Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 9,018 reviews
  • Rated 5 out of 5 stars

    Good but go for the x

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for its age. Don’t purchase those one if your looking. Spend the extra money on the rog ally x. This one would be great if it was cheaper. I did have two issues with the motherboard and now it was returned for exchange but geek squad made it very easy process.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OS could use some optimization, still 4/5 stars

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ally! I’ve had it for about two months and I’m happy with my purchase. It’s not perfect, as the OS isn’t exactly made for handheld gaming. With that said, I would definitely buy this again if I were to go back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld Ive owned

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used a lot of hamdhelds including the ayaneo and steam deck. As far as performance goes, this is the best hands down. Ive been wanting a handheld device that could be sold in stores (for warranty purposes) and im so glad that the ROG delivers. I use it every day and have not had a single issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass on the go!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the go gaming. Full windows capable so you can install Xbox Gamepass, Steam, EA, etc…Good battery life and very portable. Originally bought the Swith for gaming away feom home but hardly used it. With the ROG Ally I can play Fifa and Forza which means it will get used often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big power little package.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was between this and a Steam Deck. Loving Asus won me over. Upgraded to a 2tb drive instantly and never looked back this thing is a beast. Plays most modern games with a few settings changes. If you're looking for it to run RDR2 at 120fps then you'll be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this Rog. It’s pretty much a small handheld computer that you can take anywhere.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!!

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is a great handheld gaming device. Very long battery life and great processor on it. It let me play all of my games when I was on the go on just not at my home. I would recommend this to anyone who has a steam deck or wants a good hand held device. 10 times better than the steam deck. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC Handheld

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent handheld device! Play X Box Cloud gaming on it. Non-stop gaming on Call of Duty Black Ops 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked the Rog Ally for the specs alone. The performance is great with all the games I play. I will say though i prefer the buttons and triggers on the steam deck (feels more natural). Would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great handheld gaming pc

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't overheat. A trully handheld pc. Battery is great. An all around great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for carrying

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, functioning well recommend buying extra storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog ally, more than a handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is more than a console, is a personal computer with the capacity to run all your favorite games. His only deficiency could be the “limited” storage capacity, but nothing a decent microSD can’t fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’ve been loving my ally and its genuinely one of the best if not the best purchases ive ever made. The one thing I would advise between this and the steam deck is are you ok with dealing with windows bs or no? If yes but the ally if not buy the deck. Overall i love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Item, Bad Execution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Item but Best Buy certified open box was poorly handled, it was defective still out of the box and as it eas a gift we did not find ourselves in an easy position to fix it ourselves Otherwise great Product

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear WilliamH,

      Thank you for sharing your experience with the ROG Ally. We sincerely apologize that the certified open box unit you received from Best Buy was defective right out of the box, especially given that it was intended as a gift. If you are still within Best Buy’s return or exchange window, we recommend contacting their support team to arrange a replacement or return.

      If the return period has passed or you continue to experience issues, please reach out to our support team at https://www.asus.com/us/support/CallUs, where our specialists can further investigate and assist with repairs.

      We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0622" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Cant stop playing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design and playing games on this console. Graphics are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when the family takes over the tv.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. When the wife and kids are hogging the tv i get my ally and game on it or stream my ps5 and it works great. It does have constant updates but they dont take more than 10 mins. Great gamer dad buddy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for dads and people on the go. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device! but know your way around windows.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it with an external battery pack and play for hours. I have been using it as a PC with the ASUS Chargerdock, no complaints, just stay on 1080p Make sure that you know your way around updating and reinstalling window drivers, as you will need to do this eventually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool little handheld PC

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this July of 23 it is July of 24 and I have to say I am impressed with the rog ally. The 512 gb sad wasn’t enough so I ended up upgrading to a 2tb which is really easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little gaming handheld, I travel a lot for work so this is awesome for long road trips/flights. Feel like I'm taking my Xbox and PlayStation with me without actually needing to take them

    I would recommend this to a friend