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Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 9,018 reviews
  • Rated 5 out of 5 stars

    Great Handheld.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this handheld. Came from a Steam Deck and I am glad I sold my Steam Deck. This handheld plays all the games I want including call of duty. I have never used it docked so I cannot say how good it is docked. The Armory Crate makes setting refresh rate and TDP very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming system on the go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in the hands and the ROG software is easy to use to configure each game to have their own performance profile.. Excellent gaming system on the go with amazing 120hz display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! The performance is great. I play games like RDR2, Cyberpunk 2077, and many more. I also use it for emulation (including yuzu) which works wonderfully. The internal gyro is compatible with motion controls which is cool.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Potential, but HORRENDOUS initial setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me preface this with, for standard users, this is not ideal or streamlined to setup. Asus has MANY bugs to work out. Upon initial setup, I couldn't get past OOBE for windows when trying to unit the password for my WiFi. Why? Because the onscreen keyboard didnt populate, as is common. You can force it up by holding tye rear bumper buttons and. Pushing up on rhe Dpad simultaneously, but i had to google that answer. Or you can connect it to a dock and external KB/Mouse and workaround it. Either way, highly annoying and terrible programming from Asus. Then, Armoury Crate continued to crash wanna pop up black acreens subsequently during setup. Overall, i spent 3 hours doing setup, and I'm a power user in Windows. I can only imagine how long it would take a normal user, or how many people just returned it. Likely why there are are a TON of openbox offerings in my locale now. Add in that PS Remote play isnt natively compatible and you gave to install Chiaki or otgerwise, and its a high fidget device that is definitely not ready for the general public. That being said, once you do get it all set, it looks great and plays well across PC games, Xbox, and even streaming. The lack of trackpads is annoying, but battery life is decent, and it is much more powerful than steamdecks top model in comparison.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AtomAnt,

      It's unfortunate to hear you're not completely satisfied with your ROG Ally. I'll be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you’re still experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    Windows is the downfall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance from a handheld but the fact that windows in hand held isn’t a fun experience. If Microsoft would make a handheld mode exclusively for the handhelds this device would be amazing instead of just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I had a steam deck for a while and lost it unfortunately. So I looked at my options and the ROG Ally was a near perfect fit compared to other devices out there. Performance is great as long as you unstand the limitations of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome alternar to a PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console I haven’t put it downs since I got it definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . It has a very big screen . I can download any game .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it is exactly how it is described. It is an excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love it!! Son plays with it all the time he just loves it!! He said it’s like a computer so awesome. His daughter also plays with it and she is 2. So I definitely would give it a 5 star due to the fact that they love to use it and it’s not sitting in a corner not being used!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very cool system, more than I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty device, powerful, feels good to hold. It didn't quite have the ease of use I was looking for, and not every game plays on it well. Steam games were hit and miss, but Baldurs Gate 3 ran great. Loading up Xbox live games was a real treat, and Forza 4 and 5 played incredibly well. It's also easy to mod, because it's just a literal handheld computer, and I got Fallout: London running smoothly. If it's your jam, go for it. It wasn't for me, but it might be for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful handheld, but I would rather just play on a monitor because of the screen size. Also, the battery life is not very good. Useful for gaming on the go.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dexter G,

      Thank you for sharing your comments regarding the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.

      To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0586" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 4 out of 5 stars

    ROG Ally Extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable & easy to use. be careful and make sure games are compatible before buying any game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew, It has great performance and graphics for most PC games that he likes to play on the go. he is even able to play Cyber Punk with the right settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love it. Its better than my steam deck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld pc game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I purchased since starting my pc game journey

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but lacking battery wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful but it doesn’t have good battery life. Love the system but the battery life is a total fun killer.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Neon1984,

      Thank you for sharing your experience with the ROG Ally. We sincerely apologize that while you found the system powerful and enjoyable to use, the battery life did not meet your expectations and impacted your overall experience.

      To help improve battery life performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0632" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 5 out of 5 stars

    Steam deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, nice display easy to use. Graphics are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product does the trick for portable gaming and picking up was super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Sure, you need to be plugged in to get the best performance out of it but i dont mind that if it means i can play RDR2 in my car or on the plane. Setting it up for the first time can be a bit cumbersome but once you get all the updates out of the way and set up windows you're good to go!

    I would recommend this to a friend