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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9079 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 9,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Had a few minor issues but most likely windows 11 problems. Runs any game I throw at it.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Memory Card Issues Persist

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory Card Issues Persist I purchased the device upon release in June. My SD Card Reader broke on August 18. I updated the bios, drivers, etc. as they became available but the card reader still failed. Lucky my cards still work, just the reader broke. This is a common issue that was supposed to be fixed with a bio/fan curve update. Bummer those updates didn't work for me. Hoping the can return it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, great display, the led lights, the feel on the device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic i love this thing picked it up just after launch so far no issues just keep in mind first time setup is the same as setting up a new computer so it takes a while but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good device to game away from home. Just make sure it gets good ventilation.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    ROG surprisingly powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally has really suprised me. It’s way more powerful then I originally thought for gaming and productivity. Heck i’ve even been using Premiere on it to edit and color grade video!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful handheld computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with the intention of having an equipment that could replace a gaming laptop and at the same time play in the go some times. You could even technically replace a desktop computer if you buy a XG mobile. I replaced my steam deck by the Ally, since I dint want to have to make tweaks to play games, but of you are a console player used to the plug and play experience, maybe this is not for you. Remember, this is a handheld computer with Windows. The Asus interface installed in it works but it is not perfect and SD reader may be a problem. So long story short, it depends on your use case.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pc portable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pc portable. I love my console favorite forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG Ally

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful for its size, once fully set it is an excellent handheld. The ability to download from Steam, GOG and others on the fly is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld ever! Got a open box fair condition one and it was MINT

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice first try Asus.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. Battery life when playing at 20w or even 30w was terrible. Under an hour with most AAA titles. I think that Valve really balanced the Deck OLED with 15w vs battery. Hopefully Asus are taking note and focusing on battery for the next version. I’m sure this product works for a certain users but consider when and where you are using it before purchasing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nick R,

      Our sincere apologies for the problems you have had with the ROG Ally and any inconvenience this has caused you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We appreciate your feedback which will be reviewed by our Product team. Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Allow us to make your experience with ASUS a better one. To troubleshoot the battery issue, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0337" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable gaming equipment Easy to use on the go..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it's better than steam deck. Because in asus I can play the Xbox games. And the screens are a little bigger and the only bad thing is that the battery runs out very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps4 level of performance in the palms of your hands, has windows and its caviats, but overall amazing machine, manage expectations and you'll be satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Its sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers are amazing! The sea of stars intro sounds better on this than with my 5 speaker and sub home surround sound or wxm41000 sony headphones. Runs hot AF though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse in small form

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you come into this expecting it to destroy triple A games you are severely mistaken. It shines in the low to mid graphic games. It can have keyboards, bluetooth mice, screens all connected simultaneously. Its a very capable machine. I personally use it to play Halo Infinite and even some light MMO 2D. It runs halo at mid settings great, and maplestory with ease. The controls allow you to personally your imputs for going from a shooter to a 2nd side scroller! Dead zones are kinda hard to simulate a mouse. Recommend getting a bluetooth mouse/ keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    ROG Ally is just OK

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just an okay device. Extremely powerful and easy to use since I’m accustomed to windows. But the battery is just awful, full battery to dead playing Fallout 4 in 50 minutes. Just not okay for a portable device honestly.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Justin,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0524" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1043914/#A4 Asus

  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND!! Works amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE, LOVE, LOVE!! My husband brought this to my attention because I like to play Sims 4 occasionally and it was causing my laptop to crash. Had the Rog Ally for about 6 months now and never crashes. It does require more frequent updates than my laptop but other than that, it's amazing! It has all the benefits of a laptop, with all the benefits of the game console. Perfect combination

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asua ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good first time pc handheld user ..i didn't like the fact thatvthere wasn't any padding in the shipping box ..ifbi was going to receive it in that manner i would havr picked it up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast of a handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld I have ever used. A little more tweaking can be necessary than the steam deck, but so many more platform options.

    I would recommend this to a friend