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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 9,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the steam deck. Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the steam deck and while the steam decks UI is a lot more user friendly for beginners the overall experience is much more enjoyable on the ally for sure if you're familiar with the windows interface

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Its a neat little windows device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can play steam games, xbox remote play, xbox cloud gaming, Windows PC games, Epic Store games, GoG games, Playstation cloud gaming for pc, and alot more. Bad thing is storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gamind device. Only con for me is its short battery life

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Armando T,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the battery issue and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional.

      To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0510" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1043914/ Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best mini console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rogue ally. It’s great on the go, play at my buddies house or in the car and it’s amazing

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this Rog. It’s pretty much a small handheld computer that you can take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it is exactly how it is described. It is an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    After full install full recommendation from me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After unboxing day one, it was a must to update everything in Armoury crate, myasus, windows store, and windows update. After that long process everything is working great for me regardless of game launcher.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great Windows Handheld Device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play any games you through at it like the big triple AAA titles; WARZONE, APEX LEGENDS, BLACK DESERT ONLINE, MONSTER HUNTER WORLD, ELDEN RING, DIABLO IV, REMNANT FROM THE ASHES 2 ETC, Mostly all games at 60+ fps t 720p resolution for maximum battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC gamers are the worst reviewers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this product. Its an amazing device especially on sale. A lot of these reviewers claim they love the device but yet give it 4 stars. This is a 5 star device for most people and a great way to get into pc gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ROG Ally! Literally has everything I was looking for. I dont care nintendo games and Im a big fan of a lot triple AAA and have Xbox and playstation so the ability to play games from each service is a plus not to mention steam as well. Great purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice and works well. 4 stars because of the short battery life of 2 hours and it looses charge overnight, but it functions well. I also added 1tb of space because it gets filled up so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has it's strengths but also it's weaknesses. Inwouldnt say thats it's better than the Steam deck that I also own but overall happy with the purchase. And best buy is of course great as always

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Exellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Othen than Some Window’s 11 hicups, this machine is amazing and its currently only pocket pc system with VRR 120hz screen. Silky smooth gameplay and i love this badboy. Note i also own the SteamDeck as well and love it just as much. Kudos

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Not for novice computer gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I would not recommend for kids that do not fully grasp the concept of a "handheld computer". My 10yr old son was absolutely positive he could maneuver his way around using this and begged me to buy it. After all he has every gaming console out, obviously within reason, but this thing was beyond his compression. He struggled with figuring out basically everything. I had no idea how to help so Google to the rescue. Just when i was about to pull my hair out, he began yelling about how HOT the back of the thing was getting. It literally left hia little hands red due to the heat coming out. Over all, it is a GREAT product for teens and up... i wouldn't recommend anyone younger unless they fully understand the ins and outs of computers and calibration.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MeanKiG, 
       
      Thank you for your comment. 


      We appreciate your feedback. Information coming from valuable customers, like you, will continuously help us improve our future product offering. The ROG Ally is a handheld device for novice and hardcore gamers alike. Just allow some time to get use to it. Typically, there is always a minimal learning curve to get familiarized with a new gadget. For helpful tips on how to use the ROG ally smoothly, please visit our Product Support page at:  https://rog.asus.com/articles/guides/15-tips--shortcuts-to-set-up-and-optimize-your-rog-ally/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/


      Thank you for choosing an ASUS product. 
       
      Regards,  


      Rodel 
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, quick and easy to setup. Only downside is that your going to need to upgrade the hard drive for more room. Though that's easy as well

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    One satisfied customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence for so long. Trying out the non extreme version and even the steam deck. I’m so happy I went this route. Every game I’ve played so far performs amazing. Can’t recommend enough.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for travel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling. Makes a great substitute for a console when on vacation or visiting family for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    People don’t know

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually really great product for the people whoare giving bad reviews that’s because you’re not familiar with PCs in PC operating systems it’s not a gameboy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its pretty good but theres many options.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres many options for handhelds, for performance this is definitely the perfect device. But I’d always try and research on what you really want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY IS GREAT

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG ALLY is my personal favorite handheld it runs super smooth as well as feeling great in your hands. It can run windows 11 which is ok in a sense personally buy a laptop if you are looking to use this as a computer. ROG ALLY has a deep price of around 600$ now in store which is better than paying 800$ on Amazon so recommend buying from Best Buy especially if you are a member. The steam deck is awesome as well for running games but in my experience the ROG ALLY just seems more smooth and versatile. 1 more thing if you get the ROG ALLY make sure to purchase the Z1 xtreme version more storage as well as better software don’t be fooled by the normal and z1 xtreme the Z1 is better.

    I would recommend this to a friend