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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9080 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 9,080 reviews
  • Rated 5 out of 5 stars

    Great handheld. The next step for console gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best available on the market. With expandable memory this model is perfect. The button layout and structure of the grips make it the best layout for comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted in a handheld & more!! Can pretty much run any modern game & I hust got done playing Mortal Kombat 1 at 50 fps medium settings!!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, minimal setup time. Plays almost everything, seamless experience on XB GamePass.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Handheld Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems installing the xbox app but besides that its been great. Screen is absolutely stunning. Bright and vibrant colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Love my ASUS ROG Ally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! This is a superior handheld device. I’m able to use Steam and play my favorite game Final Fantasy XIV without ANY tinkering or manipulating of the OS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive Handheld console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am really impressed on this handheld console. Great performance and also works well when docked with Asus RoG mobile card. I like the device and really enjoying it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Desktop power in your hands!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can play any pc game pretty much. Alsi all the emulators run great on this thing. So far im loving my Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. I love being able to use windows with a handheld device. Great specs and performs as expected if not better. Love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you know how to set it up in a way that optimized it's performance. You tube videos can help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has so much potential. If houre looking for a handheld. Any ally will do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best windows handheld out there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful device with a few design issues. Make sure your analog sticks feel great and you will love this device!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A hot 4 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is on the “meh” side of things but other than that, an awesome device

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 3 out of 5 stars

    Needs work…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life and overheating issues. Needs to go back to the drawing board.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BigDrew,

      We apologize for the poor experience you've had with your ROG Ally's battery life and it overheating. This is not the kind of experience we want our customers to have with any of our products. There will be updates in the future that will improve overall system stability, performance and other quality of life changes. Your feedback is important to us and your honesty is appreciated. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0135" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast machine. Easy to use and doesn’t over heat and could easily handle games.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best portable gaming system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry this in my EDC sling. Able to play games when I'm waiting at a government appointment and theres a long queue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Need Drivers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance once you get drivers, but without it youll think something is wrong.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Sd card reader

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has high potential, BUT - Overheats a bit and the SD CARD doesn't function.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ally

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t put it down in months. Wish the battery life was a little better though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy buyer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good it plays all the games I want. Although initial setup does take a long time due to it being Windows. I am really happy for my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    better than SD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome handheld does everything i want and more. had steamdeck but the versatility of a windows dedicated machine was awesome.

    I would recommend this to a friend