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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9077 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 9,077 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as a windows device and gaming machine all in a portable form factor. I got the open box in good condition. Did not come with a charger, but it works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally rog

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hand held PC love it. Game play is good no freezing or slowing down loads fadt and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the steam deck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best current mobile device for gaming. Plays current releases flawlessly. Graphics are great, controls are good. Battery life is very good for the performance you get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked mine up yesterday. Already enjoy it way more than the steamdeck i had with the need to constantly tinker with game settings. Bought cyberpunk 2077 for the first time and runs 1080p at 30fps with minimal drops in handheld performance mode.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gaming on the go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming on the go. Battery is short lived, but a portable battery bank fixes this easily. I love playing my game pass games in the go. Make sure to set custom fan curves to keep it cool. The flexibility with this machine is nifty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product, just need some patience.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Like all Windows products, you have to be patient and work around some quirks. Overall the performance is great for the form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    You need this in your life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best portable gaming device EVERRRR!! I highly recommend this as a gift for any gamer in your life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    G

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best windows 11 and Xbox on is really perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ever since I got it I haven't put it down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Enjoying it you will too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device excellent response to all gaming application was a little excessive to get started with asking what is this device is for (or uses) but still that still makes it worth 5 star and would go through it again to have this device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basically a gaming laptop. If you want a plug and play experience, just buy a Switch or Steam deck. I think Asus delivered great everything they promised about this product. I love this, and am so glad I sold my Steam deck to buy this.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Wish it had bigger storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first gaming handheld/pc. Everything is ok except for the SSD, if you like installing frw games this is a dissappointment. Other than this its ok.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome first time into market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been amazing. I sold my steam deck after just one week with this thing as it is better in every but battery which is fine cause I mostly play plugged in. I have the 2022 church mobile as well and it makes this a real beast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    60+ fps Powerhouse. Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Just get it. Period. It’s a gaming laptop with a controller built in. Every game is 60+ fps. Diablo 4, Flight Simulator, Need for Speed, Final Fantasy, Destiny 2, all 60+ fps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This thing is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small factor gaming computer! It works great so far and it is comfortable on the couch with it plugged in to use the turbo mode it looks great! Plays Diablo iv great in turbo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the rock alli is a excellent product for my kids

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Didn't care for it, waiting for something better.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a handheld PC, I'd hold on a little longer. Installing/managing software here is a pain, performance takes a ton of tweaking for every game, and battery life is embarrassing. I could see certain use-cases for a device like this in its current state, but I think your money is best saved for a more streamlined device that will likely see the light of day sometime soon. Perhaps the SteamDeck 2 whenever that lands.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brian R,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0371" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Powerful but expensive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful little gaming device but pricey. For the price you could just go with a PlayStation but if you want portable this is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure for weeks on if i should settle for a steam deck or splurge on the ally, if you want a great handheld with no limitations, buy the ally! I absolutely love this machine. Great graphics, high fps on every game ive thrown at it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this, so convenient! As a Video director and gamer the ally has made my professional life and gaming life easier while traveling!

    I would recommend this to a friend