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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9081 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 9,081 reviews
  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially i was concerned about battery life but as i got to playing using 15 to 18 TDP i saw my self getting between 1hr 1/2 - 2hr of game time. If youre going to play plugged in i recommend that you have it charged up first as silly as that sounds. This helps with heat. It would be perfect for my needs if it wasnt for the classic windows hiccups but this can he solved with software updates. So i am hopeful for a device that sees frequent updates.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving this Badddddd GIRL!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handheld pc better than the steam deck. Connect this bad girl to a hub and you’re in business! Oh and want to play TOTK? No worries! You got emulation!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has allowed me to finally start getting through my steam backlog from the comfort of my bed would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. I travel for work and i cant go without this now. Must have for anyone that travels are wants to game away from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld gaming device yet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all. ASUS knocked it out of the park with this one. This is easily the best handheld gaming platform yet! Fast! Did I mention FAST? :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than steam deck in pretty much every way except for software. It could be a little buggy sometimes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid gaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. While it’s not as plug and play friendly as something like the Nintendo Switch or the Steam Deck, it makes up for it in the spandex compatibility and performance. There is a known issue regarding microSD burnout, but I personally don’t need more than a couple games installed at a time so the native SSD is more than enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is one of my besg gaming device so far it almost work like a PC and i can perform the game so well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ALLY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs everything I want it to and it has great ventilation. Battery life surpasses expectations more or less

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Buy with caution

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus’ customer support is atrocious. Fried two microSD cards that I own and when I sent it in, they tried to charge me $300+ for random things they claimed were damaged. When it works, its great. I’ll be going forna Lenovo Legion if this breaks again tho.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Milo,

      We sincerely apologize for the issues you've faced with the ROG Ally and our support team as well as the inconvenience caused. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our team for review.

      Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0477" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you got the money go for it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system definitely is a blast playing pc titles when just laying back in a lazy boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is going to kickstart a segment of its own.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is going to be a new category which will take on main stream gaming. Its like an iphone moment in gaming. I am able to play aaa titles on a handheld device and use it as a desktop computer for light tasks. I know steam deck started it but having windows makes it oh so versatile that there is no point in switch and steam deck. Switch ofcourse has some exclusive games but this one feels current generation. Sound is suprisgly good and its not heating as much as other reviwers might have said. Wish the all buttons would light up and comes with a dock like switch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with this gaming device, great graphics and every game so far i played runs super smooth way better than my old xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Its a go!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really capable, i been playing no Hesi on it and its powerful enough to enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely powerful, especially when you install SteamOS

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pc handheld is a beast for triple a games i play call of duty on it no sweat what a wonderful device

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Rog Ally i literally can do everyhing i do on my desktop on the go and that the best feeling ever

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few problems like insted of 512 be 1 tb and the baterry life beside that its a awesome console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. It definitely takes forever to set up. However once you have its set up it’s awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system for on the go! Really great refresh rate and the screen is amazing.

    I would recommend this to a friend