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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9076 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 9,076 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun and cool

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device when I was in the hospital for 3 days after learning I had Diabetes this kept me sane and entertained

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    My experience

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device handles a lot of games well cyberpunk Star Wars Jedi survivor even dead island 2

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For the price it worked well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, only downside was the X released 2 weeks after so I immediately returned it for the X

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the form factor and as a firt time handheld owner i cant ask for anything better. Yes it does have some minor flaws ( 5/26 model ) but nothing that stop me from having fun with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good device since it provides the best performance for a handheld device while also being whisper quiet. Even on some AAA games I’m able to get 60fps on low settings and not to mention this device make emulation an amazing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beats my steam deck in every way

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been nothing but impressed with the ROG Ally. The performance surpasses that of my steam deck, plus the added flexibility of installing from other sources.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    True Handheld CPU

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my father, and he loves it. It was his Christmas/Birthday gift as a replacement for his Desktop and he truly is getting the best of handheld gaming and computer use at the touch of his finger tips. The design of this handheld is truly a natural fit your hand. Its is a comfortable length and size that you aren't needing to stretch your fingers and hands to reach the controls. Its a comfortable fit in a large mans hands and in mine as a small handed woman. There a few issues but overtime with software updates it will run with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device. Only thing i dont like is the battery life but its not so bad that i cant rate it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    I wanted to love this…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in hopes of playing diablo 4 and a few other games that weren’t graphics intensive. But it wasnt as consistent as i would like it to be. The size, screen, controls were top-notch, but windows 11 isnt meant for mobile devices. The ryzen z1 extreme has some potential to be good, just isnt as good as it should be in this product. Not to mention i cant use micro sd cards for the fear of them being burntout. I will be returning and waiting for the legion product to come out in the future.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tone,

      I'm sorry to hear that you are experiencing issues. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit , but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2306018106-0180) for us to better assist you. Thank you for choosing ASUS.

      Best regards,
      Schottky
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Good but go for the x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for its age. Don’t purchase those one if your looking. Spend the extra money on the rog ally x. This one would be great if it was cheaper. I did have two issues with the motherboard and now it was returned for exchange but geek squad made it very easy process.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely good computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases I've made in years. Not a single regret. Extremely powerful when docked. Battery can be extended through software tweaks which are super easy with the armory crate app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    After 24 hours of play I can say

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. The negative reviews most likely lead to software updates which are a lot when you first set it up but after that its a breeze. High fps on Spiderman and Street fighter 6. Roms from super nintendo and sega run perfectly. A must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the potential for this type of device is great. The unit I purchased had a bad die or some sort of hardware issue that caused persistent crashing. The recent update dropped performance by almost 30% if I remember correctly - which is still better than the Steam Deck. When it did work, it was great: had great visuals and audio, fit my hands well, and delivered an overall pleasant experience. All in all, I would say that you should definitely buy this if you've got the cash for it, just don't expect it to be as easy to navigate or as comfortable as your PC. If you're on the fence about it, maybe wait until the next generation.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty cool. Just the I am able to use other game clients then steam is a plus. The battery life is kinda on a flip side but it works for me since I really since I have short time to play which it will last me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best portable computer ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it since the day I bought it and all I say is that this device is incredible. It's literally a pc in portable for. I would have liked that had more ram or another option to increase the ram but overall, it's very well worth getting one.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good handheld pc.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. Battery life could be better, but it's very responsive and the touch screen is great. Would be 5 out of 5 if battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ever since I got it I haven't put it down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally rog

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hand held PC love it. Game play is good no freezing or slowing down loads fadt and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a windows device and gaming machine all in a portable form factor. I got the open box in good condition. Did not come with a charger, but it works

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    You need this in your life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best portable gaming device EVERRRR!! I highly recommend this as a gift for any gamer in your life

    I would recommend this to a friend