Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9079 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 9,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing! I love it! Use it everyday.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game so much more now! Nothing like gaming during a lunch break and resetting my mind for the 2nd half of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally Mobile

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item absolutely love it! Will rave about it to everyone I know very very fast. Mobile gaming at its best! Great graphics superb speed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus Ally Rog

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. First one didn't work so good. Second one works like a charm. Can't beat the price too for this type of machine. Lenovo is next on my list. Thanks Best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good device, still has growing pains

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible little pc that runs my game library well. Needs some time for manufacturers to fix bios and firmware to match the capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ASUS ROG ally for the win!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is great, if you want powerful gaming on the go this is your best option. The new 323 bios update made this machine even more stable and fun to use. The ASUS Ally for the win!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With just a little time and patience, you could have the best handheld gaming system currently.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus rog

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great at the store, and the asus rog is pretty nice, battery not the best but that’s what you get when you get quality graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device, love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, I use it everywhere and really works great. There are a LOT of updates out of the box. That is to be expected with a brand new device in all aspects so it was understandable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Sd card reader

    Rated 1 out of 5 stars

    Beautiful screen, but that's about it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so hyped for this thing. When I got it I was blown away by the screen quality. Unfortunately everything else about the device is hot garbage. Within a week my creaky LB stopped working. Also, every time I turned the device on I had to manually disable/enable the SD card reader because otherwise it wouldn't show up. I returned it while I still could, gonna wait a few months to see if Asus addresses the horrible build quality. If they don't I'm gonna wait for the next Steam Deck as my Deck has been flawless for the past year I've owned it. What a letdown...

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JL81,

      We certainly understand your disappointment and the inconvenience this may have caused.



      All ASUS products undergo intensive quality control testing and inspections, issues you are experiencing are random. Usually, updating the BIOS, Windows and drivers will improve the device system performance and stability. In regards to the SD card, please provide the brand model number and size so we can check compatibility.


      If you need further assistance with the device and other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Great system for PC handheld

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system a little difficult but you get used to it still got a couple bugs that needs to work on and update like any other PC but it's really great it's better than the steam deck

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good start

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product poor battery life, would love to get at least more than 45 minutes of play without having to charge it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    personally i love this console. I would change 2 things, first you dont have an hdmi or mini hdmi port to connect it to a tv, and second the battery is going to die in 1- 1:30 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus ROG Ally

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best I’ve ever seen, portable small gaming machine, crazy how time flies. Tech is mind boggling.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome piece of portable tech to play on!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing! Its so powerful yet so small and allows me to play my games i love away from home and the 1080p display makes for a great resolution at a small size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Close to Perfection!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the sed card problem This is better than the steam deck in every way. Also buying a new hard drive that is bigger is super easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its got potential

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get that this device has a lot of power being drawn from it, but if you are going to make it portable make it poratble. It has its glitches as everything new will. It has several updates some kept failing and during first setups lots of updates are needed very time consuming. Also over half of the storage is gone before even downloading anything.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Great,

      It's a shame you experiencing issues with your ROG Ally. If possible, give me a detailed description to any specifics in regards to your situation so we can collaborate towards a resolution. Feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device i take it with me everywhere i'm a truck diver and i love the fact i can play my games that you usually need a system for. The only problem is you need wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Product, but needs a Gaming Window OS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Ally is a great product. I just wish the Windows OS itself wasn't such a memory and system hog, which eats up resources which could be better applied to playing today's games. Windows is simply a very sloppy OS, caulk full of junk and dead code. It's definitely needs cleaning. The Steam Deck beats it there because of its clean, and finely tuned OS. Either a very Lite Gaming Version of Windows could become available, and/or a future model of the Ally come w/expandable memory. 16 GB of system memory just doesn't cut it w/both Windows and w/many of today's games running.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to use and set up. Everything at the tip of your finger. Quick buttons make the gaming experience easy to navigate and adjust when needed.

    I would recommend this to a friend