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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 9,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld experience for AAA gaming/windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays every AAA game very well. Best of all, you can lower the resolution (since the display is so small) or enable FSR and you can't even tell really unless you are looking closely. Boots up in seconds and can load into a game within a minute or two from booting up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ROG ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good device. I bought it as a gift for my husband and he loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great product if you don’t want a full PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I initially got this because I don’t have the time commitment to buy and use a full gaming PC. This was a great alternative, and it’s easy to use on the go. Although it runs windows 11 so the random pop ups do get annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not for beginners but AMAZING!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have a good understanding of how to use and troubleshoot Windows 11, but this thing is a beast for techies. Be prepared to do all the updates out of the box. Patience pays off as this thing is an amazing PC gaming device and a huge upgrade over other handhelds like the steam deck. It wont disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    So much power, itty bitty battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast when your playing a game at 120 frames, 1080p display, medium to high settings, it the mobile market this is unmatched. I for one did not mind the windows 11 bc armored crate works good. The biggest problem is that you can only play for 30-40 minutes while using the power the rog ally provides. Sure you can be plugged in but then might as well play your pc or console instead and if i have to drop the settings fown i preffer to play my steamdeck which configures stuff for you and 100% feels like a mobile console.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will also be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018122-0102 " for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great little windows hand held.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both a deck and this device and though the deck is better at a lot of things this devices screen and power make it great for things that won't or dont run well on the deck. The down side is that the deck was built around its os and this is running windows 11 and itis really its bigest down fall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device is good when you work off and would like to play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great handheld device!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld for gaming! Just wish the micro sd port didn’t kill my sd cards. Other than some minor tweaks and issues, this thing is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. I can see someone who is not familiar with Windows 11 having issues setting up or dialing in. But for me, i have no issues getting into the weeds with Windows 11 and Armory Crate. In the end, I love the product and how it performs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome hand held

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will see positive and negative reviews on this item. But coming from over 30 hours of game play on it I can tell you I’m my opinion this thing is amazing. Plays titles live call of duty madden rust with ease. No hassle to setup either and no hoops to go through to try to get stuff to play like on steam deck

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Not all is perfect under the hood of the Ally

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive device for the money. Don’t get me wrong you can get a lot more function out of a pc at this price point but as far as handhelds go this thing is very powerful. The reason I can’t give it 5 stars is QC. I’ve had fan wine and more recently my SD card slot has fried (as most people with these units have experienced). I’m hoping to return this unit under the manufacturers warranty and purchase something else. If you have money to blow and don’t care about those issues it’s a great unit. However I’m going to be searching for something with more longevity even at the cost of performance.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the performance issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please allow us to make your experience with ASUS a better one.

      Before returning the device, we recommend following the steps in the FAQ below to troubleshoot the issue.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0275" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1051166 Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld out right now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld system reall no complaints. If you are running some of the more intense games it does get a little glitchy but with a handheld thats kinda expected. Would buy again. So far ive played jedi survivor, need for speed and madden all ran excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic handheld PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting through the initial Windows set up and updating The machine, the GPU and Core armory this machine handles all my games like a champ. the higher resolution than other handhelds is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It's what you wanted as a kid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most, there are a few things you need to learn to get a handle of this device. Though when you do, this machine is capable of whatever you want. I hope ROG keeps at it with updates and hope more people hope on the PC handheld train!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome if you’re always on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a steam deck. This is a full windows pc, so setup isn’t as easy as a steam deck but the capability is far greater. Plug it into a dock and you have a mobile gaming handheld that can do all of your normal pc task

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. Words can’t describe how much I love this handheld works wonders

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best handheld PC, period.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Pretty much runs everything I throw at it at 1080p 60+ fps with some tweaking. Been playing red dead redemption 2 and FF7 remake for a second run and it’s been absolutely epic to play on a handheld. Completely new experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Grip Required

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is not the most user friendly, especially if you're a life-long console player, but I think this area will improve as users become more educated and as Asus continues updating. The analog sticks are looser than I like, but I've already gotten used to it. I'm happy with all other controls and like circular d-pads in general. I don't write reviews, but the #1 reason why I wanted to write this one is because I have rarely owned a handheld where I didn't need a grip. This is one of the most comfortable out-of-box hardware designs I've ever experienced, and I have lots of classic and modern handhelds. The neo geo pocket might be on this level, but no mainstream modern handheld compares. At first glance, it looks like the sharp edges may cut into your palm, but it looks much sharper than it feels (hard to explain).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld Steam Deck Competitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this device. Plays AAA games without a hitch when you tweak the settings and set your TDP manually. Have had a few issues - mostly windows related - but youtube helped me clear those up and find an 18W TDP that is a good compromise of performance and battery. Overall a win in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the steam deck interms of everything. The controlls for surfing the web is like using a phone and not to mention how easy it is to just download a game launch it and switch to controller mode. All the reviewers on youtube who say windows sucks are just a bunch of nerds looking at 4 fps difference

    I would recommend this to a friend