Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
- Pros mentioned:Screen quality
Best there is
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far much better than the steam deck. The thing feels great in hand and it fits like a glove. I have tried other products
I would recommend this to a friend - Pros mentioned:Overall performance
Splendid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a wonderful console. I am truly amazed at how great this functions. Overall I am extremely satisfied.
I would recommend this to a friend - Pros mentioned:Overall performance
Cool Gaming Machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the most awesome purchase I have ever made.
I would recommend this to a friend - Pros mentioned:Overall performance
Must have!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best handheld devices. Havent touched my ps5 ever since i got my new rog ally
I would recommend this to a friend - Pros mentioned:Portability
Imo
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to use when in a pinch and need mobile gaming at your fingertips but I can’t help but feel like it’s not quite there at that must have stage for me too many cons for $700 at $400 it’s a no brained if you don’t already have a mobile gaming device.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Qbill,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0361" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Portable powerhouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic little device. Needs more time to mature to gain proper drivers yet, but has run anything I've thrown at it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome graphics and the functionality of the buttons and the feedback is amazing! Feels like you’re playing on a PC.
I would recommend this to a friend - Pros mentioned:Portability
Best Handheld PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing way to game on the go. I cannot put it down.
I would recommend this to a friend - Cons mentioned:Battery life
Be cautious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld, but be wary it will BURN through battery within an hour or less depending what (AAA game you are playing or plan to use on it) expect glitches and frozen screens despite numerous updates” tried and tested but better off with a steam deck if your will not willing to have it docked 24/7
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mmjgamer82,
We're sincerely sorry to hear about the issues you're having with ROG Ally. This is not the kind of quality to expect from ASUS products and it's not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0195" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
- Pros mentioned:Portability
Perfect console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this game console❤️❤️❤️ I can play in bed, bathroom, street, car. It’s perfect for gamers
I would recommend this to a friend - Pros mentioned:Portability
Best console ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable console ever! I can play COD here and is like my laptop. Best option for travel
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent fast running gaming console. Able to handle large size games as well as easily connect to my xbox account.
I would recommend this to a friend - Pros mentioned:Overall performance
Gtreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product play it regularly and has great graphics and processor
I would recommend this to a friend - Pros mentioned:Overall performance
great!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loving the rog ally, im a truck driver and this works great on my phones hot spot
I would recommend this to a friend - Pros mentioned:Overall performance
Great Product and Fast Shipping!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shipped very fast and came in excellent condition. The product is working as expected.
I would recommend this to a friend - Cons mentioned:Heat dissipation, Sd card reader
Rog ally reveiw
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an interesting device. On the surface it sounds like a great device but with numerous over hesting issues and the sd reader not working since i purchased it i have to give it a low rating.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tyler,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the SD Card issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018122-0220" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1051166/
- Pros mentioned:Portability
Gose any where
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer on the go more protible then a laptop! Nice
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can pretty much use this device for anything. Gaming , youtubing and much more.
I would recommend this to a friend - Pros mentioned:Game compatibility
POWER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1080p is the truth nuch more compatible with my library of games when cimpared to the steam deck. Goodbye 40hz Hello 60hz
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. I havent used the steam deck so i cannot compare. For me is the perfect device for my gaming needs.
I would recommend this to a friend