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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9078 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 9,078 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Try before you buy, or be like me and don’t

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So interface is not great, controller buttons don’t seems to carry over if your used to using an Xbox controller with your steam games, I thought using the rog rakiri pro would help alleviate this a little bit but it doesn’t, we are many updates and patches away from being a day one recommendation. I will say hardware and performance are superb but it seems Asus may have shot itself in its own foot with the newest bios which anchors down performance

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rodrigo,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. The joysticks and buttons only work in Steam’s Big Picture Mode. When using Steam’s desktop interface, please open Command Center and manually switch Control Mode to Desktop Mode, then you can use touchscreen or the joysticks and buttons as a mouse to navigate the app.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0007) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Super nice to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for flights, school, bus rides, or even in your own living room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and cool console. Worth it for the sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great gaming system for $700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for on the go gaming! I play this every chance I get but am waiting on a way to charge it in the car.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife! She loves it ! She plays a lot of stardew valley on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not expect to love this as much as i do. Its so great revisiting a bunch of my older steam games. This thing is an emulation beast. Ive bever been happier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Portable Diablo 4 Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is amazing how much power they have packed into this formfactor. I purchased this mainly to play Diablo IV on the go, and it has worked admirably. Other games are cool too, I guess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fantastic!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extreme edition is awesome. I originally purchased the standard and returned it, but this extreme addition is much faster and plays any game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get you one today!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product. Graphics are awesome and the price is right! Having a steam deck that i can use with ease on the go is paramount.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good device overall havnt had an issue with it and the recent bios update they just release made it even better. Would definitely recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best device on the market..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best handheld device you can own..Had a few problems at launch but all the updates fixed them..definately can recommend this device if you a die hard gamer

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Rog ally extreme first user.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable pc gaming computer. It isn’t the easiest to get going for games etc unless you are familiar with steam. Need to expand the SSD for more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect a lot from this thing but it blew me away! Plugged in I can get 100 fps in Halo Infinite! I’ve been trying but I haven’t stumped this thing yet!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A pc gamers best friend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally making a dent on my pc (and xbox and ps) games backlog. I can play anything anywhere. Best purchase in years for me. Definitely the top device of 2023.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but needs work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is really good, but I feel ASUS lied about the capability of the system. It isn’t the end-all be-all SteamDeck killer they made it out to be. The battery’s life is abysmal and the setup was a pain in the butt. Having native XBox GamePass support was the big draw for me, but the iffy performance was too annoying. For $700 I expected more, not a buggy experience. I returned mine as I still prefer the ease of use of my SteamDeck.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PRoD,

      It's very unfortunate you've encountered issues with your ROG Ally. Please make sure you've completed all pending updates on both Armoury Crate and Windows Update. In some games, you may need to adjust your in-game graphical settings to help improve your gaming experience. If you’re experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible it will burn your fingers as it heats even the buttons get on on triggers

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Btgonzo,

      We're sincerely sorry to hear about the issues you're experiencing with the ROG Ally. This is not the norm and is not the kind of experience we want our customers to have with any ASUS product. We recommend following the steps in the FAQ linked below to troubleshoot the issue. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0179" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1015064/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service and a fun gaming experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great and the product has had no issues after weeks of play. I bought this after my steamdeck had issues right out of the box and I've had no complaints with the Ally

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    40 years of gaming on one device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this as soon as it was announced. Great specs in a compact size. It can play the latiest games along with the classics through emulation. Very satisfied with my ourchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this looking for a mobile option while traveling for work and staying connected with some of my games in my downtime. Works pretty well and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit stopped working got it replace does good can do most games up to Balder's gate 3 on mid settings

    I would recommend this to a friend