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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9079 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 9,079 reviews
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Bad SD card slot but good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit minus the SS Card failures. Can use an SD Card outside of the unit but not in the unit itself.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job with the design of this portable. It does get a bit warm but it's a powerful portable gaming PC. I think it's the best you can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great on the go

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally works great for gaming on the go. Plays my computer games well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing to have a full windows 11 PC in your hands. Download from game pass and other services to play your games. And customization is limitless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fun! my children and husband loved it. Awsome!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, it plays even multiplayer games great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a portable hand held gaming device it isnt bad

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Good and Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly half the time, this thing is the BEST. Its convenient and fun and really awesome. I just think for how expensive it is, theres no reason that it shouldnt be able to handle some AAA games. Its kind of upsetting. There is a lot of room for imporvement but I’d definitely do your research before making this big of a purchase. A $700 gaming laptop will do more for sure.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Razz,

      We appreciate you sharing your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0167" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great portable gaming!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how well this package is set up! Games look crisp and fluid on it and it has enough power to run the games I Look to play without any major hiccups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because all the games I played on it run great and the Performance is great for Medium to high and battery life is good for every day stuff

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Product, it plays games well for what it is. If you're looking for a handheld gaming PC, I would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a steam deck before but this to me is significantly better. Can pretty much play anything I want which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Love playing Xbox games and steam games on it. The sound is surprisingly good for the system

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is awesome. It is able to handle all the games that I’ve tried and very silent. You can even plug in monitor, mouse and keyboard and it is a desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loved it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect Father's Day gift. This comes in very handy instead of him packing up his Xbox for trips.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Good and bad wait for better batches

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it really is a powerful device but the amount of problems i had with this is insane. Joy sticks where dead within a week or so. Issues with the screen going nuts with touch sensitivity. Overheating issues , especially when it came to almost melting my sd card. The design is most certainly not ergonomic. It just feels awkward and hurts your hand after a while

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear GeorgeR,

      It's unfortunate to hear that you are having overheating issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
      Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
      For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2306018106-0186) for us to better assist you.


      Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product . Make sure to look up custom fan curves so your device wont become overheated . Great device i use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for casual gamers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great quality (although it kind of smells funny when it's on... kind of like food??) Bought becauee Linus (From LTT) uses one as his daily driver handheld. It's awesome! I am a casual gamer at best.... and this is the perfect system for us casual gamer types

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great power. Great potential.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its definitely better to me than the steam deck is. I think it will be considered the standard in a year from now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    rog ally amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing and is super fun to use not hard to set up at all if u do get rog ally charger is a must to plug stuff in to it

    I would recommend this to a friend