun powerful Handheld for advanced users

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Ally and took my time to set it up. It is a powerul device and i connected the 6850 XG Mobile - WOW - this is a powerful machine and exceeds the PS5 and XBOX Series X. There are a lot of updates to complete so patience is important. Once it is fully updated the experience is great. This replaced all my consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tossing around this or the Steamdeck for a while. I went with the Ally because it will basically do it all. If you're familiar with windows, you'll be fine with it. Having Game Pass was a bonus because i just signed into my account and got access to games right away. Emulation on this thing is top notch too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated with myself for a while on whether to pull the trigger and get a Rog Ally, and I can’t say that I have been disappointed. Not a big windows person myself so wasn’t sure if it was for me. Would definitely recommend buying even if sitting on the fence about it. You can’t beat gaming while on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I have not found a game that it can not run yet. Runs Genshin Impact wonderfully and Payday is a joy to play as well as Binding of Isaac and many others. Well worth my money. Not to mention the looks of it. When I am out and about, the number one thing people say is "What is that, it looks sick"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I was looking for a mobile gaming computer and this fits every need perfectly! My games look stunning. 10/10 would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld experience for AAA gaming/windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays every AAA game very well. Best of all, you can lower the resolution (since the display is so small) or enable FSR and you can't even tell really unless you are looking closely. Boots up in seconds and can load into a game within a minute or two from booting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld out right now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld system reall no complaints. If you are running some of the more intense games it does get a little glitchy but with a handheld thats kinda expected. Would buy again. So far ive played jedi survivor, need for speed and madden all ran excellent.

    I would recommend this to a friend