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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9078 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 9,078 reviews
  • Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this ally for my neice, and she loves it, no issues. My Ally, on the other hand, has a fried sd card reader and speaker issues. So YMMV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power Packed Handheld

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally is an amazing handheld pc! The graphics are awesome, it runs very smoothly and I love having many of my games available to me on the go! Definitely worth the investment!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I love it, only the battery drain so quickly rest amazing

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    good little gaming system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for on the go gaming pretty good if you get a dock for gaming also

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great few thing could be better but I think is good gor first portable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its good product but it has some problems

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general its a good product but it does have some little issues such as sometimes the screen adjustment errors but overall i recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great handheld with little problems

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent but had some problems with sound and bios in the beginning but it's just getting better now with all the fixes. perfect size as well and its powerful gaming device for sure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! I recently welcomed my 4th boy into the world and this is the perfect handheld system to get the gaming in while laying with the baby. Diablo 4 runs very smooth. Perfect for emulating as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fills the gap between my high and low end devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this perfectly fills the gap between grabbing my Steam Deck which I use while cooking and what not because of the suspend/resume functionality and my Alienware which is a burden to set up in the living room (Laptop) to play. This has enough power to do what my Steam Deck cannot. It also is an emulation beast. The three devices work in tandem, but none of them is good enough to outright replace the others. That is the important detail.....You may not be happy with this as your only gaming device....unless you splurge on docking configurations as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST BUY AND ROG ALLY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I LOVE BEST BUY!, I love the Rog Ally so much I recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stram Deck Convert

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily more powerful than the Steamdeck as of the latest BIOS. Need to be said, before you buy make sure that ASUS hasnt abandoned this device. Going to continue to be the best as long as they support it.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Decent handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't bad, problem is the overheating of the SD card slot. The graphics card is only 1GB so be ready to tweak settings

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is really impressive! I think the lack of a mouse really limits it's potential for me. Playing xbox games is a great experience though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the high price of entry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery and operating system leave a lot to be desired. The convenience of not having to deal with Steam OS wasnt enough to make up for how clunky W11 is on mobile, and the controller layout is not great (no track pads and offset sticks are both negatives)

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Noblewolf,

      Thank you for sharing your comments regarding the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0521" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice handheld gaming PC. Very convenient and works great for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves it! He got it for his birthday and hasn't put it down yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fun

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made handheld gaming system runs very well and plays all the games I want

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    This is exactly what you want for all the games…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether I’m playing, Diablo four, any of my steam games, including Elden ring, World of Warcraft, on the go, any epic games, Microsoft game pass, emulated games…. It’s literally a desktop in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little gadget. This is definitely not for beginners but there are plenty of tutorials available online. Can't believe how far we have come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamer must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't decide between this and the stem deck, i'm so glad i went with the ASUS. This device is the best thing that has come out in a while. highly suggest!

    I would recommend this to a friend