Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
- Pros mentioned:Portability
Nicely done!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice purchased it a while ago and been in love with it ever since definitely good for portable gaming
I would recommend this to a friend - Pros mentioned:Screen quality
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen runs games very well The graphics are of high quality
I would recommend this to a friend - Pros mentioned:Overall performance
ROG ALLY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product provides what I need from a portable gaming system
I would recommend this to a friend - Pros mentioned:Overall performance
ROG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son Love it so much thank you for trusting and I will purchase again
I would recommend this to a friend - Pros mentioned:Overall performance
The most amazing beautiful thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it best thing I have had idk. I have the PS5 and honestly has a handheld it's killing it by far thank asus
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld to date!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A full fledge PC running Windows11. This has become my replacement home PC
I would recommend this to a friend - Pros mentioned:Overall performance
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System does everything I expected it to do, very satisfied.
I would recommend this to a friend - Pros mentioned:Overall performance
RoG Ally rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performance. If you know your way around a PC and have realistic expectations you'll likely enjoy this device.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a more successful product than I expected from the video reviews. I love the device very much.
I would recommend this to a friend Worthless garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Spent an hour just trying to get it setup, because it demanded that I copy all of my existing server information over to it and was unable to skip that step. So, it downloaded 300 gb of data that doesn't need to be on this device. Then it erased my Microsoft PIN requiring me to go through the hassle of rebuilding my Microsoft account. Then, it's impossible to factory reset, even with tech supports help, the reset options HAVE BEEN REMOVED. It's just such a bad product. I couldn't tell you if it's a decent machine for playing games as I can't use it for that. It's forcing me to use it as my server. I had to find a non-ASUS website explain how to factory reset it. ASUS Tech support was utterly lacking--the people were great, but, the product is so bad they don't have all the information they need to make it work.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mark Skarr,
Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the issues you've encountered and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018159-0261" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
ROG ALLY X IS THICC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delicious game system, S tier Steam waifu game demon machine. Recommend to gooners
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband does not let it down. He likes playing it and using it when we’re on the go.
I would recommend this to a friend- Pros mentioned:Overall performance
Asus ROG Ally
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice system but a little laggy. Overall very good!
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally is awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is the best gaming purchase I have ever made . Love it
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld gaming!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable gaming device! Great graphics, sound, pc windows capability, and other entertainment!
I would recommend this to a friend Great device just go in with proper expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a handheld gaming system that works seamlessly no tinkering required… get a steam deck. This machine is much more of a handheld computer than a handheld console. You’ll have to play around with controller binds and whatnot, but if you want something with the handheld form factor of a steam deck and all the versatility of a windows computer this is the device for you
I would recommend this to a friend- Pros mentioned:Overall performance
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it I own 3 one for and and each my kids and I've had no issues whatsoever
I would recommend this to a friend - Pros mentioned:Overall performance
This completes me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything i need. I bought an anker 737 to keep it charged. I havent touched my gaming laptop since.
I would recommend this to a friend - Pros mentioned:Overall performance
Not what I expected.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked pretty ok for a few days. Occasional freezes and crashes but nothing out of the ordinary for Windows. Frame rates were much better than on my steam deck and the screen is much better. However, today, after downloading battle net and Diablo 4 I can’t use the handheld for more than 5-10 minutes without it freezing and requiring a hard reboot. Not even while gaming. I tested it just web browsing and updating drivers. After 10 freeze and hard reboot cycles I’ve had enough. I’m going to exchange for another Ally in case mine is a lemon. If that machine performs better I’ll update this review. Until then, I would not recommend this at all. Get a steam deck.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MattA,
We do understand your disappointment and the inconvenience this may have caused.
If you are experiencing system crashes and freezes with the laptop, check if the laptop is running with the most current BIOS version 319. Also, verify if Windows and drivers are updated in order to maintain optimum system stability and performance. While accessing cloud gaming, please check if the unit has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Overall performance
GOG Ally + Diablo 4 great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the ROG Ally to play Diablo 4 on the go, the graphics were great at 720p was able to average 65 to 70 fps,
I would recommend this to a friend