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Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 9,018 reviews
  • Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve loved the system so far. It has a couple of hiccups here and there but that’s to be expected with any new system. I’m able to run Diablo 4 on med settings at about 60-90 fps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo Legion NO...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked owning one. The only issue for me was the battery was so short. Otherwise everything else was pretty sweet. I owned the Lenovo Legion Go and I'd choose this one instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but battery intensive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically useless unless you’re going to keep it plugged in. For traveling where you will have a plug this works great. Plays any game I’ve tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. Can play most AAA games you throw its way. I love how the controls feel and how it fast the system is. Love that it has an SD card slot and that its a computer and you can put other OSes on it if you wanted to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great PC handheld...when it works properly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a love/hate relationship with this device. Up until the DAY AFTER my last day to return, I was really enjoying the Rog Ally. I work in IT and was well aware the updates, etc that needed to be done BEFORE using it. No issue with that at all...it is a handheld Windows PC. However, there is a clear issue with it using SD cards.If I leave my SD card in the device, the Ally performance cripples. Bear in mind, not everyone is experiencing this issue, but a number of people are. Asus is currently investigating the issue, but his is still very frustrating. I hope figures it out, but I believe Asus should have keptv the Ally "in the oven" longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needs some time to set up like a pc, not a console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a lot of tinkering like a full on pc because it is a pc. Not a switch that's ready to play and a console like experience. Once set up tho it is amazing. Amazing graphics and framerates for what it is. Hoping to see 3rd party support like the switch and more optimizing from all of Asus, Windows, and AMD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything like a pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast with no lag or glitching and I’m using it docked to my monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beautiful piece of machinery has a wonderful 1080p screen that has to be seen to be believed. Battery life can be extended with some research and patience. This is the perefect compliment to my gaming laptop. I highly recommend this product for portable pc gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming handheld for on the go. Has been my daily driver for a few months now. I get to bring with me my favorite PC games, some are even AAA titles. Batter life could be better but with its powerful processor, that is understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computing device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG Ally. I use it as a gaming handheld and I also connect it to a dual monitor set-up to complete more work related tasks. It's a great device with lots of uses beyond just gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can wait to see how pc portable goes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner loves it. If you are a person that keeps things updated and love pc and how things work then this awesome. It can handle playing triple A games but with some setting changes. But that is what my main set up is for. This is more for I want to lay in bed and chill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is AWESOME. Experience at Best Buy was great as always. I can run literally any game I want at good quality, all on the go. I bought a dock to go with it and it’s my main PC now. Totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Beast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of bad reviews from people that dont know how to operate a windows handheld. You will need some experience with gaming PCs to have a smoother setup. This is my 4th handheld, each one getting a little better. This device has minor flaws ime but extremely good for being just released. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great for portable gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun to use my only gripe with it is im scared of using the sd card reader cause all the reviews ive seen on it have had bad experiences so i just upgraded the ssd instead problem solved

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got interested in getting another gaming console after buying a steam deck. Saw this and thought why not!! ASUS is kinda terrible, really buggy when I was trying to set up an account, and also just really tedious to use. Not to mention the defects that came out the box. SD card reader was broken when I got it, a defect thats been pretty widely documented, with the chance of destroying your SD card if you aren't careful. Had to send it in to get it repaired which took 2 weeks, doesn't even come with a case. Honestly I'd never recommend this to anyone, buy a steam deck

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AnthonyQ,


      Thank you for your comment.

      We certainly understand your disappointment and the inconvenience this may have caused if you had issues with the ROG Ally. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. We are aware of the SD card reader issue and a hardware fix was implemented to resolve this. To resolve the stability and performance issues, please update Windows, drivers, BIOS and the Armoury Crate utility software if outdated. Updates for the device are posted at: https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/. Configure the game and video settings inside the Armoury Crate utility. Additionally, if you are playing these games online, please ensure the device has access to an established router and internet service is working properly since this will definitely affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.


      If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my daughter. She loves it. She can play all types of games on it without having to switch consoles back and forth. Screen quality is top notch! Surprised by just how good the speakers are. May be better than her gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine! I’m used to playing the series X but having this has opened up so many possibilities with having access steam and psn for exclusive titles as well! It Ran death stranding with Really great visuals and no frame drops, while walking around my house room to room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    windows is its only problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device overall, if you can put up with windows. Windows 11 is extremely frustrating to use on the ROG ally, or any handheld pc for that matter. but everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The birth of a new era

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too early to judge it by its flaws because theyre all fixable through software updates but the potential is there and its easily one of the best gaming devices ive ever used. What definitely takes a huge win over other handhelds is the screen! Beautiful display at 120 hz is a huge accomplishment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power and screen are worth it if youre coming from a Steam Deck. Youll have to tinker a little get and familiarize yourself with windows 11 but worth the orice after initial setup. Unfortunately had to return mine due to life circumstances but i was smitten with this thing when i had it.

    I would recommend this to a friend