Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 9,018 reviews
  • Rated 5 out of 5 stars

    Perfect device made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device like it does everything I will recommend to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam Deck Killer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portable PC/gaming system. I own the steam deck and this system is miles and miles above it. The screen looks so much better 30 watt tdp allows me to play recent AAA games on it. I will be selling my steam deck shortly. The only thing is typical widows issues but you get used to them fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would buy again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this device! I play most recent games at high with much lower pixels and have no issues. Though im on a much lower pixel setting the quality and colors are still fantastic and its overall been a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best handheld PC, period.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Pretty much runs everything I throw at it at 1080p 60+ fps with some tweaking. Been playing red dead redemption 2 and FF7 remake for a second run and it’s been absolutely epic to play on a handheld. Completely new experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    9 years.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first gaming system I’ve bought since the white xbox one sunset overdrive in 2014.. This is a great device. I feel like it has some software issues for sure that will be eventually worked out. Good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is so much better than the Steam Deck! You can do everything on the go as you would your computer. Only draw back is short battery life when AAA gaming. I bought an Anker portable power bank which certainly helps. Wouldn't sell this for anything, Or at least until the Ally 2 comes out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s all right

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really the biggest problem it’s battery life for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Grip Required

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is not the most user friendly, especially if you're a life-long console player, but I think this area will improve as users become more educated and as Asus continues updating. The analog sticks are looser than I like, but I've already gotten used to it. I'm happy with all other controls and like circular d-pads in general. I don't write reviews, but the #1 reason why I wanted to write this one is because I have rarely owned a handheld where I didn't need a grip. This is one of the most comfortable out-of-box hardware designs I've ever experienced, and I have lots of classic and modern handhelds. The neo geo pocket might be on this level, but no mainstream modern handheld compares. At first glance, it looks like the sharp edges may cut into your palm, but it looks much sharper than it feels (hard to explain).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! Finally some Tech worth buying.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between the Ally and the Steam deck. I'm glad I chose the Ally. It's amazing and so fun to game on and tinker with. It's a full on windows 11 pc in your hand that can play any AAA title with ease. Next upgrade will be a larger SSD and a better travel case. I'm not a huge fan of the official Rog one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially a gaming pocket computer, no complaints. My first handheld gaming device since the Nintendo DS Era and I have to say, I'm impressed. Pushes a lot less demanding games at 120FPS and can play pretty much every demanding game at lower FPS using FSR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Handheld PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, 1000% recommend. Was skeptical from other reviews, but don’t be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great step up from the Steam Deck

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill be traveling for a while so this is exactly what I needed in a step up over the steam deck. The screen is SO much better than the deck, and ill really appreciate that as I go. I'd say that if you didnt care about the slight perfromance gain / screen and currently have a Deck you should probably stick with that

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was anew experience for me, coming from PC and Laptop was hard to adjust to the small screensize. However, this is a very powerful gaming device, I ran Warzone on Mid graphics getting 60 to 69fps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld Gaming Device Hands Down!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal! It's a new device. Most of the issues are windows issues as well. I believe things will get better overall with this handheld. This has replaced my consoles already. People talk about the battery life as well. Someone said the fastest car is not going to have the best gas mileage! Remember that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Ally

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been debating using this or the steam deck and overall, I think I made the better decision going with the ROG ally because this thing is absolutely phenomenal. I don’t only have to buy games from Steam the availability from epic and GOG are phenomenal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great portable first gen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Fortnite as a handheld gaming pc. Gets hot and to get decent fps to play at least 60fps consistently. In the end the battery life was only 1hr and for the money just not worth it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear disneynick,

      We appreciate your feedback on the ROG Ally. Please note that there will be future updates that will improve overall system stability and performance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0040" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. In my opinion worth every penny the performance to battery life is exceptional better than anticipated. If you are in the market for a handheld gaming you should seriously consider this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console of the year

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen / picture quality is amazing. Smooth gaming experience Sounds great Runs windows which can be a plus or minus depending on the user and their knowledge of how to use windows. This is a full blown mini gaming PC. If you don't wanna use the built in controller buy a dock and connect it to your tv and use a Regular gaming controller Asus makes one for this. It doesn't have to be used as a handheld, you can use the included little dock and just use it to watch Netflix, YouTube etc. This isn't a console for kids. This is an adult console, meaning you have to read instructions on screen and follow directions, some games you may have to map your own buttons, so not for kids plus it has full windows so theirs that. Mature older teen 16+ sure great gift. So while it may look like a Nintendo Switch I would definitely not recommend this for younger kids or anyone that does not intend to put in the work with windows updates, and navigating, installing all of the gaming services. You can also upgrade the internal SSD if the included 512 isn't enough for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product. I think it still has a lot to figure out especially the out of box setup. However, it will run anything you throw at it and with the new bios update it runs with maximum performace. I have never owned a steam deck but this is a great alternative in my opnion if you have the cash for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better that the seam deck

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Rog Ally can run game's highly well not showing any issue when it games to games that requires higher performances. it very customizable and easy to modify settings. all around its very entertaining and can last very long in game play.

    I would recommend this to a friend