Customer Ratings & Reviews

Is exactly what I need, I have a lot of free hours in job. Is perfectly for the waits in the airport. The temperature is good and you can modify fans. The weight is less than iPad or surface

Not as good as Steam Deck’s friendly user UI and the lack of trackpads makes navigation a learning curve but beastly performance and a windows OS thats compatible with all the games in diffrent launchers makes up for it.

The Asus Rog Ally is an amazong handheld PC gaming device! Love Bestbuy offering such a great product and an amazong price! Bestbuy is the only place to purchase items at a reasonable price and awesome customer service!!

I have a steam deck and this has completely replaced it. I have not turned on my steam deck since picking this up and i use it everyday. I highly recommend this device. It takes a bit more to get setup but it’s worth it.

I preordered this a month before and Best Buy made it simple. They kept me updated every step of the way This handheld gaming console is awesome. The quality of the picture is great and the RGB lighting is a nice bonus.

So far after all the updates and setup the Rog Ally works great. Been playing diablo 4 online and its now my fav device. Just get a dock and 100watt power supply and its a every day computer and gaming machine.

Runs good some games have to tweak the settings but good if u run it charging so you can be on turbo mode while playing recommend for people that just wanna lay down and play games :)

The Rog Ally has two fans that at max can spin over 7000 rpms. Even with this the unit has problems with cooling itself. My particular unit also had fans that had a whine sound at lower fan speeds. The APU is comprised of a CPU and GPU. It seems when the CPU around 4000Mhz the unit starts to get really hot, 95C. I was downloading a game through steam and it is common for the CPU to work hard when downloading a game. The CPU went up around 4200MHz, I had both fans maxed out going over 7000 RPMs and it still was 93C. The APU boosts also, acheiving over 30watts, It can go over 40watts sometimes even to 50 watts. The cooling solution is not enough in such a small form factor unit. When on turbo mode, the unit could not cool properly without setting a manaul fan curve with both fans maxed out. Using turbo modes preset the unit was 95C. When maxing out fans, it was 83C. The best solution I could fine was to nerf the APU manually and make sure it only goes to 30W and not allowing it to boost to 40w or 50w. So... there goes the selling point for the Rog ally, because the cooling solution isn't enough, performance has to be nerfed if you want your components to be baking over 90c. With the annoying whine noise from both fans, the unit becoming physcially too warm to game with in turbo mode, the clunkiness of Amory crate's UI, sadly I will be adding to my local Best buy stock of open box Rog Allys

Still going strong. I have modded it with a 2280 adapter 4tb storage total I have also upgraded the battery as well.

excellent service in the store, excellent customer service. excellent console, very versatile, the games and other applications run very well

I absolutely love this device! No regrets. Sure it's not perfect but It's been taking everything I have thrown at it. 60+ FPS on the go PC gaming, and dockable for a console like experience? What more can you ask for

This thing is awesome!! Diablo 4 at 100+ Frames yes please!! Runs triple A titles great!! All the Armoury Crate issues people complained about were fixed by the time I got mine so no issues for me!! GET IT!!

This thing is AWESOME!!! Would have given 5 stars but the thing takes lightyears to set up and when I went to play my favorite game.... Lo and behold, NONE of the controls worked!!! It took me another month of Sundays to get those to function properly.... Also, I bought open box so there were no signs of the 3month free Xbox game pass or whatever.... Now there's a novel idea.... Buy the Ally, use code for free game pass, return to best buy. 3 months later, Repeat. Now you have unlimited free Xbox game pass for LYFE.... Or as long as they keep selling these little banshees....

I loved it while it lasted, 3 days after my return window closed, my unit started freezing and crashing in games, it killed an expensive 1TB SD card, and I had to RMA as I couldn't take it back to the store. Now Asus says it can repair it but the parts needed are delayed, they wont give me an estimate on how long itll take to fix it. I asked for a refund or a replacement unit, and was declined both options by Asus. I wish I never bought this, I'm so disappointed and out over $700 plus over $100 for the SD card. How this issue hasnt lead to a recall is beyond me, someone needs to look into how these defective products are still being sold, and us costumers have zero protection when the units fail, mine lasted a little over 2 weeks.

Best Grab for me.. Been waiting for this device since announcement and it didnt let me down.Now i bring it anyware work and outside because its pretty handy. You can get everything from your last penny.

It’s a very good console for game play. Not too heavy fits perfect in hands. The only thing to think about is battery life but it other then that it’s great

Super fast! Love it! Only thing I would change is the battery life, it doesnt last very long. About 2 hours of game time. Other than that wonderful product. I highly recommend.

Great little device here, runs all triple a titles with little to no tinkering with the settings. Just make sure you’re getting the Z1E and not just the original Z1.

Awesome right out the box. Can’t think of a complaint. But understand this is a pc. So requires that knowledge and tweaking.

The machine is very good it's like a computer, Everything is very fast, no lag, Since I bought it, it is very convenient for work and gaming. I recommend everyone to buy it to help you with everything