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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9007 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 9,007 reviews
  • Rated 5 out of 5 stars

    What a Blast!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is not your typcial handheld gaming system… it’s a beast! If you don’t have patience and are not familiar with PC gaming then you might want to look elsewhere. This system will play any game you want with ease and customibility!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this device. The games I play run smoothly and I haven’t had any issues so far out of it. I take it with me for short gameplay sessions and it does that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this game for my son for Christmas. He really likes it he can play a ton of different games, and says it has great handling. We travel often so this game is awesome for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of Best handhled gaming device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good as I expected. Running smooth on every game such as MW3,destiny two ,Diablo ,forza 5 ,pubg ,etc,,,,i’ve added 512g micro sd with no issue at all .overall im happy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great windows handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been pleasantly impressed with the performance of the ally. Raw benchmarks look amazing compared to my 2019 macbook pro 16”. Still playing around with it but so far everything has been smooth and no issues. My wife also wants one now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device surprised at how well it runs all of my games. I’ve played everything from cyberpunk 2077 to retro super Nintendo games on it highly recommend it you cannot beat it for the price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets, this thing is amazing out of the box. Ive been looking into upgrading the SSD, but tbh not sure its the time. You wont be disappointed or dissatisfied, grab one ASAP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally. Works Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great! I've heard oh the heating issues that made me hesitant but it must've been resolved. Cant believe I can play a such high intense games with it like resident evil 2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No expandable storage for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device, i havent played my steam deck much since i bought it. Unfortunately, i’ll be returning my day old unit due to the sd card reader not functioning at all first day bringing it home from the store. If you dont care about your sd cards potentially getting fried or the sd card reader not functioning at all (like mine) i kinda recommend it. Id wait for a hardware update personally.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nicole,

      We are sorry to hear that the SD card reader was not functioning. this is absolutely not the experience we want you to have and that you had to return it. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306018106-0076) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Better Than A Steamdeck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the ROG Ally is AMAZING!!! It was everything it was advertised to be and more!! It’s literally a handheld PC! There’s a reason they call this thing “The Steamdeck Killer”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! It is everything I wanted in terms of power for a laptop but with the added benefit of it being a handheld

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, great performance, low noise to none, I haven’t have any problems with games. Windows operated like a gaming PC has lots of customisable features and has a growing community that can help out to boost performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people have issues with the device, but have had issues. The only complaint is the platform of windows os, sometimes i wished is could be steam os. But performance wise is a beast and play every game you throw at it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s like a handheld gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to bring gaming laptop when I travel. Now I just bring this and a hub along with mouse, keyboard and HDMI cable and hook up with any Smart TV I could use and play. I even hook it to projection tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows Handheld !!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both Steam Deck and Rog Ally . I bought Rog Ally cuz Steam Deck doesn’t run all of game library. Ally runs all of my pc games but Steam deck has easier to use linux based platform . Battery life is same on both at 15 W tdp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Ally but it has several loopholes like clunky integration of Windows and poor battery life. Still, as a first-generation product, the ROG Ally isn't a bad attempt at widening the handheld gaming PC gaming market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very first handheld pc ever had. Glad that I got it. Can bring it anywhere I travel good thing Best Buy has it. Can go get in person don’t got worry about package damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hi!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing i have against this, is the sd card slot position. Where it is compared to the heat vent, it doesn't always work properly. Otherwise, spectacular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ROG Ally is the BEST handheld PC on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is absolutely AMAZING. Most of the people having issues with theirs are Steam Deck owners that don’t know what they are doing. I haven’t had one issue with mine and it’s a beast. Best handheld PC on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its not plug and play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little quarky at first like a p c for gaming. If you are used to p c gaming , you will be fine if you go into this thinking it's like a console you won't like it. I upgraded my own hard drive to a 1 terabyte. I really enjoyed this. It's exactly what I wanted. I did not want to be limited to only my steam account. I have my e. A my Xbox, my UB Soffer my epic and my. Battle net along with my steam account. I can use this with every p c game I own digitally

    I would recommend this to a friend