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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9077 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 9,077 reviews
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Amazing little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little computer is amazing! Gaming it blows the steam deck out of the water due to versatility of windows. Definitely upgrade that ssd to 1tb as soon as you get it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome purchase. Highly recommend.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Replaced my Xbox Series X. Hoping to get the Ally X soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little while to update initially but once complete this thing is amazing. It’s been able to play every game I’ve thrown at it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty powerful and useful handheld once properly set up. I’m sure a lot of people would rather unbox it and jump right into it. But if you’ve got a little patience, there is a great payoff.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing console/ computer for on the go experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go. Will need a nice 100w power bank for longer use more than an hour if on the go. Plays just about any game that is available for PC or Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful handheld PC. I have had 0 issues running anything at all. Most games run well over 30 fps, even with settings higher than minimums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s amazing, such I cool device.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, it’s my daily driver, it’s played anything I’ve thrown at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing handheld device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my most favorite purchases. I have opinions on Windows but the benefit of being able to easily install different game stores and play any game outweigh any other frustrations. I did upgrade the storage immediately to a larger drive, which was pretty easy but depending on what games you play you may not need to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld in the market right now. Steam deck started the trend but the Ally knocks it out the park. It leaves me wondering if it could get any better than this. Either way I'm excited for the future of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 0 issues that others have had. This little piece of equipment is great. As long as you don't expect it to run AAA games from 2023 on this thing at 60FPS I can't imagine you wouldn't be happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good small portable computer to playing games on.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great Portable Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for travel. Some games require WiFi, so not completely off grid. Nice resolution. Had to get a higher SD card for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG ally is an absolute MONSTER! I use it for work and gaming. It's the best Handheld console/PC. I've been able to use it docked and undocked and it's very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best portable console ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for it for a long time, personally I prefer Asus than any other brand, and trust me, 100% recommend it , the best portable console and computer ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly what i wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been excited for this thing since it was announced, and have always been a fan of asus products, and it has excelled every expectation, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wowwww!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful for a handheld device, and worked with every game I used. The only issue is that Microsoft should develop a handheld version of Windows. The storage capacity is little small for todays games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't express enough how much i love this machine, had it for a year already and i theres only a very small amount of AAA games ive had issues playing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Overheating and tons of updates required initially

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit seems to have an overheating problem. On any power mode beaide silent the cpu and gpu are saying they are running at 90c and the unit is extremely hot. This wasnt obvious at first though as the first 3 hours we spent updating all the asus software and windows updates. I am adding a star for ergonomics and build quality though. The unit feels nice in the hands and comfortable to hold.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Stev3french,,

      We do understand your concern about thermal issues.



      It is normal for the device to generate more heat during the initial setup and Windows update since system resource utilization is high. The heat or temperature does decreases or normalizes once system resource utilization goes down.



      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Handheld powerhouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld gaming machine, runs games extremly well when connected to charger. Without the charger however it is a little underwhelming but is still a great investment for the gamer on the go

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery is meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one complaint and its the battery life. I have already scene 1 other product have a 52whr battery which is awesome. Come on Asus...u can do better!

    I would recommend this to a friend