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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9005 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 9,005 reviews
  • Rated 5 out of 5 stars

    Excellent Powerhouse Handheld PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I collect handhelds and this is my favorite, powerful lite(for its size), runs cool, beautiful screen. Really happy with this handheld and how quickly it arrived at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally grown uos Switch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man i love this thing - lots of updates like a PC but once up and running its amazing!! Native Game Pass, Steam, everyrjing runs great - and the screen and sound yes please!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best birthday gift ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it! It's basically a handheld laptop. But unlike all the others out there Asus will continue to push updates and support fixing old problems and addressing new ones. You don't really get that with the other indiegogo or crowd funded devices. The built in Armorcrate and easy to use tweaking controls are amazing, My one and only complaint is battery life, but when using top of the line components you should expect some parts to have to catch up with a little time. Also thank you Best Buy for your $60 a month for 12 months plan. It made it much easier to afford such a great gift for my Sons birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LONG-TIME OWNER OF ASUS ROG ALLY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this device for almost 2 years. I got it on launch day! This has been my gaming PC for a year until I got my own laptop. I still use this handheld a a lot. I game in the couch, bed, and plane. I even bought this to Japan so I could still play Valorant (150FPS - Set to Low Quality) during my trip. Controllers are still great, no stick drift or whatsoever. I haven't had problems with the fans either. Windows is more convenient for me after all even in handhelds when it comes to gaming. There is the new Ally X, but I'll stick to this one until the next generation comes. Wish they released this one with the black version too just like the Ally X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a newbie to computers, this was very intuitive. Very powerful device. I take it everywhere, best purchase in a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Ally is a 10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rhis today for Christmas from my Wife. Absolutely amazing, pairs well with my Asus gaming laptop. From the moment I turned it on and set it up they were integrated with each other, super easy setup and super cool to play games on. I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally PC gaming handheld is AWESOME!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the Ally has been fantastic! One thing to keep in mind is this is a device running full on windows. Its not a switch where you turn on put in a game and go. Driver, firmware, software updates are a must! Initial setup, before installing a game can take up to 2 hours making sure everything is updated but after this things run buttery smooth. Taking advantage of AMD RSR is a huge plus! If you're not familiar with PC gaming you may need to be more patient with launching and various other tasks that aren't needed for traditional consoles. This thing is awesome though and should be given a fair realistic shot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomal and High Powered Handheld PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of the big tech review youtube and/or tiktok pages are very misleading. This device is 100% worth buying, especially when taking advantage of the open-box deals. Runs games smoother than the steam deck and with windows 10 integrated, it will only to continue to outperform it’s competitors. The early release kinks will be worked out by ASUS. Definitely recommend buying this device if you’re an experienced PC gamer and tech junkie. I haven’t put it down since I got it and my PC misses me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it super fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best wau to play pc games on the go. Its also really good if you need to do some quick web browsing or even play games docked at home better than a laptop by a mile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST HANDHELD HANDS DOWN. Especially paired with XG Rog Mobile. I can not stress enough that this is better than a steam deck. This is pretty much win11 w/ steam deck abilities, and more freedom to do whatever because its a handheld windows pc. If you do end up getting this product I highly recommend a mobile gpu. The handheld can handle all AAA games, at about 30-40 fps @ 30watts, and this is with ultra graphic setting! very comparable to playing ps4 back in the day on the tv! I use this because I travel a lot, a lot of travel work! You can also expand the storage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device, poor battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Plays every game I've tried on high settings well, just wish it had better battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but SDVard reader fails!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with the windows games I have that can't be played on Steam Deck (ie. Overwatch 2 & Gundam Battle Operations 2). My only negative is the SDcard reader flaw that se3ms to be happening to practically everyone. Tried Sandisk and Samsung 512gb and they both stopped. Popped them in my laptop and was reading fine. It's a flaw within the ROG Ally software. If they get that fixed, I'll give it 5 stars. Until then... I'll just have to have everything on the SSD!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product. Needs better UI and battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and a sleek design. The user interface could be better designed to help streamline useage to newcomers of windows based devices. The software/firmware/bios could always be updated to help alleviate the aforementioned issues and battery life concerns. The controller aspect of the handheld hasn’t given me any issues and the 1080p screen is perfect for the size of the device. Overall I am happy with the product and as long as Asus keeps providing new updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with a perfect price tag!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hand-held gaming machine after some research I'd made online. I had a couple more options on my mind, but when I visited the store to experience the display product, I decided that this was what I wanted and needed. Ordered online and picked it up in store in only 30 minutes! If you want this machine for gaming needs mainly, definitely get the Z1 Extreme model! I love my ROG Ally since day one! Thanks BestBuy for the $100 discount.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not ready for prime time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is coming out after the steam deck obviously I've had the steam deck for quite some time installed a one terabyte drive in it and for all the games I've played mostly racing games The Experience on the steam deck was much better because it's easier to hold for larger hands I'm 6'1 by the way the joysticks are bigger than on the Rog Ally the joysticks on the Rog Ally are more like the switch joycons and they're really loose no point where they snap back to the middle but there's just no tension so fine movements are tough the positives you can play more games potentially if that's what you want but I don't see people playing competitive shooters with these controls anyway and more positive for it the dual fan design is definitely better than the steam deck single fan because even when it's audible it's barely Audible and it keeps pretty cool but if you crank up the performance all the way your battery will be dead in minutes so realistically you need it set to 15 watts and use the screen a little bit dimmer vrr is nice on the screen makes it really Snappy plus the refresh rate being 120 but it just seems Overkill because you're not really going to hit that with those games on battery standby mode is not great battery dies quite quickly losing 10%, in a matter of an hour and a half all of that being said maybe by the time the cheaper version of the Rog Ally comes out it be a better option but right now I will get the cheapest steam deck and put a one or two terabyte SSD in it takes 5 minutes plus 10 to reinstall the OS valve makes it really easy I really wanted to like the Rog Ally it's just not ready yet Windows is not great handheld and the screen resolution windows with the keyboard is tough and it just has angles for me that are not comfortable with asymmetrical joysticks as an update it downloaded and installed a new firmware and now my buttons don't work when they were working fine before the next Rog Ally may be great but the first attempt it's not there yet

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear F2002,

      We are sorry to hear about your disappointment in the ROG Ally. This is definitely not the type of experience we want our customers to have with our products. Please note that there will be future updates for this product that will improve system performance and stability. We would also like to hear from you regarding changes that you believe would improve this product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0017" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ASUS ROG ALLY Z1 extreme

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handheld PC; Gaming on it is great, very convenient and if you’re just trying to unwind after a whole day of work and not enough time to actually sit down in front of the setup. Very responsive; I’ve used it as a regular pc, connected on a display & m+kb, and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rog! It was easy set up for me. Im only using the Rog for gaming. I love the gaming hub. All my gaming apps and games in a single area is handy! Wish the battery lasted longer but im usually on my couch so i can have it plugged in. Definitely recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. It has enough power to play a game on turbo mode for about an hour. It’s just like a regular windows computer with a touch screen and controller built in. You can also use the right thumbstick sort of like a mouse. The rear paddle buttons are nice. It’s great for farming things casually in World of Warcraft when combined with a wireless mouse. It’s important to do all of the updates for it though, they fix a lot of problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd to None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where battery capacity maybe lacking, this more than makes up for it with the sure power and performance it is capable of doing. If you know what Star Citizen is then you should understand how ridiculous it is that this can run it with no tweaking and at 30+fps. Steam Deck can't do that. The windows 11 OS is actually really convenient for something of this size and the amount of accessories available make this into a potential "whatever you want it to be" machine. Runs better than my work laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my Best Purchases Ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome!!! I have so many games on PC and the Ally has allowed me to take them with me anywhere I go! I play it a lot in hand held, but in my backpack, I have a keyboard, mouse, dock, Xbox controller and HDMI so that when I’m going somewhere I’m going to be stationary (like a hotel or to stay with family) it’s like taking my whole pc in a backpack, that can be unplugged and go to the recliner with me for handheld gaming! I’m in love with this thing!

    I would recommend this to a friend