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Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9018 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 9,018 reviews
  • Rated 5 out of 5 stars

    Ally is awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase this was! As a previous owner of a Steam Deck, I can confidentaly say that I made the right choice. The screen is immaculate! So clear and crisp. The software is being updated consistently. Do yourself a favor and if you want PC gaming on the go, grab one of these!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fire, no longer do I have to suffer trying to game on a mac yipeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good handheld

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice handheld but screen too small would prefer something with a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing handheld gaming PC

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my ROG Ally. I use it all the time when I’m chilling on the couch. My girlfriend can keep watching tv while I play. It’s very good quality and I have not had any issues with any title I have tried to play on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate moblie gaming device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a mobile PC! Runs all the games that I need it to while im on the go or just want to sit in bed and game. Im not a very techy guy but they made it simple enough for me to be able to download my games and play right out the box. 10-/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a rival to the Steam deck and handily beats the current version. 1080p 120hz display is incredible looking and the only game I've come across thus far that scales it back to 30fps is BG3. If you're looking for a top tier handheld mobile PC look no further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for my roommate and I and I use it all the time. Battery life is decent, sound is amazing, and performance is great. Only issue is the SD card which I just avoid and throw a bigger SSD into it. Other than that, great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for workers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for me can play my favorites games after work only have turn on and play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent device with caveat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the handheld I've been waiting for since I was a kid, very good as a 1st gen device hopefully they will address the battery short life in future generations. This is a beginning of something amazing yet to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse handheld gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse handheld gaming - worth the purchase. Windows is not without its issues, but that doesn’t take away from what this can do. Own both the Ally and the Steamdeck. Each has its purpose. The only problem I have is I need more storage already. Easy upgrade though. Buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant but ended up loving this purchase. It is a windows pc so windows experience is a necessity as it’s setup is more cumbersome than a steamdeck, but I’ve ended up playing on this more than PS5 or PC. The fact this thing can run Cyberpunk at 1080p smoothly still blows my mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it, I think if there’s a second revision I will definitely choose that but there are a few missing features such as a rest mode that it lacks. Overall I would say it’s a very nice portable console and I would recommend it to anyone looking for something smaller than the steam deck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable PC option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some pc knowledge is required for optimal set up. Other than that, yhis is a great portable pc option.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I can't trust ASUS. Look to other manufacturers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my ROG Ally is generally ok, if undersized for elder eyes, the SD card slot is compromised by its placement adjacent to the heatsink (engineers didn’t pay attention in Electrical Engineering 101). Under heavy using (gaming, the primary purpose of this product), the data on the SD card will become corrupt due to heat, possibly beyond repair. While their does appear to be a soft recall, apparently, ASUS support and warranty repair is a consumer hostile experience in which ASUS will actively attempt to defraud or misdirect the consumer rather than resolve their actual issue. Please see GamersNexus and Louis Rossman on YouTube regarding their experience. As such, I won't bother using ASUS repair services, will accept the product as is, and will never purchase ASUS product again. When the joystick fails, i will replace that myself with Hall effect joysticks. Regarding the SD slot, to augment capacity, I simply replaced the NVMe SSD with a larger capacity model. I'd recommend the Steam Deck for a straightforward, console-like experience. For a more involved, enthusiast experience, i might suggest the Lenovo Legion Go or its successor (the controllers/grips need a redesign). I got lucky with my ASUS motherboard but won’t buy ASUS products again.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Joebob,

      Please accept our sincere apologies for the problems you've encountered with the ROG Ally and our support team, as well as the inconvenience. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. It is greatly appreciated that you have provided us with your feedback, which will be passed to our Product Team for review.

      Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0252" as a reference so that we can further investigate the issues you're experiencing. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    Great device, but not for FPS titles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the device is very powerful. I can run modern titles like Cod mw3 or Cyberpunk 2077 with a few adjustments. Also the display is gorgeous and the audio on board is surprisingly crisp and even cover lsup the fan noise at medium volume. The low rating is due the the joysticks. They are flimsy at best and lack any response making FPS games unplayable if you want to be remotely competitive. I had to return the device due to this issue. For all other games that don’t require much precision this device is highly recommended.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brooklyn,

      Your feedback on this product is greatly appreciated, and we would also like to apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0329" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      Asus

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for work frequently (on a plane), and this handheld is great!! I recommend this if you’re tired of the Nintendo Switch, and want a powerful little PC. Honestly, the only issue is you really need to be plugged in to enjoy the full capability. Would recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s not a steam deck killer but it’s good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life could be better. Windows OS (not asus isse) could be better for handhelds. Being able to play Xbox store, steam, EA, Blizzard etc games on the go is pretty clutch. I still use my steam deck since it has more of a console feel due to Linux but this is a good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device it lives up to my expectations. I don’t have room for a desktop pc and my laptop just became a pain to lug around to were I can play it. A handheld is perfect for me and pc gaming is the only way I play. I don’t have any complaints I am very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming PC replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little thing. I have a gaming PC with 4070Ti on-board. But after I got my Ally, I play diablo 4, cyberpunk and hogwarts laying on the coach. Incredible! Replaced storage to 1 TB because my SD card died on me. So I recommend doing it even before booting it first time. Thanks Asus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s handle all games not like steam deck , steam deck its limited but asus rig take with play any games you want system is amazing and fan work perfect never become hot

    I would recommend this to a friend