Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9077 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 9,077 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Handheld Gaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming unit, but even a decent desktop PC depending on how you utilize and accessories it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    The best portable gaming laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not just a gmaing handheld but gaming pc and could preform tasks on the go thqt u would need a full blown laptop for .. hook it up to a monitor or just a docking station with prepherials and u r set

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld PC ive purchased

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I've owned a bunch of handheld pc's and this one by far is the best. I do wish that i could connect a regular egpu to it instead of a proprietary connector for their specific egpu, but other than that i have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than a steam deck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a current owner of the 512gb steam deck i can honestly say that the ally is so much better unless you are not familiar with windows on a pc. The only thing i miss is the track pads other than that the ally is better in every single way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I actually really like this thing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hmmm, I'm surprised at myself. Using it more then my steam deck currently. I kinda impulse bought this. But it is a perfect alternative if you don't want to do the extra steps to get the other game clients running on the stream deck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hardware but the software experience is still lacking compared the Steam Deck. Once you iron things it out it plays anything you want well.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it frequently and holds up, gets a little too warm at times

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nice addition to my gaming collection I use it as an emulator: perfect for that

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not for everyone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it was displayed as the bigger one (more battery and better processor) but got the older one. Then cashier signed me up for a credit card and explained it to me it was like klarna ( or one of the others) got it home was excited to play it (on the go) and found out you have about a hour of gameplay and it’s basically dead… only way to play it is to be plugged in all the time and with the cord it comes with not any other because it’s too slow of a charger. Returned it before 7 days was stuck with credit card.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jordan M,

      We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. Having returned the Ally, we hope that you were able to obtain a functional replacement.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0298" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great power in a small package

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, if you are comfortable in a windows environment this is the creme de la creme of handhelds. It can be a bit fussy navigating windows with a touch screen but if that's something you can handle I can't recommend this enough.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld Gaming PC

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what the video game market needed. Powerful, affordable, and game changing. This Ally is great. Now, i won’t nitpick. It’s a first generation device. It won’t be perfect. But people complain just because they love To complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good gaming system it is a little computer you can play on the fly. You can play almost anything on it. Its a great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great device with some significant flaws.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, the specs far outmatch the competition for the price, but SD card issues abound and mine has completely stopped working. This is something acknowledged by ASUS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like a gaming PC, full Windows 11 and the speakers sound amazing! I wish it had one addtional usb port and support for ethernet networking.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Rog ally

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and nice screen. Good sticks and speakers are nice! Defiantly recommend the rog ally.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Watch out for the sd card not reading

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily mine was in the return window when the sd card reader went bad. You may want to get the extra warranty. Otherwise a beautiful system

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog ally

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful handheld but the batterylife is very poor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I bought it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered and couldn't wait to get it. I love being able to do so many things on it at once. I've bought all the accesories for it and I use it like a pc. Do yourself a favor and get one. You won't regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its pretty neat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this thing is amazing! But you do have to tweak a few things for certain games to run well but overall its great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but a first gen device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I love this thing but it is a first gen device with all the bugs that entails. I returned it and will be revisiting this in a year or two after theyve refined the product.

    I would recommend this to a friend