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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 9,018 reviews
  • Rated 5 out of 5 stars

    Dream

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, am able to play the games I love conveniently on the go. Loads fast, no lagging, great system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool little machine, but ssd wasn't 512gb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box that was supposed to have a 512GB SSD, but there's only 256GB inside the Ally. Otherwise, it's a decent unit. It's a little overpriced, but it's still alright. Asus locking people into their XG mobile gpu's is a real killer, though. Stop being stingy, ASUS, and let us use any eGPU; this would definitely increase the hype for these units.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KyleP,

      We certainly understand your disappointment with the quality of the product and the inconvenience this may have caused.



      Normally, sales related issues are resolved by the seller if a different product was delivered to you. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Amazing handheld device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ally. It's my first official handheld and so far it's going amazing and works great. I've been able to play a lot of games with silent mode and performance mode so battery life been decent. Asus really made a good device and so far they have been supporting it 100% and been pushing updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I can game anytime and anywhere on the go. Best thing I got yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SYSTEM. Compared to the Steam Deck I was using this is hands down the better buy. Not only is it more familiar running on windows it runs so much smoother than the deck could hope to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mini console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rogue ally. It’s great on the go, play at my buddies house or in the car and it’s amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first attempt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The triggers did have an issue registering completely. But overall I’m happy with it. Did not have dead zone issues or over heating issues on the unit. I’d recommend it for someone who is ok with tinkering with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on the on the go handheld. Could not live with out since I bought it. My kids love it so it is definitely be usee all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome for casual play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this one since 27th of october and i couldnt be happier, it as it issues if you expect a console like experience this is no it, but as a portable pc it is awesome, plays everything I throw at it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Worth every penny.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased primarily for diablo 4 and it ran it without an issue. Currently playing Baulders Gate 3 with no issues. Great device, just keep in mind its a full windows PC. Update everythng often and you should be good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't express enough how much i love this machine, had it for a year already and i theres only a very small amount of AAA games ive had issues playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Has some issues that can be fixed by simply turning it off and letting it sit. Decent battery life for the performance capabilities, and since it runs on Windows you can play any game that the components can handle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for novice computer gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I would not recommend for kids that do not fully grasp the concept of a "handheld computer". My 10yr old son was absolutely positive he could maneuver his way around using this and begged me to buy it. After all he has every gaming console out, obviously within reason, but this thing was beyond his compression. He struggled with figuring out basically everything. I had no idea how to help so Google to the rescue. Just when i was about to pull my hair out, he began yelling about how HOT the back of the thing was getting. It literally left hia little hands red due to the heat coming out. Over all, it is a GREAT product for teens and up... i wouldn't recommend anyone younger unless they fully understand the ins and outs of computers and calibration.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MeanKiG, 
       
      Thank you for your comment. 


      We appreciate your feedback. Information coming from valuable customers, like you, will continuously help us improve our future product offering. The ROG Ally is a handheld device for novice and hardcore gamers alike. Just allow some time to get use to it. Typically, there is always a minimal learning curve to get familiarized with a new gadget. For helpful tips on how to use the ROG ally smoothly, please visit our Product Support page at:  https://rog.asus.com/articles/guides/15-tips--shortcuts-to-set-up-and-optimize-your-rog-ally/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/


      Thank you for choosing an ASUS product. 
       
      Regards,  


      Rodel 
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. I was in the Va hospital for 2 weeks and this got me through

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun for trips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fun. Like using a mini pc. Only main issue is battery life. Can’t play games at full performance without it dying fairly quick but that’s expected. Other than that, wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really, Really Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing can do it all. It plays all of my games library at or well above 30 fps. I have had no problems with it so far. Asus has done a great job of updating armory crate and adding features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console. better than playing on Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good but has some quirks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it but it sucked coz i forgot to turn off automatic windows update and had the blue screen of death so i have to do the recovery stuff just after the first 2 days of owning it.. REMEMBER to turn off auto windows update!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld power house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming handheld. The screen refresh is great can handle most games at good fps . Best handheld for fortnite .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great! Make sure you turn off screen timeout or you will be upset waking up and your games aren't downloaded.

    I would recommend this to a friend