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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9080 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 9,080 reviews
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally plays all games with ease. I have many games with me at all times. I travel for work and this makes me happy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its pretty awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the battery runs a little fast but so does the time on how fun it is to play on this very beast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming apparatus it uses a ton of gaming apps and the graphics are spot on i would recommend this to anyone who likes gaming on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW. awesome for on the go !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed that this is so powerful! I wish i had better wifi to use this to its fullest capabilities ! Amazing product. Crisp picture and awesome sound !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing device ive ever bought for myself, the shear power of this beast is enough to compete with new gen systems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    An ok handheld with problems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS has poor customer support, and your microsd card slot is going to fail at some point. If you can handle windows using a touch screen and controller it's ok, but armory crate isn't it. ASUS sells the xg mobile which assumes someone thought about this as a docked console-ish experience but there is no built in way to bind their ROG controller to the armory crate or quick settings interface. My main complaint is that you have to maintain windows with this. It's both it's strongest and weakest point as compared to the steam deck. Everyone gets the same software on the deck and it updates however often it updates and is closer to a console in that regard, but if you are serious about playing ALL games, you need windows. I guess all in all I would not recommend any handheld PC because they all suffer from short battery life, compatiblity, or windows annoyances.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Please accept our sincere apologies for the problems you've encountered with the ROG Ally and our support team, as well as the inconvenience. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0190" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I love being able to play anywhere in my home and the option for upgrading with the XG Mobile is perfect for me. Can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. I’m able to play all the game I like with good graphics and it run them very smoothly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great idea ok implementation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love this but it needs just a litte more juice to play AAA games- and maybe a litte help to play competitive fps- joystick is soso- needs two extra back buttons that are easy to program- sans gpu should be better- the xg mobile is great but double the price and unreasonable for most usage

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tommytraining

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0019) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great options and devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally broke down and got on. It’s truly an amazing device. Who would ever though I could have a windows based games handheld console!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Portable and Powerful.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am havjnv a blast with the nwew Rog Ally. The concept of having a handheld windows pc at the palm of your hand is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was like brand new. no marks at all works great would recommend getting one over the steam deck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love them, these little consoles work great for all games on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld gaming pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get the updates down, this is an incredible device. i can run most AAA titles no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Let's GAME!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Was easy to upgrade to the Sabrent Rocket Q4 2230 2TB with device plugged into port extender and reinstall OS. Plays Diablo IV with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible state of mobile technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is leaps and bounds much more powerful than the steam deck and acuieves higher framerates at lower wattages to ensure a longer gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a powerful machine. Asus really helped me dive into the world of PC gaming! I’m having a blast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great item for the active gamer or your kids. It is a real working computer and can play any game so far on max settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this device rocks i take it out to my work and when im bored i try to play a few rounds on mw2 its awesome! Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY HANDHELD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you know how to tinker with pc gaming you will ove this. by far my favorite thing to pick up and get some gaming in anywhere

    I would recommend this to a friend