Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Fantastic but silly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Specs were incredible for the price and really show off tech innovation. Unfotunately I ended up returning it because it didnxt add anything new to my gaming experience except forcwd me to play on controller. I still prefer desktop gaming although gaming in bed was lit. I'd recomend as far as hamdhelds go, i just don't personally like handheld formfactor
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Calvin Miller,
We appreciate your valuable input on the ROG Ally. We understand that you have returned the unit, but we will forward your feedback to our Product team for review as we are committed to providing our customers with the best possible experience. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0111" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my daughter as a gift and she loves it. Hasn’t put it down since she received it except to go to work.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the steam deck. Did take some tine to get the right drivers installed but after that its been flawless!
I would recommend this to a friend - Cons mentioned:Battery life
Great device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is true what they say about the battery life not being good, especially in turbo mode but ive been playing D4 on it and I love it!
I would recommend this to a friend - Pros mentioned:Overall performance
Best portable gaming
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent item almost perfect! It run almost everything
I would recommend this to a friend - Pros mentioned:Overall performance
Another way to Game
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good Mid range PC in the palms of your hands. I don't know much of the marketing ASUS did for this product but this device works as advertised.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally offical
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool, sold my pc recently. Got this dock does the job for valorant and csgo 140-150 fps on low settings
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and awesome handheld great from gaming to with a dock Mobile amazing mobile office
I would recommend this to a friend - Cons mentioned:Sd card reader
Sd card problem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure your serial number star with R8. Anything older has sd card problems.
I would recommend this to a friend Nice handheld device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this as an alternative to bring on trips for my 14 yr old. He was only able to really play the one game he had but the others needed a wifi connection and yes you can use a hotspot but it goes much slower. Due to this I have it 4 stars. He still enjoyed it and once getting to where we were he could play all games . Still occupied him on a 10 hour drive for part of the time. Would recommend but buy the case
I would recommend this to a friend- Cons mentioned:Battery life
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased instead of steam deck and i love it! battery life is the only concern i have - its about 2 hours on avg.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Asus ally! Works amazing and fells amazing. My only complain is that it has lots of bugs, but I hope they fix them in coming updates
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery life is bad needs to be plugged in for best performance.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rica,
We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made. Armoury Crate recommends that t he unit be connected to power to run the best performance mode.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2306022696-0039) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the back button were better but it is definitely better than the steam deck that I had.
I would recommend this to a friend - Pros mentioned:Overall performance
Im our here gamin
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I freaking love this handheld gaming device. I was really wanting a Steamdeck or switch until this powerhouse came along running full on windows 11!
I would recommend this to a friend Good but micro SD card slot issue.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I’m giving this 3 is because of the micro SD card issue. With where the vents/fans and micro SD card slot are located, it will overheat and short circuit the micro SD. My best advice is get a JSAUX M.2 Docking Station for Steam Deck HB0604. It has a slot for a SSD and you can bundle a SSD on there website. Already wasted 2 micro SD cards…….
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Best handheld for sure but needs some work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ran Diablo 4 on low settings fine. Mine kept over heating though
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gz1z,
We appreciate your feedback on the ROG Ally. There will be future updates to improve overall system stability and performance of this product. For overheating issues please try the steps in the following FAQ: Troubleshooting - Computer Overheating and Fan issues - https://www.asus.com/support/FAQ/1015064/
If you are still experiencing the issue after troubleshooting then we recommend returning the unit to Best Buy for a replacement if you are still within the return window. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0038" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase, the battery life kinda sucks because it dies fast but I’m always able to charge it so it’s no problem for me
I would recommend this to a friend Best PC Handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this for a few months now and I have to say it's been a game changer. Freeing space from my PC and granting me a second in the process was not what I expected but I regret nothing of my purchase!
I would recommend this to a friend- Pros mentioned:Overall performance
Best handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld is amazing. Wish it had its own OS instead of running windows, 11 but other than that it’s pretty great.
I would recommend this to a friend