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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 9,075 reviews
  • Rated 3 out of 5 stars

    Its good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pretty well for the games ive played and the size is just right for me. Refresh rate and resolution are good. The cons for me are all the different software Steam, xbox, and aura. They clash alot until you get everything the way you need it. It just takes time, which isnt bad, it's just annoying at first. The real no no for me was the issues with the triggers and bumpers. My right trigger won't calibrate now and only registers as half a pull and the bumpers stick sometimes. I did buy an open box so that could be why. The customer service was good though.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Earl,

      Your feedback on this product is greatly appreciated, and we are glad to hear that you are satisfied with your ROG Ally as a whole. We would also like to apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0328" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Do it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I travel alot and the ability to take this in my backpack and have a system in my hotel room is awesome. I take the power plug that also uses a hdmi cable to plug into the TV to use it as a mobile console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful Entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a nifty gadget, I bought it on a whim after seeing some mixed reviews between steam deck and this, the Ally as far as I'm concerned it does everything I could ever want it to as it is a powerhouse of a handheld computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Windows is the downfall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance from a handheld but the fact that windows in hand held isn’t a fun experience. If Microsoft would make a handheld mode exclusively for the handhelds this device would be amazing instead of just great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Not perfect but it’s great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better much better, but pretty much every other way an excellent device coming from here steam deck owner have the Legion go did not like it. Thank you to Best Buy for letting me return it and get the ROG ally a superior device 

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on a sale. Very worth the buck. And I was able to download all my favorite mk games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Sure, you need to be plugged in to get the best performance out of it but i dont mind that if it means i can play RDR2 in my car or on the plane. Setting it up for the first time can be a bit cumbersome but once you get all the updates out of the way and set up windows you're good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. In my opinion worth every penny the performance to battery life is exceptional better than anticipated. If you are in the market for a handheld gaming you should seriously consider this one!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was anew experience for me, coming from PC and Laptop was hard to adjust to the small screensize. However, this is a very powerful gaming device, I ran Warzone on Mid graphics getting 60 to 69fps

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved the system so far. It has a couple of hiccups here and there but that’s to be expected with any new system. I’m able to run Diablo 4 on med settings at about 60-90 fps

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Only if the battery were good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 5 star if the battery was good. Playing fifa Fc 24 on turbo mode drains the battery in about an hour. They really need to fix that if they make another rog device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this handheld. Came from a Steam Deck and I am glad I sold my Steam Deck. This handheld plays all the games I want including call of duty. I have never used it docked so I cannot say how good it is docked. The Armory Crate makes setting refresh rate and TDP very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needs some time to set up like a pc, not a console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a lot of tinkering like a full on pc because it is a pc. Not a switch that's ready to play and a console like experience. Once set up tho it is amazing. Amazing graphics and framerates for what it is. Hoping to see 3rd party support like the switch and more optimizing from all of Asus, Windows, and AMD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Marton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rog ally, fast shipping and would buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was overall really good just not for the games I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love it!! Son plays with it all the time he just loves it!! He said it’s like a computer so awesome. His daughter also plays with it and she is 2. So I definitely would give it a 5 star due to the fact that they love to use it and it’s not sitting in a corner not being used!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essentially a gaming pocket computer, no complaints. My first handheld gaming device since the Nintendo DS Era and I have to say, I'm impressed. Pushes a lot less demanding games at 120FPS and can play pretty much every demanding game at lower FPS using FSR.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth I love it I can take it anywhere just connected to WiFi and you good to go

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Great PC handheld...when it works properly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a love/hate relationship with this device. Up until the DAY AFTER my last day to return, I was really enjoying the Rog Ally. I work in IT and was well aware the updates, etc that needed to be done BEFORE using it. No issue with that at all...it is a handheld Windows PC. However, there is a clear issue with it using SD cards.If I leave my SD card in the device, the Ally performance cripples. Bear in mind, not everyone is experiencing this issue, but a number of people are. Asus is currently investigating the issue, but his is still very frustrating. I hope figures it out, but I believe Asus should have keptv the Ally "in the oven" longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic performance for the money it runs everything I want it to run and more

    I would recommend this to a friend