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Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 9,018 reviews
  • Rated 5 out of 5 stars

    Rockstar console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an absolute game-changer in portable gaming with thee AMD Ryzen Z1 Extreme processor, it delivers desktop-level performance in a sleek, handheld design. It handles most of my needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but doesn't live up to the spec's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this to take with me when I travel. The stats look good for several games I play. Diablo II plays great! Diablo III doesn't support controller play so I haven't loaded it. Diablo IV should be supported but even on low graphics model the system is very laggy and in most cases not playable. Over all it is ok, and I'll use it for some games like D2 and maybe hearthstone. May try some other xbox games but the performance just wasn't what is should be capable of with the spec's. Too bad as it had great possibilities according to the specs. Other issue is battery life. Lucky to get an hour, but it does a good job not getting hot so that was a plus!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PurDra,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-00385) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product this is the second one I’ve bought. One for me and one for the wife!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, good graphics, and easy to use. I bought this, then promptly bought my wife one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So much power, itty bitty battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast when your playing a game at 120 frames, 1080p display, medium to high settings, it the mobile market this is unmatched. I for one did not mind the windows 11 bc armored crate works good. The biggest problem is that you can only play for 30-40 minutes while using the power the rog ally provides. Sure you can be plugged in but then might as well play your pc or console instead and if i have to drop the settings fown i preffer to play my steamdeck which configures stuff for you and 100% feels like a mobile console.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will also be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018122-0102 " for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Gamepass machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device!! Exceeded all expectations. The only gripe I have is the sd card reader. I really hope mine doesn’t fry my card. Gets very hot in that area, would recommend ssd upgrade over using sd cards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little windows hand held.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both a deck and this device and though the deck is better at a lot of things this devices screen and power make it great for things that won't or dont run well on the deck. The down side is that the deck was built around its os and this is running windows 11 and itis really its bigest down fall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product if you don’t want a full PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I initially got this because I don’t have the time commitment to buy and use a full gaming PC. This was a great alternative, and it’s easy to use on the go. Although it runs windows 11 so the random pop ups do get annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome glad i bought it ! Wonderful hand held console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome if you’re always on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a steam deck. This is a full windows pc, so setup isn’t as easy as a steam deck but the capability is far greater. Plug it into a dock and you have a mobile gaming handheld that can do all of your normal pc task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for beginners but AMAZING!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have a good understanding of how to use and troubleshoot Windows 11, but this thing is a beast for techies. Be prepared to do all the updates out of the box. Patience pays off as this thing is an amazing PC gaming device and a huge upgrade over other handhelds like the steam deck. It wont disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could have been great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of issues causing multiple RMAs. Customer Support barely exists. Good performance, bad ergo. Yet still best windows device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY is my ALLY!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Ally is indeed, my ALLY! This blows the Steam Deck out of the water with it's ease of being able to play any video game that can be played on PC. No learning curve if you're familiar with PC gaming. Use this every week while traveling and it's the best thing I've purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome hand held

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will see positive and negative reviews on this item. But coming from over 30 hours of game play on it I can tell you I’m my opinion this thing is amazing. Plays titles live call of duty madden rust with ease. No hassle to setup either and no hoops to go through to try to get stuff to play like on steam deck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. I can see someone who is not familiar with Windows 11 having issues setting up or dialing in. But for me, i have no issues getting into the weeds with Windows 11 and Armory Crate. In the end, I love the product and how it performs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pretty well for the games ive played and the size is just right for me. Refresh rate and resolution are good. The cons for me are all the different software Steam, xbox, and aura. They clash alot until you get everything the way you need it. It just takes time, which isnt bad, it's just annoying at first. The real no no for me was the issues with the triggers and bumpers. My right trigger won't calibrate now and only registers as half a pull and the bumpers stick sometimes. I did buy an open box so that could be why. The customer service was good though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Earl,

      Your feedback on this product is greatly appreciated, and we are glad to hear that you are satisfied with your ROG Ally as a whole. We would also like to apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0328" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Only if the battery were good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 5 star if the battery was good. Playing fifa Fc 24 on turbo mode drains the battery in about an hour. They really need to fix that if they make another rog device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not perfect but it’s great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better much better, but pretty much every other way an excellent device coming from here steam deck owner have the Legion go did not like it. Thank you to Best Buy for letting me return it and get the ROG ally a superior device 

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's what you wanted as a kid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most, there are a few things you need to learn to get a handle of this device. Though when you do, this machine is capable of whatever you want. I hope ROG keeps at it with updates and hope more people hope on the PC handheld train!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld Steam Deck Competitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this device. Plays AAA games without a hitch when you tweak the settings and set your TDP manually. Have had a few issues - mostly windows related - but youtube helped me clear those up and find an 18W TDP that is a good compromise of performance and battery. Overall a win in my book.

    I would recommend this to a friend