Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
- Pros mentioned:Overall performance
Good Purchases
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints here! Grat purchase. I wanted a strong windowns handheld and thats what i got.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product highly recommended. definitely more powerful than a steam deck
I would recommend this to a friend - Pros mentioned:Overall performance
The best of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ultimate gift for any child this holiday season where they can play all of their games on the go with great graphics
I would recommend this to a friend - Pros mentioned:Overall performance
Solid portable gaming system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had zero issues with this system. Runs every gane i throw at it with no problem. I had a steam deck and i prefer this system over the deck..
I would recommend this to a friend - Cons mentioned:Battery life
Fun but battery needs upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its Fun to play on but the Battery doesnt last long.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Josh P,
Thank you for sharing your feedback about the ROG Ally. We’re sorry to hear about the battery life concerns and understand how that can impact your experience. To help address this, we recommend reviewing the troubleshooting steps outlined in our FAQ below. If the issue continues, please don’t hesitate to contact our support team at https://www.asus.com/us/support/CallUs so we can further investigate or assist with a potential repair.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0600" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4
- Pros mentioned:Overall performance
Gaming PC on the Go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little handheld is a full on Windows PC. It can tackle most anything that you want to play on it. I have been very happy with this purchase.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Exciting at first but…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A handheld gaming PC what a dream right! Well it started off good with high expectations played the games I wanted it to play like Diablo 4, RainbowSix & pretty much any Steam game. However Ive recently been having charging/power issues, sometimes wont recognize when I plug it in which is worrying. It doesn get pretty hot too, Ill have to keep an eye on it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KaijuMaster,
Thank you for bringing this to our attention and I certainly understand your frustration. I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please know that all ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage in order to fix or repair any product that may stop working prematurely under normal usage. If you’re still experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performance
10/10 I’d recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned it for a month so far and I’m loving it!!! Can run any game I play on my ps5 pretty smooth so far it’s been a 10/10
I would recommend this to a friend - Pros mentioned:Overall performance
Stop second guessing and have fun
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it! So good for all games and every update makes it better
I would recommend this to a friend Right now it's a wreck, for advanced users only
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Firstly, there are major widespread issues with devices, ranging from several thumb stick issues to display problems to devices being simply broken on arrival. The software that Asus has rolled out badly needs a revamp, also, so even when you have a good device you will be fighting it half the time. When it's working well it's gorgeous and fast, so we'll see how it fares once software fixes roll out. One can only hope that Asus will change the manufacturing process, or defective devices will make the newcomer dead in the water. If you simply want your handheld to work from the start, there are more affordable and stable platforms to play with. Also, if you aren't at least kind of a techie, then steer clear. You'll need to know your way around windows to even get up and running.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LilMutombo,
It's very unfortunate you've encountered issues with your ROG Ally. You can rest assured that I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. At this time, have you completed all pending updates that are on both Aroumry Crate and Windows Update? If you’re still experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, excellent priced, friendly helpful assosiate, excellent customer service, good overall experience.
I would recommend this to a friend- Pros mentioned:Portability
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Slick and light as well. Acts like a computer but once you get the game rolling it’s easy to setup
I would recommend this to a friend - Pros mentioned:Overall performance
It's a beast of a machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally is hands down the best handheld I've ever owned. It's running Diablo 4 at 60-70fps 1080p, Rocket league 120fps, Hades 120fps. It's a beast!
I would recommend this to a friend - Cons mentioned:Heat dissipation
Good and bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the system. Specially is win 11. Bad thing is the micro chip get hot stops working
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally Open Box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Bought it Open-Box but actually had nothing to worry. The item was as if never used.
I would recommend this to a friend - Pros mentioned:Game compatibility
Beats the Steamdeck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence, but this thing is a gaming machine. It will emulate anything. And PS5 games run great, especially Spiderman.
I would recommend this to a friend - Pros mentioned:Game compatibility
great handheld gaming from asus rog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome hand held plays all the games i have loaded, was real easy to upgrade the ssd and the cloud based recovery of windows was fast and easy
I would recommend this to a friend - Cons mentioned:Heat dissipation
Amazing peice of tech!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing peice of tech for the size and price! Runs a little hot but just force the fan speeds higher and it will run cool enough!
I would recommend this to a friend - Pros mentioned:Portability
Waiting for number 2 one was amazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super system i am so happy i got this i have been able to keep up with my gaming while traveling the world.
I would recommend this to a friend - Pros mentioned:Portability
Rog ally eats other portable gaming pc,s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty solid for a portable device I recommend a power bank or something if u game on the go
I would recommend this to a friend